MSP SignalBETA
Company record · observed Sep 26, 2026 · confidence 1.00
UnclaimedManaged service providerFounded 201249 staffLocal
Darkhorse Tech, Inc. logo

Darkhorse Tech, Inc.IT service provider profile · Syracuse, NY

The Dental IT Service Professionals

Ownership: IndependentPublic: not observedTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 1.00
80.7OF 100
30-day change: not observed · 3 of 4 change types in 180 days
National rank#109of 46,016 · top 1%
NY#8of 2,531 · top 1%
Syracuse#2of 45 · top 5%
Google 5.0★ (647)Organic ~1,546/moSecurity headers DHosting CloudflareDomain 13 yrsNAICS 541512

MSP Signal ranks Darkhorse Tech, Inc. #109 of 46,016 IT service providers nationally. Darkhorse Tech, Inc. is a managed service provider in Syracuse, NY, founded 2012, with 49 staff. It offers Managed IT, Help Desk, Cybersecurity.

Source: MSP Signal, Darkhorse Tech, Inc. company profile, Sep 26, 2026, https://mspsignal.com/msp/darkhorse-tech

01

Score breakdown

5 pillars · weighted · 80.7 / 100
REPUTATION100PRESENCE92CREDIBILITY54SCALE63MOMENTUM75Local median overlay: not observed · how the score works
Weighted contribution · how 80.7 is builtscore × weight = points
80.7of 100 · 19.3 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%29.9
Presence
×25%22.9
Credibility
×20%10.9
Scale
×15%9.4
Momentum
×10%7.5
▲ Credibility yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d3 / 4momentum 75
Local rivals · 25 mihow chosen
5 mi15 mi25 mi9 providers in this cellDARKHORSE TECH, INC.PROVIDERS PER CELL19
9 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

9 events · 26 wks ending Sep 27, 2026
Activity · returned samplelatest week: 2 events
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 27, 2026
Hiring SurgeOpen Job Count: 2 to 27
large
Sep 22, 2026
Review Count ChangeGoogle reviews: 646 to 647source: Google listing
small
Sep 14, 2026
Website changedservices removed: aisource: their website
recorded

Showing the 3 latest of 9.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 647 reviews
5.0
Listing: Darkhorse Tech · Computer service · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 663
4
1★
0
2★
2
3★
6
4★
651
5★
4–5★ 657 · 99.1% 3★ 2 · 0.3% 1–2★ 4 · 0.6%, not the same population as the 647 reviews
What reviewers mention
Quick Issue Resolution24
Response Time41
Office Setup33
Responsive Staff14
Knowledgeable Techs11
New Computer Setup3
Remote Support6
Polite Staff13
Helpfulness18
Efficiency30
Listings
not observed
SentimentPositive
Hoursnot observed
Other sources · BBB: not observed · Facebook rating: not observed
From their Google profile

Since 2012, Darkhorse Tech has helped 1,500+ dental practices nationwide operate faster, safer, and smarter. We manage 25,000+ endpoints, secure HIPAA-compliant environments, completed 500+ startup builds, and host 250+ Open Dental cloud practices, all backed by rapid response and dentistry-first expertise.

04

Services and offer

from their site
Managed IT
Help Desk
Cybersecurity
Backup and disaster recovery
VVoIP
Cloud Services
NNetwork management
CCompliance
SSoftware Support
OOn Site Installation
Industries
Dental
Availability
24/7 support claimed their site
Guarantees
24/7 monitoring to ensure things are running smoothlyRapid Response Times: 7am-8pm EST with 24/7 monitoring
Compliance
HIPAA
Works with
not observed
Partners
Cisco · Managed Services Provider
Company pricing
Silver$422 /flat/month
Silver$28 /device/month
Gold$749 /flat/month
Gold$50 /device/month
Fast Recovery Backup$99 /flat/month
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~1,546/ month est.
Domain authority22/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Amazon AWSAmazon CloudfrontApple Os X ServerApple MacosCakemailCloudflareCloudflare CdnCloudflare DNSConnectWiseEmbedlyEyefinity OfficemateFont Awesome
▸ Open technical record · web maturity 88 / 100
SEO15/15
Pricing0/10
Reviews10/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: blog
Performance · SEO · Accessibility47 · 92 · 95
Email authSPF · DMARC p=none
CDNCloudflare
HostingCloudflare
Blognot observed
Subdomains8
Security headersD
06

Record & location

HQ
5 mi10 miHQMap of Darkhorse Tech, Inc. headquarters in SyracuseHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Darkhorse Tech, Inc. website snapshot
Website
Location
3300 Vickery Rd
Founded
2012
Staff
49 staff · national median 10
Languages
not observed
Annual revenue
$10M to $20M · range · exact estimate on the Signal plan
NAICS
541512, 541513
Also from
not observed
States served
not observed
07

People & hiring

25 tracked · 3 leaders
Staff by department
Information Technology
13
Support
8
Engineering
6
Sales
2
Operations
2
Human Resources
2
Finance
1
Hiring · 2 open roles
6job postings in 90 days
Territory Account Manager
San Antonio, TX · Oct 9, 2026
IT Field Technician - Charlotte, NC
Charlotte, NC · Oct 5, 2026
IT Field Technician - Tulsa, OK
Tulsa, OK · Sep 15, 2026
Careers page ↗ · jobs observed via Breezy · 3 postings shown, not a directory
08

Recognition, news & about

public sources
Awards & rankings
not observed
Peer mentions in 90 days: not observed · BBB: not observed
In the news
not observed
Aboutnot observed
Leadership
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Coverage

“2-4 2–4 months before opening IT/Server Hosting Decide between cloud-hosted practice software and an on-site server, then plan the hardware, backups, and security around that choice.”

“That leaves time to set up email, your website, and your Google Business Profile, choose between cloud-hosted and on-site software, and get internet and phone service ordered before construction wraps up.”

“ Over 300 services available  On-site and remote team access  fast, personalized customer service LEARN MORE Darkhorse Tech did all of the IT work for my husband's new dental office.”

Compliance

“According to HIPAA Journal, these low staffing periods are some of the most dangerous times for organizations, especially in healthcare and dental environments where uptime and data protection are critical.”

“By leaving HIPAA training in the hands of our team of experts, you can focus on treating your patients and growing your business.”

“ LEARN MORE 02 Startup Solutions Get ready to open your doors with HIPAA compliance, email, hardware, dental software set-up, and more.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Darkhorse Tech, Inc. located?

3300 Vickery Rd.

How many people work at Darkhorse Tech, Inc.?

Darkhorse Tech, Inc. has 49 staff.

What services does Darkhorse Tech, Inc. offer?

Managed IT, Help Desk, Cybersecurity, Backup and disaster recovery, VoIP, Cloud Services, Network management, Compliance, Software Support, On Site Installation.

What compliance frameworks does Darkhorse Tech, Inc. serve?

HIPAA.

How does Darkhorse Tech, Inc. rank among IT providers in Syracuse?

#2 of 45 observed providers in Syracuse; #109 of 46,016 nationally.

Is Darkhorse Tech, Inc. claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Sep 26, 2026 · Citation: Darkhorse Tech, Inc. company profile · https://mspsignal.com/msp/darkhorse-tech
Correct this recordClaim this company