Company record · observed Oct 3, 2026 · confidence 83%
MSP Signal ranks Ooma, Inc. #2,219 of 45,502 IT service providers nationally. Ooma, Inc. is an IT service provider in Sunnyvale, CA, founded 2003, with 1,500 staff. It offers VoIP, Business Phone Service, Home Phone Service.
Source: MSP Signal, Ooma, Inc. company profile, Oct 3, 2026, https://mspsignal.com/msp/ooma
01
Score breakdown
5 pillars · weighted · 67.5 / 100Reputation30%
53/100
Lifted by more Google reviews and a higher rating.Presence25%
100/100
Lifted by a stronger website and public profiles.Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.Scale15%
100/100
Lifted by team size.Momentum10%
25/100
Lifted by more kinds of change in 180 days.Weighted contribution · how 67.5 is builtscore × weight = points
67.5of 100 · 32.5 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%16.0
Presence
×25%25.0
Credibility
×20%9.0
Scale
×15%15.0
Momentum
×10%2.5
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
700 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts02
Signal feed
3 events · 26 wks ending Oct 3, 2026Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 3, 2026
Website changedtitle changed: 'VoIP Phone Service with AI for Business Home | Ooma Introduc' -> 'VoIP Phone Service with AI for Business & Home | Ooma Introd'; services removed: unified communicationssource: their website
recordedSep 18, 2026
Website changedservices added: unified communicationssource: their website
recordedSep 18, 2026
Pricing Page ChangePricing Page Change
large03
Reputation
Google · 295 reviews3.8
Listing: Ooma, Inc. · Telephone company · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 2974–5★ 212 · 71.4% 3★ 4 · 1.3% 1–2★ 81 · 27.3%, not the same population as the 295 reviews
721★
92★
43★
324★
1805★
What reviewers mention
Cost Savings67
Call Quality25
Call Blocking6
Ease Of Use22
Virtual Receptionist3
Call Forwarding4
Number Porting9
Free Calling3
No Dropped Calls2
Voicemail6
Listings
––
SentimentNegative
HoursMon–Fri 8 AM to 7 PM · Sat–Sun closed
From their Google profile
Ooma is dedicated to empowering customers to connect in smarter ways. We create powerful connected experiences for businesses and consumers, all delivered through our smart, cloud-based software service platform. Ooma's business and consumer phone service solutions are each ranked #1 by customers in third party surveys.
04
Services and offer
from their siteVVoIP
BBusiness Phone Service
HHome Phone Service
BBusiness Internet
PPots Replacement
EEnterprise Communications
HHome Security Systems
Industries
AutomotiveConstructionDentalEducationHospitalityHealthcareInsuranceLegalNon ProfitReal Estate
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
––
Works with
SalesforceHubSpotSquareMicrosoft Dynamics 365Quickbooks OnlineClioJobber
Partners
––
05
Web & search
MSPSIG.RPT search scan · technical recordOrganic visits~465,760/ month est.
Domain authority55/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
.netAIAdobe Marketo EngageAirAmazon AWSAmazon AssociatesAmazon CloudwatchAmazon Linux 2Amazon Managed Streaming For Apache KafkaAndroidAnsibleAnthropic Claude
▸ Open technical record · web maturity 100 / 100
SEO15/15
Blog15/15
Reviews10/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: pricingPerformance · SEO · Accessibility30 · 77 · 78
Email authSPF · DKIM · DMARC p=quarantine
CDNImperva Incapsula
Hosting––
Blogactive
Subdomains60
Security headersD
06
Record & location
HQLocation
525 Almanor Ave #200, Sunnyvale, CA 94085
Founded
2003
Staff
1,500 staff · national median 10
Languages
English
Annual revenue
Above $50M · range · exact estimate on the Signal plan
NAICS
5171
Also from
––
States served
––
Headcount change
07
People & hiring
25 tracked · 2 leadersStaff by department
Engineering
129
Sales
124
Support
50
Business Development
33
Operations
31
Marketing
22
Human Resources
14
Finance
10
Hiring · 9 open roles
16job postings in 90 days
Support Desk Analyst
Vancouver, BC · Oct 2, 2026
Office Administrator (Part-Time Temporary)
finance_admin · Boca Raton, Florida · Oct 1, 2026
Inside Sales Representative
Careers page ↗ · jobs observed via Greenhouse · 3 postings shown, not a directorysales · Boca Raton, Florida · Sep 30, 2026
08
Recognition, news & about
public sourcesAbout––
Leadership
2 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09
What they say about themselves
site quotations · unconfirmedAvailability
up to three quotations per category“and Emergency Travel Assistance: Confidential help is available 24/7 for emergency travel/medical services.”
10
Frequently asked questions
reuses public facts · FAQ schemaWhere is Ooma, Inc. located?
525 Almanor Ave #200, Sunnyvale, CA 94085.
How many people work at Ooma, Inc.?
Ooma, Inc. has 1,500 staff.
What services does Ooma, Inc. offer?
VoIP, Business Phone Service, Home Phone Service, Business Internet, Pots Replacement, Enterprise Communications, Home Security Systems.
How does Ooma, Inc. rank among IT providers in Sunnyvale?
#3 of 32 observed providers in Sunnyvale; #2,219 of 45,502 nationally.
Is Ooma, Inc. claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 3, 2026 · Citation: Ooma, Inc. company profile · https://mspsignal.com/msp/ooma