Company record · observed Oct 23, 2026 · confidence 83%

UnclaimedIT service providerFounded 19931,000 staffLocal

OneSupportIT service provider profile · San Marcos, TX

San Marcos, TX · localonesupport.com ↗(800) 580-3355

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 83%

30-day change: –– · No changes detected in the last 180 days.

National rank#3,088of 45,502 · top 7%

TX#272of 4,421 · top 7%

San Marcos#3of 7 · top 43%

Badges

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Google 3.5★ (60)Organic ~1,538/moDomain 23 yrsNAICS 541512

MSP Signal ranks OneSupport #3,088 of 45,502 IT service providers nationally. OneSupport is an IT service provider in San Marcos, TX, founded 1993, with 1,000 staff. It offers Customer Experience, Cloud Contact Center, Managed IT.

Source: MSP Signal, OneSupport company profile, Oct 23, 2026, https://mspsignal.com/msp/onesupport

Score breakdown

5 pillars · weighted · 65.8 / 100

Reputation30%

42/100

Lifted by more Google reviews and a higher rating.

Presence25%

92/100

Lifted by a stronger website and public profiles.

Credibility20%

76/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

100/100

Lifted by team size.

Momentum10%

0/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 65.8 is builtscore × weight = points

65.8of 100 · 34.2 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%12.7

Presence

×25%22.9

Credibility

×20%15.2

Scale

×15%15.0

Momentum

×10%0.0

▲ Momentum yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d0 / 4No changes detected in the last 180 days.

Local rivals · 25 mihow chosen

39 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

1 events · 26 wks ending Sep 5, 2026

Activity · returned samplelatest week: 1 event

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Sep 5, 2026

Website changedservices added: network; services removed: endpointsource: their website

recorded

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 60 reviews

3.5

Listing: ––review velocity: ––

Star distribution: ––

What reviewers mention

––

Listings

––

Sentiment––

Hours––

Other sources · BBB: A+ · Facebook rating: ––

Services and offer

from their site

CCustomer Experience

CCloud Contact Center

Managed IT

RRemote Support

HHardware procurement

DDevice Lifecycle Management

Industries

FinanceHealthcareGovernmentUtilitiesTelecommunicationsManufacturingTechnologyRetailAutomotive

Availability

No 24/7 claim on their site

Guarantees

response_time

Compliance

HIPAAPCI DSS

Works with

––

Partners

––

Certifications

SOC 2

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~1,538/ month est.

Domain authority25/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

Google Font APIBrevoAutotask PSAViewport MetaGmailWordpress.orgGoogle Analytics 4 (ga4)Mobile FriendlySlackMicrosoft 365AteraRecaptcha

▸ Open technical record · web maturity 88 / 100

SEO15/15

Pricing0/10

Reviews10/10

Socials10/10

Longevity10/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: blog

Performance · SEO · Accessibility52 · 100 · 91

Email authSPF · DKIM · DMARC p=none

CDNCloudflare

Hosting––

Blog––

Subdomains10

Security headers––

Record & location

Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Location

350 Barnes Dr

Founded

1993

Staff

1,000 staff · national median 10

Languages

––

Annual revenue

$100M to $250M · range · exact estimate on the Signal plan

NAICS

541512, 561422

Also from

––

States served

Headcount change

Shrinking · 6, 12 and 24 month figures on the Signal plan

People & hiring

1 tracked · 1 leaders

Staff by department

Support

214

Operations

Information Technology

Engineering

Business Development

Human Resources

Sales

Administrative

Hiring

0job postings in 90 days

Job postings: ––

Careers page ↗ · jobs observed via Ukg

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: –– · BBB: A+

In the news

––

About

In their own wordsOneSupport, founded in 1993 and headquartered in San Marcos, Texas, is a global provider of unified customer experience, cloud contact center, and managed IT solutions. Originally established as a technical support call center for Dell, the company has evolved into a comprehensive provider for both B2B and direct-to-consumer markets. With a workforce of approximately 1,500 to 1,910 employees, OneSupport focuses on delivering scalable and secure solutions tailored to the needs of various organizations. The company offers a range of services, including omni-channel customer support, AI-driven assistance, and 24/7 remote support. Its managed IT solutions encompass proactive monitoring, cybersecurity, and cloud consulting. OneSupport also provides business process outsourcing services, ensuring continuity and efficiency for its clients. The company serves diverse industries, including telecommunications, web hosting, and the public sector, making it a trusted partner for enterprises and small to mid-sized businesses alike.

MSPSIG.MEMO · summary from public sourcesOneSupport handles a demanding combination: serving finance, government, healthcare, and manufacturing while maintaining SOC 2, HIPAA, PCI DSS, and ISO 27001 compliance simultaneously. Few managed service providers navigate this particular intersection of regulated industries and overlapping compliance frameworks. Operating from San Marcos with more than 250 staff members, the firm has spent roughly 23 years building expertise across sectors where compliance failures carry serious consequences.

Leadership

1 leader named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

––

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Site quotations: ––up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is OneSupport located?

350 Barnes Dr.

How many people work at OneSupport?

OneSupport has 1,000 staff.

What services does OneSupport offer?

Customer Experience, Cloud Contact Center, Managed IT, Remote Support, Hardware procurement, Device Lifecycle Management.

What compliance frameworks does OneSupport serve?

HIPAA, PCI DSS.

How does OneSupport rank among IT providers in San Marcos?

#3 of 7 observed providers in San Marcos; #3,088 of 45,502 nationally.

Is OneSupport claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 23, 2026 · Citation: OneSupport company profile · https://mspsignal.com/msp/onesupport

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