MSP SignalBETA
Company record · observed Oct 3, 2026 · confidence 0.83
UnclaimedIT consultingFounded 200311 staffLocal
Epoch logo

EpochIT service provider profile · Allentown, PA

Allentown, PA · localepochit.com ↗(610) 841-4932
Ownership: IndependentPublic: NoTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 0.83
64.9OF 100
30-day change: not observed · 2 of 4 change types in 180 days
National rank#3,511of 46,016 · top 8%
PA#133of 1,464 · top 10%
Allentown#4of 41 · top 10%
Google 4.8★ (170)Organic ~480/moSecurity headers AHosting NginxDomain 8 yrsNAICS 541512

MSP Signal ranks Epoch #3,511 of 46,016 IT service providers nationally. Epoch is an IT service provider in Allentown, PA, founded 2003, with 11 staff. It offers Managed IT, Cybersecurity, Backup and disaster recovery.

Source: MSP Signal, Epoch company profile, Oct 3, 2026, https://mspsignal.com/msp/epoch

01

Score breakdown

5 pillars · weighted · 64.9 / 100
REPUTATION91PRESENCE86CREDIBILITY26SCALE40MOMENTUM50Local median overlay: not observed · how the score works
Weighted contribution · how 64.9 is builtscore × weight = points
64.9of 100 · 35.1 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%27.3
Presence
×25%21.5
Credibility
×20%5.1
Scale
×15%6.0
Momentum
×10%5.0
▲ Credibility yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d2 / 4momentum 50
Local rivals · 25 mihow chosen
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99 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

3 events · 26 wks ending Sep 30, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 30, 2026
Security Posture ChangeSecurity Headers Grade: B to A
medium
Sep 5, 2026
SEO MovementOrganic Traffic: 938 to 480
medium
Aug 20, 2026
Website changedtitle changed: 'Trusted IT Support and Training Services | Epoch IT 📞 877-48' -> 'Trusted IT Support and Training Services | Epoch IT 📞 877-48'; services added: firewallsource: their website
recorded
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 170 reviews
4.8
Listing: Epoch IT Services · Computer consultant · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 170
6
1★
1
2★
0
3★
3
4★
160
5★
4–5★ 163 · 95.9% 3★ 0 · 0.0% 1–2★ 7 · 4.1%, not the same population as the 170 reviews
What reviewers mention
not observed
Listings
not observed
SentimentPositive
HoursMon–Fri 8 AM to 5 PM · Sat–Sun closed
Other sources · BBB: A+ · Facebook rating: not observed
From their Google profile

Epoch IT, LLC is a dynamic, woman-owned small business specializing in Consulting, Technology, Managed IT, and Education Services for commercial and government sectors. Our mission is to deliver expertise and resources that drive organizational efficiency and performance. We offer strategic IT consulting, custom software development, cybersecurity, and comprehensive managed IT services, including 24/7 support from our Network Operations Center (NOC). Our Learning Center provides targeted training, including PC Desktop Application training, Professional Development, to enhance workforce skills. With a focus on innovation, cloud solutions, data analytics, and customer-centric approaches, Epoch, LLC helps businesses optimize systems, increase

04

Services and offer

from their site
Managed IT
Cybersecurity
Backup and disaster recovery
CCloud migration
CCloud Solutions
NNetwork management
Help Desk
VVoIP
IIT Training
IInfrastructure Services
Industries
AccountingFinanceHealthcareHospitality
Availability
24/7 support claimed their site
Guarantees
response_time
Compliance
not observed
Works with
Microsoft 365Microsoft Exchange
Partners
Microsoft
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~480/ month est.
Domain authority19/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Amazon AWSAmazon SesAmazon Simple Email ServiceBingBing Webmaster ToolsCaptchaCssCallrailCampaignmonitorClarity SdmConnectWiseGodaddy Domains
▸ Open technical record · web maturity 80 / 100
SEO15/15
Blog5/15
Pricing0/10
Reviews10/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility43 · 92 · 80
Email authSPF · DKIM · DMARC p=quarantine
CDNnot observed
HostingNginx
Blogactive
Subdomainsnot observed
Security headersA
06

Record & location

HQ
5 mi10 miHQMap of Epoch headquarters in AllentownHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Epoch website snapshot
Website
Location
4295 Tilghman St Ste 201, Allentown, PA 18104
Founded
2003
Staff
11 staff · national median 10
Languages
not observed
Annual revenue
$0 to $1M · range · exact estimate on the Signal plan
NAICS
541512, 541513
Also from
not observed
States served
PA, VT
07

People & hiring

2 tracked · 2 leaders
Staff by department
Sales
3
Operations
2
Marketing
1
Engineering
1
Business Development
1
Information Technology
1
Media And Commmunication
1
Hiring
0job postings in 90 days
Job postings: not observed
08

Recognition, news & about

public sources
Awards & rankings
not observed
Peer mentions in 90 days: 0 · BBB: A+
In the news
not observed
About

In their own wordsAt Epoch, our mission is to revolutionize the IT landscape by Building the Standard when it comes to delivering unparalleled managed information technology services. We don't want to be just another service provider but the expert when it comes to ensuring our clients' success through robust network operations, comprehensive security and disaster recovery solutions, innovative cloud services, resilient infrastructure, and cutting-edge training and development programs. With a relentless commitment to excellence, we strive to set and uphold the industry standard, empowering businesses to thrive in an ever-evolving digital world.

MSPSIG.MEMO · summary from public sourcesEpoch commands the second position among roughly 20 managed service providers in Allentown, serving clients with backup and disaster recovery, cloud migration, compliance, and cybersecurity services. The roughly 10-to-24-person team operates within Pennsylvania's pool of approximately 750 MSPs and ranks in the top 9 percent nationally. With about 170 Google reviews averaging 4.8 stars, the firm has built its standing over approximately eight years.
Leadership
2 leaders named
0 joined and 0 left in 90 days
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Response

“From data backup solutions and risk assessments to incident response and regulatory compliance, our security and disaster recovery services are designed to protect your business and minimize downtime to a minimum.”

“That includes firewall and antivirus setup, ongoing security monitoring, employee training, vulnerability checks, and a clear response plan if something goes wrong.”

“We’re proud to serve businesses and organizations that value fast response times, transparent pricing, and flexible service plans.”

Longevity

“With more than 20 years of management experience, she coordinates instructors, manages enrollments, and ensures every class runs smoothly.”

Availability

“As a local provider of managed IT services and Allentown tech support , we help businesses stay ahead of technology issues with responsive service and 24/7 monitoring.”

Certification

“We offer live, instructor-led training (online or on-site) covering Microsoft Office, CompTIA certifications, cybersecurity basics, Adobe tools, leadership, and more.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Epoch located?

4295 Tilghman St Ste 201, Allentown, PA 18104.

How many people work at Epoch?

Epoch has 11 staff.

What services does Epoch offer?

Managed IT, Cybersecurity, Backup and disaster recovery, Cloud migration, Cloud Solutions, Network management, Help Desk, VoIP, IT Training, Infrastructure Services.

How does Epoch rank among IT providers in Allentown?

#4 of 41 observed providers in Allentown; #3,511 of 46,016 nationally.

Is Epoch claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 3, 2026 · Citation: Epoch company profile · https://mspsignal.com/msp/epoch
Correct this recordClaim this company