Company record · observed Oct 21, 2026 · confidence 50%
MSP Signal ranks Inktel Contact Center Solutions #6,791 of 45,545 IT service providers nationally. Inktel Contact Center Solutions is an IT service provider in Hialeah, FL, founded 1998, with 1,500 staff. It offers Contact Center Outsourcing, Customer Service Outsourcing, Back Office Outsourcing.
Source: MSP Signal, Inktel Contact Center Solutions company profile, Oct 21, 2026, https://mspsignal.com/msp/inktel-contact-center-solutions-2c08
01
Score breakdown
5 pillars · weighted · 60.3 / 100Reputation30%
67/100
Lifted by more Google reviews and a higher rating.Presence25%
64/100
Lifted by a stronger website and public profiles.Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.Scale15%
100/100
Lifted by team size.Momentum10%
0/100
Lifted by more kinds of change in 180 days.Weighted contribution · how 60.3 is builtscore × weight = points
60.3of 100 · 39.7 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%20.2
Presence
×25%16.1
Credibility
×20%9.0
Scale
×15%15.0
Momentum
×10%0.0
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts02
Signal feed
no events returnedNo changes detected in the last 180 days.
03
Reputation
Google · 0 reviews–
Star distribution: ––Listing: ––review velocity: ––
What reviewers mention
––
Listings
––
Sentiment––
Hours––
04
Services and offer
from their siteCContact Center Outsourcing
CCustomer Service Outsourcing
BBack Office Outsourcing
HHelpdesk Support
AAI Automation
OOmnichannel Communication
FFulfillment Inventory
LLearning Development
BBpo
Industries
RetailE-commerceGovernmentEducationRestaurantAutomotiveHealthcareHospitalitySports EntertainmentFinance
Availability
24/7 support claimed their site
Guarantees
––
Compliance
––
Works with
AWSAzurePower AutomateTerraformCloudformation
Partners
––
05
Web & search
MSPSIG.RPT search scan · technical recordOrganic visits–/ month est.
Domain authority29/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Aggregate KnowledgeApache Http ServerApache TomcatAtlassian JiraAWS RedshiftAWS Route 53BluekaiCisionCouchdbDemandware AnalyticsDstilleryFacebook Advertiser
▸ Open technical record · web maturity 92 / 100
Blog15/15
Socials5/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: seo, reviews, pricingPerformance · SEO · Accessibility67 · 92 · 92
Email authSPF · DKIM · DMARC p=quarantine
CDNCloudflare
HostingWP Engine
Blogactive
Subdomains––
Security headers––
06
Record & location
HQMap: headquarters coordinates not observed, so no map is drawn.
Location
13975 Northwest 58th Court
Founded
1998
Staff
1,500 staff · national median 10
Languages
––
Annual revenue
$250M to $500M · range · exact estimate on the Signal plan
NAICS
––
Also from
––
States served
––
Headcount change
––
07
People & hiring
1 tracked · 1 leadersStaff by department
––
Hiring · 3 open roles
3job postings in 90 days
Service Desk Lead
service_desk · Enterprise IT
Cloud Engineer (Onsite)
cloud_infra · #DEX
Paratransit Call Center Supervisor, Hybrid
Careers page ↗ · 3 postings shown, not a directory#MEX
08
Recognition, news & about
public sourcesAbout––
Leadership
1 leader named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09
What they say about themselves
site quotations · unconfirmedSite quotations: ––up to three quotations per category
10
Frequently asked questions
reuses public facts · FAQ schemaWhere is Inktel Contact Center Solutions located?
13975 Northwest 58th Court.
How many people work at Inktel Contact Center Solutions?
Inktel Contact Center Solutions has 1,500 staff.
What services does Inktel Contact Center Solutions offer?
Contact Center Outsourcing, Customer Service Outsourcing, Back Office Outsourcing, Helpdesk Support, AI Automation, Omnichannel Communication, Fulfillment Inventory, Learning Development, Bpo.
How does Inktel Contact Center Solutions rank among IT providers in Hialeah?
#3 of 10 observed providers in Hialeah; #6,791 of 45,545 nationally.
Is Inktel Contact Center Solutions claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 21, 2026 · Citation: Inktel Contact Center Solutions company profile · https://mspsignal.com/msp/inktel-contact-center-solutions-2c08