MSP SignalBETA
Company record · observed Oct 11, 2026 · confidence 83%
UnclaimedManaged service providerFounded 202237 staffLocal
Guide Star logo

Guide StarIT service provider profile · Iron Mountain, MI

Iron Mountain, MI · localguide-star.com ↗(800) 684-2115
Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 83%
50.7OF 100
30-day change: –– · 1 of 4 change types in 180 days
National rank#18,166of 45,456 · top 40%
MI#455of 1,121 · top 41%
Iron Mountain#2of 2 · top 100%
Google 5.0★ (1)Organic ~2/moSecurity headers AHosting NginxDomain 4 yrsNAICS 541512

MSP Signal ranks Guide Star #18,166 of 45,456 IT service providers nationally. Guide Star is a managed service provider in Iron Mountain, MI, founded 2022, with 37 staff. It offers VoIP, Managed IT, Network management.

Source: MSP Signal, Guide Star company profile, Oct 11, 2026, https://mspsignal.com/msp/guide-star

01

Score breakdown

5 pillars · weighted · 50.7 / 100
Reputation30%
71/100
Lifted by more Google reviews and a higher rating.
Presence25%
61/100
Lifted by a stronger website and public profiles.
Credibility20%
15/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
59/100
Lifted by team size.
Momentum10%
25/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 50.7 is builtscore × weight = points
50.7of 100 · 49.3 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%21.3
Presence
×25%15.2
Credibility
×20%2.9
Scale
×15%8.8
Momentum
×10%2.5
▲ Credibility yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell2 providers in this cellGUIDE STARPROVIDERS PER CELL12
3 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

1 events · 26 wks ending Sep 28, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 28, 2026
Security Posture ChangeSecurity Headers Grade: B to A
medium
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 1 reviews
5.0
Listing: Guide Star · Computer security service · Maps ↗review velocity: 0 in the last 365 days
Distribution · listing sample of 1
0
1★
0
2★
0
3★
0
4★
1
5★
4–5★ 1 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 1 reviews
What reviewers mention
––
Listings
––
Sentiment––
Hours––
Other sources · BBB: –– · Facebook rating: ––
From their Google profile

Guide Star is an IT managed services provider specializing in IT technical and end user support, monitoring, and cybersecurity for small and medium size business and internet service providers all across the US and Canada. Guide Star is ably suited to address securing your network, monitoring IT performance and capacity, supporting your users, and providing professional contact center support for your customers. Guide Star allows you to focus on growing your business instead of IT.

04

Services and offer

from their site
VVoIP
Managed IT
NNetwork management
Cybersecurity
MMdr
Help Desk
SSystems Administration
SServer Support
IT consulting
MManaged Wifi
Industries
HealthcareHospitality
Availability
24/7 support claimed their site
Guarantees
––
Compliance
––
Works with
Microsoft
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~2/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
AWS CloudAdobeAmazon AWSAmazon Route 53Cloudflare Rocket LoaderDoubleclickElement UiFont AwesomeGoogle AnalyticsGoogle Analytics 4Google Font APIGoogle Tag Manager
▸ Open technical record · web maturity 63 / 100
SEO8/15
Blog15/15
Pricing0/10
Reviews0/10
Socials10/10
Longevity0/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility57 · 85 · 95
Email authSPF · DKIM · DMARC p=quarantine
CDN––
HostingNginx
Blogactive
Subdomains0
Security headersA
06

Record & location

HQ
5 mi10 miHQMap of Guide Star headquarters in Iron MountainHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Guide Star website snapshot
Website
Location
105 Kent St, Iron Mountain, MI 49801
Founded
2022
Staff
37 staff · national median 10
Languages
––
Annual revenue
$100M to $250M · range · exact estimate on the Signal plan
NAICS
541512, 541513
Also from
––
States served
––
07

People & hiring

24 tracked · 2 leaders
Staff by department
Support
8
Information Technology
6
Engineering
5
Sales
2
Business Development
2
Operations
1
Administrative
1
Hiring
0job postings in 90 days
Job postings: ––
Careers page ↗
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About––
Leadership
2 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Coverage

“Whether you’re keeping employees productive, tenants connected, or clients secure, Guide Star delivers all the benefits of an on-site IT team, without the overhead or downtime.”

Longevity

“With years of experience providing real-time support for a wide range of businesses and industries, we have the right tools, processes, and expertise to support your customer base.”

Availability

“Our 24/7 Contact Center Features Access to Ticketing System we utilize Zendesk as our total ticketing solution, to accurately document every call and to ensure we comply with your escalation strategy.”

“Enjoy full access to Guide Star resources, including easy account management, streamlined billing support, and a 24/7 customer contact center offering expert technical assistance.”

“Learn More View All Services Experience 24/7/365 Support At Guide Star, we focus on providing industry-leading, real-time support and monitoring for our clients to help eliminate downtime and maximize productivity.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Guide Star located?

105 Kent St, Iron Mountain, MI 49801.

How many people work at Guide Star?

Guide Star has 37 staff.

What services does Guide Star offer?

VoIP, Managed IT, Network management, Cybersecurity, Mdr, Help Desk, Systems Administration, Server Support, IT consulting, Managed Wifi.

How does Guide Star rank among IT providers in Iron Mountain?

#2 of 2 observed providers in Iron Mountain; #18,166 of 45,456 nationally.

Is Guide Star claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 11, 2026 · Citation: Guide Star company profile · https://mspsignal.com/msp/guide-star
Correct this recordClaim this company