Company record · observed Sep 29, 2026 · confidence 83%

UnclaimedManaged service providerFounded 20027 staffRegional

ITFIRM.COMIT service provider profile · Charlotte, NC

Simple, hassle-free I.T. support company for your business.

Charlotte, NC · regionalitfirm.com ↗(704) 565-9705

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 83%

30-day change: –– · 1 of 4 change types in 180 days

National rank#4,624of 45,456 · top 11%

NC#131of 1,260 · top 11%

Charlotte#26of 273 · top 10%

Badges

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Google 5.0★ (13)Organic ~297/moSecurity headers AHosting NginxDomain 25 yrsNAICS 541512

MSP Signal ranks ITFIRM.COM #4,624 of 45,456 IT service providers nationally. ITFIRM.COM is a managed service provider in Charlotte, NC, founded 2002, with 7 staff. It offers Managed IT, Disaster Recovery, Network management.

Source: MSP Signal, ITFIRM.COM company profile, Sep 29, 2026, https://mspsignal.com/msp/it-firm

Score breakdown

5 pillars · weighted · 63.3 / 100

Reputation30%

84/100

Lifted by more Google reviews and a higher rating.

Presence25%

86/100

Lifted by a stronger website and public profiles.

Credibility20%

45/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

34/100

Lifted by team size.

Momentum10%

25/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 63.3 is builtscore × weight = points

63.3of 100 · 36.7 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%25.3

Presence

×25%21.4

Credibility

×20%9.0

Scale

×15%5.0

Momentum

×10%2.5

▲ Momentum yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d1 / 4momentum 25

Local rivals · 25 mihow chosen

324 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

1 events · 26 wks ending Sep 29, 2026

Activity · returned samplelatest week: 1 event

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Sep 29, 2026

SEO MovementOrganic Traffic: 408 to 297

small

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 13 reviews

5.0

Listing: ITFIRM.COM · Computer support and services · Maps ↗review velocity: 0 in the last 365 days

Distribution · listing sample of 13

1★

2★

3★

4★

5★

4–5★ 13 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 13 reviews

What reviewers mention

––

Listings

––

SentimentPositive

HoursMon–Fri 8 AM to 8 PM · Sat–Sun closed

Other sources · BBB: –– · Facebook rating: ––

From their Google profile

ITFIRM provides reliable IT support and managed IT services in Charlotte, NC, helping businesses improve productivity, security, and technology performance. Our experienced team offers professional IT consulting, cybersecurity solutions, cloud services, data backup, and disaster recovery planning tailored to modern business needs. We work with companies of all sizes to manage networks, protect sensitive data, and ensure systems run smoothly with minimal downtime. As a trusted IT partner in Charlotte, ITFIRM focuses on proactive monitoring, fast technical support, and scalable IT solutions that support business growth. Whether you need IT support services, data backup solutions, or cybersecurity protection in Charlotte, our experts are read

Services and offer

from their site

Managed IT

DDisaster Recovery

NNetwork management

Help Desk

Backup and disaster recovery

CCloud migration

Cybersecurity

SServer Support

WWebsite Design

Industries

HealthcareManufacturingConstructionPlumbingHvacPharmaceutical

Availability

No 24/7 claim on their site

Guarantees

100% 90 Day Money Back GuaranteeIf unhappy within 90 days, full refund of services paidIf issue after 90 days and unsatisfied, refund that month of service

Compliance

––

Works with

––

Partners

––

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~297/ month est.

Domain authority14/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

Amazon AWSAutotask PSAAuvikCloudflareCloudflare CdnCloudflare DNSDatto RMMDell EquallogicEmcFacebookGoogle Business ProfileGoogle Search Console

▸ Open technical record · web maturity 80 / 100

SEO15/15

Blog15/15

Pricing0/10

Reviews5/10

Socials5/10

Longevity10/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: none

Performance · SEO · Accessibility63 · 100 · 91

Email authSPF · DKIM · DMARC p=quarantine

CDN––

HostingNginx

Blogactive

Subdomains10

Security headersA

Record & location

HQ + 1 additional location

2 locations · squares are other officesBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Location

3540 Toringdon Way Ste 200, Charlotte, NC 28277

Founded

2002

Staff

7 staff · national median 10

Languages

––

Annual revenue

$1M to $10M · range · exact estimate on the Signal plan

NAICS

541512, 541513

Also from

Calabasas, CA · Calabasas, CA

States served

CA, NC

Headcount change

Steady · 6, 12 and 24 month figures on the Signal plan

People & hiring

14 tracked · 4 leaders

Staff by department

Engineering

Data Science

Information Technology

Media And Commmunication

Hiring

Job postings: ––

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: –– · BBB: ––

In the news

––

About––

MSPSIG.MEMO · summary from public sourcesTwo and a half decades of operating in Charlotte's competitive managed services landscape have given ITFIRM.COM deep familiarity with the technical and business challenges that persist across the region. The firm handles backup and disaster recovery, cloud migration, cybersecurity, and VoIP/UCaaS for clients, drawing on experience accumulated through years of navigating shifting technology priorities and market demands.

Leadership

4 leaders named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

CharlotteGreater Charlotte areaNorth Carolina

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Response

“Our response time flexes with your needs, so we work on your timeline, not ours.”

“Retail Home Services Prompt, Quick, and Professional I really enjoy the prompt response and quick resolution times.”

Longevity

“We have been a very very HAPPY client for over 15 years.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is ITFIRM.COM located?

3540 Toringdon Way Ste 200, Charlotte, NC 28277.

How many people work at ITFIRM.COM?

ITFIRM.COM has 7 staff.

What services does ITFIRM.COM offer?

Managed IT, Disaster Recovery, Network management, Help Desk, Backup and disaster recovery, Cloud migration, Cybersecurity, Server Support, Website Design.

How does ITFIRM.COM rank among IT providers in Charlotte?

#26 of 273 observed providers in Charlotte; #4,624 of 45,456 nationally.

Is ITFIRM.COM claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Sep 29, 2026 · Citation: ITFIRM.COM company profile · https://mspsignal.com/msp/it-firm

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