MSP SignalBETA
Company record · observed Oct 22, 2026 · confidence 83%
UnclaimedIT service providerFounded 2002170 staffLocal
New Horizon Communications logo

New Horizon CommunicationsIT service provider profile · Concord, MA

The Communications Stack Provider

Concord, MA · localnhcgrp.com ↗(239) 275-6230
Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 83%
58.2OF 100
30-day change: –– · 1 of 4 change types in 180 days
National rank#8,533of 46,016 · top 19%
MA#223of 1,015 · top 22%
Concord#1of 6 · top 17%
Google 2.8★ (9)Organic ~1,159/moSecurity headers FHosting NginxDomain 24 yrsNAICS 517121

MSP Signal ranks New Horizon Communications #8,533 of 46,016 IT service providers nationally. New Horizon Communications is an IT service provider in Concord, MA, founded 2002, with 170 staff. It offers Managed Wan, Managed Security, Managed Voice.

Source: MSP Signal, New Horizon Communications company profile, Oct 22, 2026, https://mspsignal.com/msp/new-horizon-communications

01

Score breakdown

5 pillars · weighted · 58.2 / 100
Reputation30%
40/100
Lifted by more Google reviews and a higher rating.
Presence25%
89/100
Lifted by a stronger website and public profiles.
Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
83/100
Lifted by team size.
Momentum10%
25/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 58.2 is builtscore × weight = points
58.2of 100 · 41.8 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%12.1
Presence
×25%22.2
Credibility
×20%9.0
Scale
×15%12.4
Momentum
×10%2.5
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
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634 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

2 events · 26 wks ending Sep 28, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 28, 2026
Hiring SurgeOpen Job Count: 3 to 24
large
Aug 14, 2026
Website changedtitle changed: 'NHC: THE Communications Stack Provider New Horizon Communica' -> 'Innovative Technology Solutions Managed Services | NHC Group'; services removed: erp, firewall, voip, wifisource: their website
recorded
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 9 reviews
2.8
Listing: ––review velocity: 4 in the last 365 days
Star distribution: ––
What reviewers mention
––
Listings
––
SentimentNegative
Hours––
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
MManaged Wan
MManaged Security
MManaged Voice
MManaged Wifi
MManaged Firewall
MManaged Cloud
UUcaas
CContact Center
CCollaboration
SSd Wan
VVoIP
NNetwork management
Industries
––
Availability
24/7 support claimed their site
Guarantees
Operates and assures outcomes across the entire environment, 24/7, with full ownership of resolution
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~1,159/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Asp.netAnimate.cssApple Business ManagerApple School ManagerBabelBootstrapCaptchaCloudflareContact Form 7DatatablesFont AwesomeGenesis
▸ Open technical record · web maturity 85 / 100
SEO15/15
Blog15/15
Pricing0/10
Reviews5/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility85 · 100 · 92
Email authSPF · DMARC p=none
CDN––
HostingNginx
Blogactive
Subdomains9
Security headersF
06

Record & location

HQ
5 mi10 miHQMap of New Horizon Communications headquarters in Concord (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
New Horizon Communications website snapshot
Website
Location
200 Baker Avenue
Founded
2002
Staff
170 staff · national median 10
Languages
English
Annual revenue
$1B to $10B · range · exact estimate on the Signal plan
NAICS
517121, 541512
Also from
––
States served
MA
07

People & hiring

12 tracked · 3 leaders
Staff by department
Sales
35
Education
34
Operations
24
Engineering
23
Information Technology
19
Support
14
Accounting
11
Marketing
6
Hiring · 0 open roles
Call Center Agent
New York, Fairport, NY, US · Sep 1, 2026
POTS Migration Coordinator
leadership · Concord, MA, US · Sep 1, 2026
Revenue Assurance Analyst
sales · Concord, MA, US · Sep 1, 2026
Careers page ↗ · jobs observed via Adp · 3 postings shown, not a directory
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About

In their own wordsNew Horizon Communications (NHC) is a telecommunications provider based in Concord, Massachusetts, with additional facilities in Pittsford, New York, and Fort Myers, Florida. Founded in 2002, NHC employs over 100 people and has generated approximately $16.6 million in annual revenue. The company is recognized as "THE Communications Stack Provider™," offering a fully integrated communications stack that combines Network Access, Overlay Services, and Managed Services into a single invoice. NHC provides a wide range of telecommunications solutions, including high-speed fiber internet, hosted VoIP, SIP trunking, and managed data services. The company partners with around 80 carriers across the U.S. and Canada, allowing it to customize solutions for various industries, including defense, utilities, energy, and healthcare. NHC emphasizes a customer-first approach, offering 100% stateside support and simplifying the management of communication services for businesses of all sizes.

Leadership
3 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Longevity

“Eric leverages his years of Information Technology, Operations, and Engineering experience to lead strategy and development of NHC’s technology posture.”

“His 25+ years of communications experience started in sales and operations before moving to finance and information technology.”

Availability

“Explore Overlay Managed Owns performance and accountability Operates and assures outcomes across the entire environment, 24/7, with full ownership of resolution.”

Certification

“With his carrier and regulatory experience, he led the effort to obtain state certifications, including IXC and CLEC approvals and has negotiated aggressive network partnership agreements.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is New Horizon Communications located?

200 Baker Avenue.

How many people work at New Horizon Communications?

New Horizon Communications has 170 staff.

What services does New Horizon Communications offer?

Managed Wan, Managed Security, Managed Voice, Managed Wifi, Managed Firewall, Managed Cloud, Ucaas, Contact Center, Collaboration, Sd Wan, VoIP, Network management.

How does New Horizon Communications rank among IT providers in Concord?

#1 of 6 observed providers in Concord; #8,533 of 46,016 nationally.

Is New Horizon Communications claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 22, 2026 · Citation: New Horizon Communications company profile · https://mspsignal.com/msp/new-horizon-communications
Correct this recordClaim this company