HIVEIT service provider profile · Rochelle, TX

In their own wordsEven the best technology platforms have limitations, but at Hive we solve those limitations. Our Digital Experience Advocates and KPO professionals bridge the gaps, making your technology work harder, smarter, and more effectively for your business. Ever have a report you cannot customize, a new feature you do not know how to implement into your process? Our advocates can implement your platform to optimize efficiency of existing processes, then bring in the KPO experts to be the connective tissue between your company's specific needs and the platforms best features to relieve operational burden to manage those processes.

“Allan Director, Service and Design Allan brings 15+ years in healthcare operations and service design, leading scalable, user-centered RCM solutions.”

“Hive KPO is our newest venture of MC Companies, building on over 15 years of experience in supporting and assisting hundreds of customers, from startups to Fortune 500 companies.”

“In those 15 years, we’ve excelled in product development, SaaS utilization, and providing specialized support staff to bridge the gaps between technology and in-house resources.”

“In addition, we provide continuous education, access to career-enhancing certifications, team events, team-building activities, and opportunities for community outreach.”