ExcedeoIT service provider profile · San Diego, CA

In their own wordsMariela Collins launched Excedeo 18 years ago because she recognized that small and mid-size companies need the full service of an in-house IT Department without the high staffing costs. Having spent 20 years in leadership positions at internationally recognized tech companies, she has earned a reputation as an agent of change, constantly seeking out ways to better serve her clients. Mariela mastered best practices and found ways to improve upon them. The result: innovation that makes a significant impact on her clients' bottom line. Mariela realized that she could best serve clients by launching her own company, one that exceeds expectations and offers world-class customer service. Mariela's team adds tremendous value to companies by providing cutting-edge, competitive IT outsourcing. Excedeo looks beyond a company's current IT needs and effectively anticipates future opportunities to improve processes. Customers describe Mariela as a passionate and tenacious problem-solver who thinks outside the box to create ideal solutions and maximizes efficiency. She is committed to providing round-the-clock IT service so her clients can focus on what they do best. Mariela says there's nothing more satisfying than helping clients meet their goals and eliminate stress over IT issues. Those she serves consistently tell her that they never worry about technological infrastructure and support because they know they're safe in her hands. Clients praise Mariela for going far beyond the call of duty, thinking beyond the scope of any particular project, and introducing dynamic new solutions that help achieve each company's long-term vision. Mariela was recently recognized as a Top Tech Executive Finalist in the San Diego Business Journal annual awards for the region. What distinguishes Excedeo is their absolute commitment to finding the best way to serve their clients. It is ingrained in their culture and allows them to deliver unparalleled customer service.

“Frequently, 24-hour IT support is one of the services provided, as well as IT planning, backup and disaster recovery procedures, strategy and design services, as well as on-site and/or remote support.”

“You will need to provide other common IT services such as strategic planning, or end-user remote or onsite support, yourself, and hourly rates for consultation services can be exponentially more expensive.”

“, Angela Lynch 2026-03-17 Caleb Everson is the client engineer who provides service over the phone and onsite once monthly at the library where I work.”

“With over 20 years of experience, we have evolved into a strong team of IT professionals who transform technology from a pain point into an opportunity for growth.”

“A company such as Excedeo takes on the 360-degree responsibility of the entire IT operations of the organization, including 24x7x365 monitoring, IT support on-demand as well as problem resolution.”

“4 Ongoing Managed Support Proactive monitoring 24/7 + responsive help desk + quarterly strategic reviews, covering server, desktop, and mobile device management end to end.”

“IT Support Pros will deliver HDI-approved curriculum to assist customer service and support professionals in their preparation for the HDI Certification exams.”