Company record · observed Sep 27, 2026 · confidence 83%

UnclaimedManaged service providerFounded 200143 staffLocal

Grid4 CommunicationsIT service provider profile · Troy, MI

Troy, MI · localgrid4.com ↗(248) 244-8100

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 83%

30-day change: –– · 1 of 4 change types in 180 days

National rank#2,453of 46,016 · top 6%

MI#75of 1,086 · top 7%

Troy#6of 84 · top 8%

Badges

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Google 4.5★ (53)Organic ~467/moSecurity headers FHosting NginxDomain 25 yrsNAICS 517111

MSP Signal ranks Grid4 Communications #2,453 of 46,016 IT service providers nationally. Grid4 Communications is a managed service provider in Troy, MI, founded 2001, with 43 staff. It offers VoIP and UCaaS.

Source: MSP Signal, Grid4 Communications company profile, Sep 27, 2026, https://mspsignal.com/msp/grid4-communications

Score breakdown

5 pillars · weighted · 66.8 / 100

Reputation30%

76/100

Lifted by more Google reviews and a higher rating.

Presence25%

90/100

Lifted by a stronger website and public profiles.

Credibility20%

49/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

61/100

Lifted by team size.

Momentum10%

25/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 66.8 is builtscore × weight = points

66.8of 100 · 33.2 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%22.9

Presence

×25%22.5

Credibility

×20%9.8

Scale

×15%9.1

Momentum

×10%2.5

▲ Momentum yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d1 / 4momentum 25

Local rivals · 25 mihow chosen

446 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

2 events · 26 wks ending Sep 6, 2026

Activity · returned samplelatest week: 2 events

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Sep 6, 2026

Website changedtitle changed: 'Cloud Communications and Managed IT Solutions Skip to conten' -> 'Cloud Communications and Managed IT Solutions Skip to conten'source: their website

recorded

Sep 5, 2026

SEO MovementOrganic Traffic: 738 to 467

medium

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 53 reviews

4.5

Listing: ––review velocity: 5 in the last 365 days

Star distribution: ––

What reviewers mention

––

Listings

––

SentimentPositive

Hours––

Other sources · BBB: –– · Facebook rating: ––

Services and offer

from their site

VVoIP and UCaaS

Industries

EducationFinanceHealthcare

Availability

24/7 support claimed their site

Guarantees

uptimeflat_fee

Compliance

––

Works with

––

Partners

––

Company pricing

Core$20 /user/month

Advanced$25 /user/month

Premier$35 /user/month

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~467/ month est.

Domain authority21/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

.netAdtranAt InternetAkamai Cdn SolutionsAvaya UcaasAzure Active DirectoryCaptchaCisco VPNCisco VOIPConnectWiseElementorFont Awesome

▸ Open technical record · web maturity 90 / 100

SEO15/15

Blog15/15

Pricing10/10

Reviews10/10

Socials10/10

Longevity10/10

Email Auth5/15

Site Depth10/10

Brand Assets5/5

unmeasured components: none

Performance · SEO · Accessibility66 · 85 · 88

Email authSPF

CDN––

HostingNginx

Blogactive

Subdomains9

Security headersF

Record & location

Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Grid4 Communications website snapshot — Website

Location

2107 Crooks Rd

Founded

2001

Staff

43 staff · national median 10

Languages

English

Annual revenue

$1M to $10M · range · exact estimate on the Signal plan

NAICS

517111, 541513

Also from

––

States served

Headcount change

Steady · 6, 12 and 24 month figures on the Signal plan

People & hiring

10 tracked · 1 leaders

Staff by department

Sales

Information Technology

Operations

Engineering

Marketing

Accounting

Finance

Support

Hiring · 11 open roles

8job postings in 90 days

Network Technician I

service_desk · Troy, Michigan

Sales Executive – Business Communications & Network

sales · Troy, Michigan

Sales Executive

sales · Troy, Michigan

Careers page ↗ · jobs observed via Bamboohr · 3 postings shown, not a directory

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: 2 · BBB: ––

In the news

––

About

In their own wordsGrid4 Communications is a privately held IP communications carrier and managed IT services provider based in Troy, MI. Founded in 2001, the company serves businesses throughout Michigan and beyond, employing between 51 and 200 people. Grid4 specializes in delivering tailored business communications and IT solutions that improve workflows and enhance customer experiences. The company offers a range of services, including SmartCOMM® IP Communication Services, which features a cloud phone system, unified communications, VoIP, and advanced data networking. Additionally, Grid4 provides managed IT solutions, encompassing IT support, Office 365 management, and professional services. Targeting industries such as real estate, healthcare, retail, insurance, and financial services, Grid4 is committed to delivering reliable and secure communication networks. With a focus on customer satisfaction, the company provides 24/7 support and customized technology services to meet the needs of its corporate clients.

MSPSIG.MEMO · summary from public sourcesWhat sustains a managed services operation through roughly two and a half decades says something about market fit and execution. Grid4 Communications has spent that time in Troy serving education, finance, and healthcare organizations with VoIP and unified communications. Operating among roughly 500 Michigan MSPs, the outfit ranks fifth locally and maintains a team in the 25–49 range, suggesting the kind of stability that compounds when clients stick around.

Leadership

1 leader named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

––

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Coverage

“Managed Backups Onsite and cloud backup for reliable data protection.”

Longevity

“For more than 25 years, we have supported our customers’ growth, productivity, and success – and we remain committed to serving Michigan business well into the future.”

Availability

“4 Manage & Support We proactively monitor and support your environment 24/7.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is Grid4 Communications located?

2107 Crooks Rd.

How many people work at Grid4 Communications?

Grid4 Communications has 43 staff.

What services does Grid4 Communications offer?

VoIP and UCaaS.

How does Grid4 Communications rank among IT providers in Troy?

#6 of 84 observed providers in Troy; #2,453 of 46,016 nationally.

Is Grid4 Communications claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Sep 27, 2026 · Citation: Grid4 Communications company profile · https://mspsignal.com/msp/grid4-communications

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