MSP SignalBETA
Company record · observed Oct 7, 2026 · confidence 67%
UnclaimedManaged service providerFounded 19965 staffLocal
Desktop Services Group logo

Desktop Services GroupIT service provider profile · Hackensack, NJ

Empowering Your Workplace Efficient Desktop Solutions Tailored to Your Business Needs

Hackensack, NJ · localdtsg.net ↗(201) 221-4000
Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 67%
57.4OF 100
30-day change: –– · No changes detected in the last 180 days.
National rank#9,366of 45,502 · top 21%
NJ#406of 1,811 · top 23%
Hackensack#7of 19 · top 37%
Google 5.0★ (21)Organic ~14/moSecurity headers FHosting Oracle CloudDomain 26 yrsNAICS 54151

MSP Signal ranks Desktop Services Group #9,366 of 45,502 IT service providers nationally. Desktop Services Group is a managed service provider in Hackensack, NJ, founded 1996, with 5 staff. It offers Managed IT, Help Desk, Backup and disaster recovery.

Source: MSP Signal, Desktop Services Group company profile, Oct 7, 2026, https://mspsignal.com/msp/desktop-services-group

01

Score breakdown

5 pillars · weighted · 57.4 / 100
Reputation30%
88/100
Lifted by more Google reviews and a higher rating.
Presence25%
71/100
Lifted by a stronger website and public profiles.
Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
29/100
Lifted by team size.
Momentum10%
0/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 57.4 is builtscore × weight = points
57.4of 100 · 42.6 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%26.3
Presence
×25%17.8
Credibility
×20%9.0
Scale
×15%4.3
Momentum
×10%0.0
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell5 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell6 providers in this cell7 providers in this cell7 providers in this cell7 providers in this cell7 providers in this cell7 providers in this cell7 providers in this cell8 providers in this cell8 providers in this cell8 providers in this cell8 providers in this cell9 providers in this cell9 providers in this cell10 providers in this cell10 providers in this cell11 providers in this cell11 providers in this cell11 providers in this cell12 providers in this cell12 providers in this cell14 providers in this cell19 providers in this cell20 providers in this cell27 providers in this cell28 providers in this cell30 providers in this cell30 providers in this cell72 providers in this cell97 providers in this cell165 providers in this cell608 providers in this cellDESKTOP SERVICES GROUPPROVIDERS PER CELL1608
1,911 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

1 events · 26 wks ending Sep 22, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 22, 2026
Website changedtitle changed: 'IT Service Support, Cloud IT Asset Mgmt | DTSG - NJ NY  Pho' -> 'IT Service Support, Cloud & IT Asset Mgmt | DTSG - NJ & NY 'source: their website
recorded
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 21 reviews
5.0
Listing: ––review velocity: 5 in the last 365 days
Star distribution: ––
What reviewers mention
––
Listings
––
SentimentPositive
Hours––
Other sources · BBB: –– · Expertise: 5.0★ · Facebook rating: ––
04

Services and offer

from their site
Managed IT
Help Desk
Backup and disaster recovery
IT consulting
NNetwork management
VVoIP
Cybersecurity
IIncident Response
BBusiness Continuity Planning
DDNS Filtering
EEmail Security
SSecurity Awareness Training
Industries
––
Availability
No 24/7 claim on their site
Guarantees
24/7 supportminimize downtime and enhance system performance
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~14/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
ApacheApache Http ServerCaptchaCloudflare Rocket LoaderCloudwaysConstant ContactDiviElementorFitvids.jsGoogle AnalyticsGoogle Analytics 4Google Font API
▸ Open technical record · web maturity 65 / 100
SEO15/15
Blog0/15
Pricing0/10
Reviews5/10
Socials5/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility37 · 92 · 80
Email authSPF · DKIM · DMARC p=none
CDN––
HostingOracle Cloud
Blognone
Subdomains3
Security headersF
06

Record & location

HQ
5 mi10 miHQMap of Desktop Services Group headquarters in Hackensack (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Desktop Services Group website snapshot
Website
Location
15 Warren St
Founded
1996
Staff
5 staff · national median 10
Languages
––
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
54151
Also from
––
States served
NJ, NY
07

People & hiring

5 tracked · 2 leaders
Staff by department
Information Technology
2
Marketing
1
Hiring
0job postings in 90 days
Job postings: ––
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About

In their own wordsDesktop Services Group was incorporated in 1996 to provide training and IT consulting services for the small business community in New York and NJ. Today, DTSG provides IT and Cybersecurity services to clients across the NY Metropolitan area. Bob Newman, Desktop Services Group founder, saw an increasing need for quality computer consulting and training services. Starting with a small group of local customers, DTSG began supporting Windows and Novell-based local-area networks. Shortly thereafter, Bob acquired his Certified Novell Instructor certificate (CNI), at Novell's training center in Herndon. VA. While the Microsoft boom began, he augmented his Novell CNI with a Microsoft Certified Trainer (MCT) certificate, and began teaching Microsoft Official Curriculum courses at Berkeley College, a well-known business college in Northern New Jersey. He continued to support customers, operating DTSG during the day, and teaching courses at night. As the business grew, Bob continued to provide support and assistance to clients, with an emphasis on listening to the clients needs and addressing them. Often it meant finding a new solution to an old problem, but in Bob's own words "Finding individual solutions for a client establishes a level of trust and respect that provides a solid foundation on which we and the customer grow together."

Leadership
2 leaders named
0 joined and 0 left in 90 days
Service areas
New JerseyNew York
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Coverage

“From on-site services offerings to 3rd party alliances, we have the tools to get you in control of your network.”

“These backups can be stored on-site, off-site, or in the cloud, providing multiple layers of protection against various types of data loss scenarios.”

Response

“Our audits assess your incident response plans and overall risk management strategies.”

“How We Are Different Response – we respond quickly and get stuff done quickly, so the loss of productivity to the client is MINIMIZED.”

“Through business partnerships and hard work, we grew and developed a strong base of IT customers who appreciated their professionalism, quality, and quick response.”

Longevity

“For 20 years we have provided IT support services including: • Network device setup, testing and support.”

Compliance

“We also review your compliance with privacy regulations like GDPR, HIPAA, or CCPA.”

Certification

“Experienced Security Professionals : Our team consists of certified security experts with years of experience across various industries, ensuring you receive in-depth, industry-specific insights.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Desktop Services Group located?

15 Warren St.

How many people work at Desktop Services Group?

Desktop Services Group has 5 staff.

What services does Desktop Services Group offer?

Managed IT, Help Desk, Backup and disaster recovery, IT consulting, Network management, VoIP, Cybersecurity, Incident Response, Business Continuity Planning, DNS Filtering, Email Security, Security Awareness Training.

How does Desktop Services Group rank among IT providers in Hackensack?

#7 of 19 observed providers in Hackensack; #9,366 of 45,502 nationally.

Is Desktop Services Group claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 7, 2026 · Citation: Desktop Services Group company profile · https://mspsignal.com/msp/desktop-services-group
Correct this recordClaim this company