MSP Signal ranks Desktop Services Group #9,366 of 45,502 IT service providers nationally. Desktop Services Group is a managed service provider in Hackensack, NJ, founded 1996, with 5 staff. It offers Managed IT, Help Desk, Backup and disaster recovery.
Source: MSP Signal, Desktop Services Group company profile, Oct 7, 2026, https://mspsignal.com/msp/desktop-services-group
Score breakdown
5 pillars · weighted · 57.4 / 100Signal feed
1 events · 26 wks ending Sep 22, 2026Reputation
Google · 21 reviewsServices and offer
from their siteWeb & search
MSPSIG.RPT search scan · technical record▸ Open technical record · web maturity 65 / 100
Record & location
HQPeople & hiring
5 tracked · 2 leadersRecognition, news & about
public sourcesIn their own wordsDesktop Services Group was incorporated in 1996 to provide training and IT consulting services for the small business community in New York and NJ. Today, DTSG provides IT and Cybersecurity services to clients across the NY Metropolitan area. Bob Newman, Desktop Services Group founder, saw an increasing need for quality computer consulting and training services. Starting with a small group of local customers, DTSG began supporting Windows and Novell-based local-area networks. Shortly thereafter, Bob acquired his Certified Novell Instructor certificate (CNI), at Novell's training center in Herndon. VA. While the Microsoft boom began, he augmented his Novell CNI with a Microsoft Certified Trainer (MCT) certificate, and began teaching Microsoft Official Curriculum courses at Berkeley College, a well-known business college in Northern New Jersey. He continued to support customers, operating DTSG during the day, and teaching courses at night. As the business grew, Bob continued to provide support and assistance to clients, with an emphasis on listening to the clients needs and addressing them. Often it meant finding a new solution to an old problem, but in Bob's own words "Finding individual solutions for a client establishes a level of trust and respect that provides a solid foundation on which we and the customer grow together."
What they say about themselves
site quotations · unconfirmed“From on-site services offerings to 3rd party alliances, we have the tools to get you in control of your network.”
“These backups can be stored on-site, off-site, or in the cloud, providing multiple layers of protection against various types of data loss scenarios.”
“Our audits assess your incident response plans and overall risk management strategies.”
“How We Are Different Response – we respond quickly and get stuff done quickly, so the loss of productivity to the client is MINIMIZED.”
“Through business partnerships and hard work, we grew and developed a strong base of IT customers who appreciated their professionalism, quality, and quick response.”
“For 20 years we have provided IT support services including: • Network device setup, testing and support.”
“We also review your compliance with privacy regulations like GDPR, HIPAA, or CCPA.”
“Experienced Security Professionals : Our team consists of certified security experts with years of experience across various industries, ensuring you receive in-depth, industry-specific insights.”
Frequently asked questions
reuses public facts · FAQ schemaWhere is Desktop Services Group located?
15 Warren St.
How many people work at Desktop Services Group?
Desktop Services Group has 5 staff.
What services does Desktop Services Group offer?
Managed IT, Help Desk, Backup and disaster recovery, IT consulting, Network management, VoIP, Cybersecurity, Incident Response, Business Continuity Planning, DNS Filtering, Email Security, Security Awareness Training.
How does Desktop Services Group rank among IT providers in Hackensack?
#7 of 19 observed providers in Hackensack; #9,366 of 45,502 nationally.
Is Desktop Services Group claimed on MSP Signal?
Not claimed.
