Direct Connect Computer Systems, IncIT service provider profile · Bedford, OH

In their own wordsOutsource your small business technology needs to one of Cleveland's top computer and network professionals with over 30 years of experience! At Direct Connect our focus is to empower our customers with the latest technologies tailored to suit small business infrastructure, and more importantly, resources and budgets. We are proud to be a trusted IT business advisor to hundreds of small business customers and strive to create more efficient and effective operations. Direct Connect was built on the foundation of exceptional customer service. Today our technicians continue to pledge to deliver prompt and reliable service while making sure that each problem is resolved to our customer's satisfaction. We offer on-site services as well as remote Help Desk support for issues ranging from routine to emergency. Direct Connect has made great strides to prevent many computer problems from occurring, thanks to our Maintenance Service Plans, in which our technicians proactively manage customer networks to improve performance, reduce downtime and increase productivity. We invite you to learn more about our services at www.DirectConnect.net and hope that you contact us to discuss your technology needs. Because at Direct Connect, "Your Technology Is Our Business."

“Which means, we diligently use proper PPE (masks/gloves/hand sanitizing) when providing safe on-site service and practice no-touch remote support whenever possible.”

“Direct Connect has been providing IT services and support to Cleveland small businesses for over 30 years and understands the unique challenges, needs and workflows of a small business.”

“We’ve been supporting Cleveland area small businesses for 30 years and understand the day to day challenges you face in the IT world.”

“You never have to worry that a virus has spread, or a backup has failed to perform while we’re monitoring your network 24/7/365.”