Company record · observed Oct 6, 2026 · confidence 100%

UnclaimedManaged service providerFounded 197517 staffRegional

IT FirstIT service provider profile · Addison, TX

Addison, TX · regionalfecfirst.com ↗(833) 236-8731

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

Watch this company Compare Claim this company

MSP score · confidence 100%

30-day change: –– · 1 of 4 change types in 180 days

National rank#3,324of 46,016 · top 8%

TX#299of 4,365 · top 7%

Addison#4of 26 · top 16%

Badges

Claim this company to download your badges ▸

Google 5.0★ (18)Organic ~72/moSecurity headers FHosting Liquid WebDomain 16 yrsNAICS 541512

MSP Signal ranks IT First #3,324 of 46,016 IT service providers nationally. IT First is a managed service provider in Addison, TX, founded 1975, with 17 staff. It offers Backup and disaster recovery, Co-managed IT, Cybersecurity.

Source: MSP Signal, IT First company profile, Oct 6, 2026, https://mspsignal.com/msp/it-first

Score breakdown

5 pillars · weighted · 65.3 / 100

Reputation30%

87/100

Lifted by more Google reviews and a higher rating.

Presence25%

67/100

Lifted by a stronger website and public profiles.

Credibility20%

66/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

47/100

Lifted by team size.

Momentum10%

25/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 65.3 is builtscore × weight = points

65.3of 100 · 34.7 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%25.9

Presence

×25%16.6

Credibility

×20%13.2

Scale

×15%7.0

Momentum

×10%2.5

▲ Momentum yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d1 / 4momentum 25

Local rivals · 25 mihow chosen

1,448 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

1 events · 26 wks ending Sep 5, 2026

Activity · returned samplelatest week: 1 event

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Sep 5, 2026

SEO MovementOrganic Traffic: 24 to 72

large

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 18 reviews

5.0

Listing: IT First · Computer support and services · Maps ↗review velocity: 0 in the last 365 days

Distribution · listing sample of 18

1★

2★

3★

4★

5★

4–5★ 18 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 18 reviews

What reviewers mention

Response Time2

Organization2

Company8

Reliable2

Needs3

Team4

Listings

––

Sentiment––

HoursMon–Fri 9 AM to 5 PM · Sat–Sun closed

Other sources · BBB: –– · Facebook rating: ––

From their Google profile

IT First is a top-tier technology support firm that has been in business since 1975. We offer everything from full-service IT support to co-managed support with your internal team. We specialize in cyber security, cloud hosting, Help Desk support and equipment procurement. Our team has the experience to execute your day-to-day IT needs so you can put your business first. We are 100% committed to making sure business owners have the most reliable and professional IT service in the Dallas/Fort Worth area. Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, IT First is here to team up with you and your company for expert support. Contact us today!

Services and offer

from their site

Backup and disaster recovery

Co-managed IT

Cybersecurity

Industries

EducationNonprofit

Availability

No 24/7 claim on their site

Guarantees

response_time

Compliance

CMMC

Works with

––

Partners

Microsoft

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~72/ month est.

Domain authority8/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

Active CampaignAkismetCaptchaCloudflare Rocket LoaderElementorFont AwesomeGoogle AnalyticsGoogle Analytics 4Google Tag ManagerGravity FormsHello ElementorLinkedin Ads

▸ Open technical record · web maturity 68 / 100

SEO8/15

Blog5/15

Pricing0/10

Reviews5/10

Socials10/10

Longevity10/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: none

Performance · SEO · Accessibility76 · 85 · 89

Email authSPF · DMARC p=quarantine

CDN––

HostingLiquid Web

Blogstale

Subdomains9

Security headersF

Record & location

HQ + 5 additional locations

6 locations · squares are other officesBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Location

4851 Keller Springs Rd Ste 100, Addison, TX 75001

Founded

1975

Staff

17 staff · national median 10

Languages

English

Annual revenue

$1M to $10M · range · exact estimate on the Signal plan

NAICS

541512, 541513

Also from

Austin, TX · Austin, TX

Houston, TX · Houston, TX

Richardson, TX · Richardson, TX

San Antonio, TX · San Antonio, TX

th Street Tulsa, OK · Tulsa, OK

States served

OK, TX

Headcount change

Shrinking · 6, 12 and 24 month figures on the Signal plan

People & hiring

3 tracked · 3 leaders

Staff by department

Sales

Support

Engineering

Information Technology

Finance

Accounting

Operations

Human Resources

Hiring

0job postings in 90 days

Job postings: ––

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: 1 · BBB: ––

In the news

––

About––

MSPSIG.MEMO · summary from public sourcesAcross sixteen years in an MSP marketplace crowded with roughly 2,000 competitors statewide, IT First has built sustained focus on education and nonprofit sectors. The Addison firm handles backup and disaster recovery, co-managed IT, and cybersecurity, including CMMC compliance work that demands both technical precision and operational consistency. A team of 10–24 navigates those verticals with a perfect five-star rating across a handful of reviews, the kind of recognition that accumulates when an MSP stays committed to a narrow set of clients and capabilities rather than chasing every market opportunity.

Leadership

3 leaders named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

––

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Response

“In some respects, the sluggish response and then the sudden surge aren’t too much of a surprise.”

Availability

“Contact IT Support Access 24x7 tech support and troubleshooting of your applications, devices and connectivity.”

“Centre's technical consultants are ready to support you 24x7 with enterprise experience, personalized service and local touch.”

“Predictable costs 24/7 We won’t charge you more when your network is down or the server fails.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is IT First located?

4851 Keller Springs Rd Ste 100, Addison, TX 75001.

How many people work at IT First?

IT First has 17 staff.

What services does IT First offer?

Backup and disaster recovery, Co-managed IT, Cybersecurity.

What compliance frameworks does IT First serve?

CMMC.

How does IT First rank among IT providers in Addison?

#4 of 26 observed providers in Addison; #3,324 of 46,016 nationally.

Is IT First claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 6, 2026 · Citation: IT First company profile · https://mspsignal.com/msp/it-first

Correct this record Claim this company