MSP SignalBETA
Company record · observed Oct 9, 2026 · confidence 67%
UnclaimedIT service providerFounded 199933 staffLocal
Image Matters logo

Image MattersIT service provider profile · Knoxville, TN

We take on the burden of IT so you can focus on your business

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 67%
54.0OF 100
30-day change: –– · No changes detected in the last 180 days.
National rank#13,314of 45,502 · top 30%
TN#212of 671 · top 32%
Knoxville#34of 95 · top 36%
Security headers FHosting WixDomain 27 yrs

MSP Signal ranks Image Matters #13,314 of 45,502 IT service providers nationally. Image Matters is an IT service provider in Knoxville, TN, founded 1999, with 33 staff. It offers Managed Print Services, Managed IT, Network management.

Source: MSP Signal, Image Matters company profile, Oct 9, 2026, https://mspsignal.com/msp/image-matters-fff0

01

Score breakdown

5 pillars · weighted · 54.0 / 100
Reputation30%
67/100
Lifted by more Google reviews and a higher rating.
Presence25%
58/100
Lifted by a stronger website and public profiles.
Credibility20%
54/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
57/100
Lifted by team size.
Momentum10%
0/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 54.0 is builtscore × weight = points
54.0of 100 · 46.0 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%20.2
Presence
×25%14.5
Credibility
×20%10.8
Scale
×15%8.5
Momentum
×10%0.0
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
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113 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

no events returned

No changes detected in the last 180 days.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 0 reviews
–
Listing: ––review velocity: ––
Star distribution: ––
What reviewers mention
––
Listings
––
Sentiment––
Hours––
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
MManaged Print Services
Managed IT
NNetwork management
SServer Management
Cybersecurity
NNetwork Monitoring
Backup and disaster recovery
Help Desk
CCommercial Printing
Industries
FinanceHealthcare
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
HIPAA
Works with
XeroxKipMuratecFujifilmFormax
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits–/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Google AppsMicrosoft Office 365
▸ Open technical record · web maturity 83 / 100
Pricing0/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: seo, reviews, blog
Performance · SEO · Accessibility70 · 100 · 91
Email authSPF · DKIM · DMARC p=quarantine
CDNNone
HostingWix
Blog––
Subdomains––
Security headersF
06

Record & location

HQ
5 mi10 miHQMap of Image Matters headquarters in Knoxville (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Image Matters website snapshot
Website
Location
3017 Sutherland Avenue, Knoxville, TN 37919
Founded
1999
Staff
33 staff · national median 10
Languages
––
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
––
Also from
––
States served
––
07

People & hiring

2 tracked · 2 leaders
Staff by department
––
Hiring
0job postings in 90 days
Job postings: ––
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About––
Leadership
2 leaders named
0 joined and 0 left in 90 days
Service areas
East TennesseeKnoxville
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Guarantee

“In fact, we guarantee that if your printer product is down, a technician will arrive quickly to diagnose the problem and get you up and running again.”

“Production Print System Image Matters offers high-speed digital color presses that raise the bar in color quality and are guaranteed to stay ahead of rising workloads.”

Certification

“Our certified technicians specialize by product and market.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Image Matters located?

3017 Sutherland Avenue, Knoxville, TN 37919.

How many people work at Image Matters?

Image Matters has 33 staff.

What services does Image Matters offer?

Managed Print Services, Managed IT, Network management, Server Management, Cybersecurity, Network Monitoring, Backup and disaster recovery, Help Desk, Commercial Printing.

What compliance frameworks does Image Matters serve?

HIPAA.

How does Image Matters rank among IT providers in Knoxville?

#34 of 95 observed providers in Knoxville; #13,314 of 45,502 nationally.

Is Image Matters claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 9, 2026 · Citation: Image Matters company profile · https://mspsignal.com/msp/image-matters-fff0
Correct this recordClaim this company