Unclaimed · updated 9/7/2026
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OTAVA®

MSP · Indianapolis, IN · est. 1994

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1 service guarantee Independent 22 yrs online Revenue ~$30.0M

MSP rank

Top 1%
#522 of 39,204 nationally · MSP score 70.8 / 100
Your score rose 4.7 points, and you moved down 115 places. Biggest move: presence.
Compared with 2026-08-10
Top 2%
#11 of 504 in state — IN
Top 2%
#4 of 137 in city — Indianapolis

Primary location

Address
825 Victors Way, Ann Arbor, MI 48108, Indianapolis, IN 46225

Provider profile

Google rating
★★★★4.0 (6)
Headcount
100-249
Founded
1994
Footprint
Local
Services
Backup Dr · Cloud Migration · Compliance
Certifications
HIPAA · PCI Dss
Verticals served
Finance · Healthcare · Manufacturing
Revenue
~$30.0M (approx., $10M - $50M)
Headcount trend
▲ 3% in 6 months · ▲ 4% in 12
Publishing
Blog Active · 3 posts / 90d · last 2026-07-24
Web platform
WordPress
Industry codes
NAICS 518210 · 541513 — SIC 7375 · 7374 · 7373
Site performance
Slow (49)
Email security
DMARC: reject · SPF: present

Published pricing

We checked OTAVA®'s website on 8/14/2026 and found no published pricing. That's normal — only about 2.2% of the 39,000+ US IT service providers we track publish a figure of any kind.

For reference, the median US MSP that does publish charges $89 /user/month (n=903).

Reviews — 6 on Google

★★★★K S· 3/24/2026· Google

Bold strategy to have sales folks that refuse to help someone. Had the misfortune of needing OTAVA to fix an IP address they own that is causing an issue. Asking for help led to me being hung up on, called a robot, and that I was lying about being hung up on. My call recordings prove otherwise. I'd rather get a root canal then deal with this place again. I shudder to think about what happens after you buy from them and actually need help.

1 / 4 (6 total)

OTAVA holds rare ground in Indiana's managed services landscape: among roughly 17 state peers combining HIPAA and PCI DSS expertise across finance, healthcare, and manufacturing verticals. The Indianapolis firm handles backup and disaster recovery, cloud migration, and compliance work for clients navigating those demanding regulatory frameworks. With roughly a century of collective experience across a 100–249-person team, OTAVA ranks first among about 80 MSPs in its metro area and operates within the top 1% nationally.

Profile updated 8/14/2026

Score compositionMSP score 70.8 / 100
70.8MSP SCORE / 100
Reputation 30%
64
Presence 25%
90
Credibility 20%
79
Scale 15%
81
Momentum 10%
12
Each arc is one weighted pillar of the MSP score, filled to that pillar's 0–100 value.
Score momentum22 daily snapshots
647178Aug 7Oct 8
Solid line is measured. The amber dashed line is a modeled continuation of the last 30 days — an indication, not a forecast.
Where this provider sits in the marketn = 39,539 ranked providers
median 41.91p90 60.59This provider 70.8585
Curve shows how MSP scores are spread across the ranked directory. Taller means more providers score there.
Metric by metric against the national fieldNational medians · n = 39,539
Google rating4.0 vs 5.0 median
Google reviews6 vs 4 median
Headcount150 vs 9 median
Years operating22.2 vs 14.4 median
Organic keywords1,914 vs 65 median
Services listed3 vs 5 median
This providerNational medianTop 10%
Only metrics we hold for this provider are shown.

Score breakdown

Reputation 30%64
Presence 25%90
Credibility 20%79
Scale 15%81
Momentum 10%12
Weighted rating 4.43Reviews 6Headcount 150Years operating 22.2Certifications 2Organic keywords 1,914
Biggest opportunity: momentum · 0.01 pts to the next position

Website snapshots — www.otava.com

OTAVA® website — Home — captured
Home — captured · 1 / 1

Frequently asked about OTAVA®

Is OTAVA® a managed service provider (MSP)?
Yes. OTAVA® is a managed IT services provider based in Indianapolis, IN, operating since 1994. MSP Signal tracks it as part of a universe of 39,000+ US IT service providers.
Where is OTAVA® located?
OTAVA® is headquartered at 505 W Merrill St.
How do I contact OTAVA®?
Call (877) 740-5028 or visit http://www.otava.com.
What services does OTAVA® offer?
OTAVA® provides Backup Dr, Cloud Migration, Compliance, serving Finance, Healthcare, Manufacturing organizations.
How is OTAVA® rated?
OTAVA® holds a 4.0-star Google rating across 6 reviews.
How does OTAVA® rank against other MSPs?
MSP Signal ranks OTAVA® #522 of 39,204 nationally, #11 of 504 in Indiana, #4 of 137 in Indianapolis, on an MSP score of 70.8 out of 100. Rank blends reputation, digital presence, credibility, scale and momentum.
BENCHMARKhow this firm stacks up
Maturity scorecardpct
Headcount trend36 mo
Revenue & efficiencymodeled
Peer set comparisonn=42
Tech stackdetected
Certifications & partnersverified
MARKETSterritory, demand & rivals
Local rank movement12 mo
Rival setwithin 25 mi
Keyword footprintorganic
Paid & ad intelligence90 d
Territory coverageservice area
Verticals servedinferred
SIGNALSwhat changed, and when
Decision makers6 of ••
Contact channelsverified
Change signals90 d
Review sentimentall sources
Hiring & job postslive
News & web changeswatchlist
Locked intelligence

18 more datasets on OTAVA®

Benchmark scores and peer percentiles, market rank movement, rival sets, keyword and ad footprint, decision makers with direct dials and LinkedIn profiles, and continuous change signals.

Owners who claim get their full profile free & MSP Benchmark analysis.

How this provider compares to the market