JCMR TechnologyIT service provider profile · Charlotte, NC

In their own wordsJCMR Technology is a Service-Disabled Veteran-Owned Small Business (SDVOSB) based in Charlotte, NC, founded in 2000 by Navy veteran Jake Kent. The company specializes in enterprise-grade IT consulting, managed services, and cybersecurity solutions, primarily serving small enterprises and mid-market clients. With a team of approximately 10–50 employees, JCMR focuses on building strong relationships and delivering flexible, transparent partnerships that provide direct access to senior engineers. The company offers a wide range of IT services, including managed IT services, cybersecurity solutions, cloud management, infrastructure management, and consulting. Their approach utilizes the Nautilus Methodology, a five-phase business model designed to ensure high-quality and measurable IT implementations. JCMR Technology has successfully partnered with notable clients such as Bank of America, Hitachi, and SnapAV, helping them achieve their technology goals efficiently.

“You submit a ticket to your IT provider, get a generic auto-response, and wait.”

“In recent years, cybercriminals have increasingly targeted SMBs because they have smaller budgets and less in-house expertise for protection.”

“Managing Partner, Regional Law Firm, After years of unreliable IT vendors, this law firm now has 24/7 cloud backup, seamless disaster recovery and zero downtime in over a year.”

“Lower costs, data access 24/7, and better reliability are on the horizon.”