30-day change: –– · 1 of 4 change types in 180 days
National rank#13,777of 45,545 · top 31%
OR#182of 1,201 · top 16%
Medford#6of 25 · top 24%
Google 3.9★ (7)Organic ~0/moSecurity headers FHosting CloudflareDomain 23 yrsNAICS 54151
MSP Signal ranks Helix Information Services #13,777 of 45,545 IT service providers nationally. Helix Information Services is an IT service provider in Medford, OR, founded 1996, with 7 staff. It offers Backup and disaster recovery, Compliance, VoIP and UCaaS.
Source: MSP Signal, Helix Information Services company profile, Oct 4, 2026, https://mspsignal.com/msp/helix-information-services
01
Score breakdown
5 pillars · weighted · 53.7 / 100
Reputation30%
62/100
Lifted by more Google reviews and a higher rating.
Presence25%
71/100
Lifted by a stronger website and public profiles.
Credibility20%
49/100
Lifted by a fuller record: services, credentials, pricing.
“// MSP Life Is Chaos Help desk tickets, on-site emergencies, network builds, project work, it all hits at once, constantly.”
Response
“If a tech sends you a message or emails a follow-up question, we need a response within 15 minutes if possible.”
Guarantee
“This ensures your issue gets properly tracked and responded to within our guaranteed SLA, not lost in someone's DMs.”
“When something does go wrong, our 30-minute response guarantee means you're not left holding the bag.”
Longevity
“Over the years we've worked with clients from small Pacific Northwest businesses to organizations operating under some of the most demanding security requirements in the country.”
“We've been doing this long enough that the "new" thing everyone is talking about is something we've had running for two years already.”
up to three quotations per category
10
Frequently asked questions
reuses public facts · FAQ schema
Where is Helix Information Services located?
406 E Main St Ste d, Medford, OR 97501.
How many people work at Helix Information Services?
Helix Information Services has 7 staff.
What services does Helix Information Services offer?
Backup and disaster recovery, Compliance, VoIP and UCaaS.
How does Helix Information Services rank among IT providers in Medford?
#6 of 25 observed providers in Medford; #13,777 of 45,545 nationally.
Is Helix Information Services claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 4, 2026 · Citation: Helix Information Services company profile · https://mspsignal.com/msp/helix-information-services
