Company record · observed Sep 29, 2026 · confidence 100%
MSP Signal ranks Helix IT #20,017 of 45,502 IT service providers nationally. Helix IT is an IT service provider in Knoxville, TN, founded 2018, with 3 staff. It offers Backup and disaster recovery, Compliance, Cybersecurity.
Source: MSP Signal, Helix IT company profile, Sep 29, 2026, https://mspsignal.com/msp/helix-it
01
Score breakdown
5 pillars · weighted · 49.4 / 100Reputation30%
86/100
Lifted by more Google reviews and a higher rating.Presence25%
49/100
Lifted by a stronger website and public profiles.Credibility20%
28/100
Lifted by a fuller record: services, credentials, pricing.Scale15%
22/100
Lifted by team size.Momentum10%
25/100
Lifted by more kinds of change in 180 days.Weighted contribution · how 49.4 is builtscore × weight = points
49.4of 100 · 50.6 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%25.7
Presence
×25%12.3
Credibility
×20%5.5
Scale
×15%3.4
Momentum
×10%2.5
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
116 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts02
Signal feed
2 events · 26 wks ending Sep 29, 2026Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 29, 2026
Security Posture ChangeSecurity Headers Grade: C to A
mediumSep 19, 2026
Website changedtitle changed: 'Network Security Cybersecurity for Business | Helix IT "> Ho' -> 'Network Security Cybersecurity for Business | Helix IT "> St'source: their website
recorded03
Reputation
Google · 16 reviews5.0
Star distribution: ––Listing: ––review velocity: 0 in the last 365 days
What reviewers mention
––
Listings
––
SentimentPositive
Hours––
04
Services and offer
from their siteBackup and disaster recovery
CCompliance
Cybersecurity
Industries
Healthcare
Availability
No 24/7 claim on their site
Guarantees
response_time
Compliance
HIPAA
Works with
––
Partners
––
05
Web & search
MSPSIG.RPT search scan · technical recordOrganic visits~0/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
CloudflareCloudflare CdnCloudflare DNSFormspreeGoogle AnalyticsGoogle Analytics 4Google Font APIGoogle Search ConsoleGoogle Tag ManagerHstsHttp/3Microsoft 365
▸ Open technical record · web maturity 53 / 100
SEO0/15
Pricing0/10
Reviews5/10
Socials5/10
Longevity5/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: blogPerformance · SEO · Accessibility76 · 100 · 93
Email authSPF · DKIM · DMARC p=reject
CDNCloudflare
HostingCloudflare
Blog––
Subdomains10
Security headersA
06
Record & location
HQLocation
8519 Troutman Ln
Founded
2018
Staff
3 staff · national median 10
Languages
––
Annual revenue
$0 to $1M · range · exact estimate on the Signal plan
NAICS
54151
Also from
––
States served
TN
Headcount change
Shrinking · 6, 12 and 24 month figures on the Signal plan
07
People & hiring
1 tracked · 1 leadersStaff by department
Engineering
1
Information Technology
1
Hiring
0job postings in 90 days
Job postings: ––
08
Recognition, news & about
public sourcesAbout––
Leadership
1 leader named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09
What they say about themselves
site quotations · unconfirmedResponse
up to three quotations per category“Phone 865-625-0100 Email [email removed] Location East Tennessee Response Time Within one business day What Happens Next 1 We review your answers Within one business day â a real person, not a sales team.”
10
Frequently asked questions
reuses public facts · FAQ schemaWhere is Helix IT located?
8519 Troutman Ln.
How many people work at Helix IT?
Helix IT has 3 staff.
What services does Helix IT offer?
Backup and disaster recovery, Compliance, Cybersecurity.
What compliance frameworks does Helix IT serve?
HIPAA.
How does Helix IT rank among IT providers in Knoxville?
#46 of 95 observed providers in Knoxville; #20,017 of 45,502 nationally.
Is Helix IT claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Sep 29, 2026 · Citation: Helix IT company profile · https://mspsignal.com/msp/helix-it