MSP SignalBETA
Company record · observed Oct 3, 2026 · confidence 100%
UnclaimedManaged service providerFounded 201218 staffLocal
I.T. Matters logo

I.T. MattersIT service provider profile · Houston, TX

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 100%
64.2OF 100
30-day change: –– · 1 of 4 change types in 180 days
National rank#4,026of 45,502 · top 9%
TX#355of 4,421 · top 9%
Houston#68of 706 · top 10%
Google 4.7★ (15)Organic ~2,251/moSecurity headers FHosting CloudflareDomain 14 yrsNAICS 541513

MSP Signal ranks I.T. Matters #4,026 of 45,502 IT service providers nationally. I.T. Matters is a managed service provider in Houston, TX, founded 2012, with 18 staff. It offers Backup and disaster recovery, Co-managed IT, Compliance.

Source: MSP Signal, I.T. Matters company profile, Oct 3, 2026, https://mspsignal.com/msp/i-t-matters

01

Score breakdown

5 pillars · weighted · 64.2 / 100
Reputation30%
78/100
Lifted by more Google reviews and a higher rating.
Presence25%
79/100
Lifted by a stronger website and public profiles.
Credibility20%
57/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
47/100
Lifted by team size.
Momentum10%
25/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 64.2 is builtscore × weight = points
64.2of 100 · 35.8 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%23.4
Presence
×25%19.8
Credibility
×20%11.4
Scale
×15%7.1
Momentum
×10%2.5
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
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817 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

1 events · 26 wks ending Sep 5, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 5, 2026
SEO MovementOrganic Traffic: 1,608 to 2,251
medium
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 15 reviews
4.7
Listing: ––review velocity: 5 in the last 365 days
Star distribution: ––
What reviewers mention
––
Listings
––
SentimentPositive
Hours––
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
Backup and disaster recovery
Co-managed IT
CCompliance
Cybersecurity
MMicrosoft 365
VVoIP and UCaaS
Industries
Government
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
CMMC
Works with
––
Partners
Cisco
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~2,251/ month est.
Domain authority22/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
AdobeApple Business ManagerAutodeskAutotask PSABabelBluebeamCaptchaCloudflareCloudflare CdnCloudflare Browser InsightsCloudflare DNSCloudflare Insights
▸ Open technical record · web maturity 70 / 100
SEO15/15
Blog0/15
Pricing0/10
Reviews5/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility67 · 92 · 76
Email authSPF · DKIM · DMARC p=none
CDNCloudflare
HostingCloudflare
Blogactive Syndicated
Subdomains2
Security headersF
06

Record & location

HQ
5 mi10 miHQMap of I.T. Matters headquarters in Houston (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
I.T. Matters website snapshot
Website
Location
3740 Greenbriar Dr
Founded
2012
Staff
18 staff · national median 10
Languages
English
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
541513, 541512
Also from
––
States served
TX
07

People & hiring

12 tracked · 5 leaders
Staff by department
Engineering
9
Information Technology
3
Support
2
Operations
1
Arts And Design
1
Business Development
1
Hiring · 2 open roles
2job postings in 90 days
IT Level 1 Help Desk and Level 2 Technician
service_desk
IT Level 3 Network Engineer
cloud_infra
Careers page ↗ · 2 postings shown, not a directory
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About

In their own wordsI.T. Matters, Inc. is a Managed Service Provider based in Houston, Texas, specializing in IT management and support for businesses. Founded in 2012, the company focuses on delivering proactive IT strategies that enhance operational efficiency and ensure business continuity. With a team of 11 to 50 employees, I.T. Matters serves clients primarily in Texas, including major cities like Houston, Austin, Dallas/Fort Worth, and San Antonio. The company offers a wide range of services, including co-managed and fully managed IT services, cybersecurity solutions, business continuity planning, and technology consulting. They work closely with small to mid-sized businesses, government services, and law firms, providing tailored IT solutions that address specific needs. I.T. Matters, Inc. emphasizes a proactive approach to IT, ensuring that potential issues are addressed before they disrupt operations. Their commitment to transparency and customization helps clients navigate the complexities of technology with confidence.

MSPSIG.MEMO · summary from public sourcesAcross 14 years in Houston, I.T. Matters has built expertise serving government agencies navigating CMMC compliance requirements. The firm handles backup and disaster recovery, co-managed IT services, cybersecurity, and Microsoft 365 deployments while helping clients meet federal security standards. With 10–24 staff, the outfit operates within a competitive state landscape, positioning itself around the specialized intersection of government sector needs and compliance-driven IT operations.
Leadership
5 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Response

“Exceptional Customer Service We pride ourselves on providing top-notch customer service, with fast response times and a dedicated team of IT professionals ready to assist you.”

Longevity

“Read Our Case Studies 40+ Years of Proven Experience in Managed IT Our leadership team brings over 40 years of combined experience in IT management, cybersecurity, and strategic consulting.”

“Matters and they have been our best IT solution in years!”

Availability

“Matters: Continuous System Monitoring We provide 24/7 oversight of your networks and devices to detect performance issues or security threats in real time, enabling us to resolve problems before they cause downtime.”

“Matters Inc.: 24/7 Proactive Monitoring and Support Continuous monitoring of your IT infrastructure to detect and resolve issues before they impact your business.”

“When you partner with us, you’re not just getting IT support; you’re getting peace of mind knowing your systems, data, and people are protected 24/7.”

Certification

“Our certified team prevents problems before they occur, provides continuous system oversight, and delivers an entire IT department’s worth of expertise for less than the cost of one full-time employee.”

“Matters, our certified IT professionals bring decades of experience across multiple disciplines, including network engineering, cybersecurity, cloud computing, and strategic IT planning.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is I.T. Matters located?

3740 Greenbriar Dr.

How many people work at I.T. Matters?

I.T. Matters has 18 staff.

What services does I.T. Matters offer?

Backup and disaster recovery, Co-managed IT, Compliance, Cybersecurity, Microsoft 365, VoIP and UCaaS.

What compliance frameworks does I.T. Matters serve?

CMMC.

How does I.T. Matters rank among IT providers in Houston?

#68 of 706 observed providers in Houston; #4,026 of 45,502 nationally.

Is I.T. Matters claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 3, 2026 · Citation: I.T. Matters company profile · https://mspsignal.com/msp/i-t-matters
Correct this recordClaim this company