MSP SignalBETA
Company record · observed Oct 2, 2026 · confidence 0.83
UnclaimedManaged service providerFounded 200777 staffLocal
Proactive logo

ProactiveIT service provider profile · Detroit, MI

Ownership: IndependentPublic: NoTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 0.83
69.6OF 100
30-day change: not observed · 1 of 4 change types in 180 days
National rank#1,388of 46,016 · top 4%
MI#45of 1,086 · top 5%
Detroit#2of 56 · top 4%
Google 4.6★ (22)Organic ~994/moDomain 24 yrsNAICS 541512

MSP Signal ranks Proactive #1,388 of 46,016 IT service providers nationally. Proactive is a managed service provider in Detroit, MI, founded 2007, with 77 staff. It offers Managed IT, IT consulting, Help Desk.

Source: MSP Signal, Proactive company profile, Oct 2, 2026, https://mspsignal.com/msp/proactive

01

Score breakdown

5 pillars · weighted · 69.6 / 100
REPUTATION77PRESENCE85CREDIBILITY61SCALE70MOMENTUM25Local median overlay: not observed · how the score works
Weighted contribution · how 69.6 is builtscore × weight = points
69.6of 100 · 30.4 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%23.0
Presence
×25%21.3
Credibility
×20%12.2
Scale
×15%10.5
Momentum
×10%2.5
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell5 providers in this cell7 providers in this cell8 providers in this cell8 providers in this cell8 providers in this cell8 providers in this cell10 providers in this cell12 providers in this cell12 providers in this cell13 providers in this cell14 providers in this cell15 providers in this cell16 providers in this cell36 providers in this cell36 providers in this cellPROACTIVEPROVIDERS PER CELL136
388 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

2 events · 26 wks ending Oct 1, 2026
Activity · returned samplelatest week: 2 events
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 1, 2026
Website changedhomepage copy changed (1% of text)source: their website
recorded
Oct 1, 2026
Service RemovedServices: 11 items to 7 itemssource: their website
medium
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 22 reviews
4.6
Listing: not observedreview velocity: 5 in the last 365 days
Star distribution: not observed
What reviewers mention
not observed
Listings
not observed
SentimentPositive
Hoursnot observed
Other sources · BBB: not observed · Facebook rating: not observed
04

Services and offer

from their site
Managed IT
IT consulting
Help Desk
NNetwork management
Backup and disaster recovery
Cybersecurity
NNetwork Firewall
Industries
Small Business
Availability
24/7 support claimed their site
Guarantees
no_contract
Compliance
not observed
Works with
not observed
Partners
Microsoft · Solutions Partner
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~994/ month est.
Domain authority25/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
.netAIAsp.netAmazon AWSAnthropic ClaudeApache SparkAuth0Azure AI SearchAzure Application InsightsAzure Container AppsAzure Container RegistryAzure Data Factory
▸ Open technical record · web maturity 80 / 100
SEO15/15
Blog0/15
Pricing10/10
Reviews5/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility55 · 100 · 86
Email authSPF · DKIM · DMARC p=none
CDNCloudflare
Hostingnot observed
Blogactive
Subdomainsnot observed
Security headersnot observed
06

Record & location

HQ + 4 additional locations
10 mi15 mi25 miBingham Farms, MI, 17 mi from HQBingham Farms, MIGrosse Pointe, MI, 8 mi from HQTroy, MI, 22 mi from HQTroy, MIWyoming, MI, 141 mi from HQWyoming, MIHQMap of Proactive headquarters in Detroit and its other offices (approximate HQ area)Approximate HQ area · 5 locations · squares are other officesBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Proactive website snapshot
Website
Location
30150 Telegraph Road, Suite 117, Bingham Farms, MI 48025
Founded
2007
Staff
77 staff · national median 10
Languages
English
Annual revenue
$10M to $50M · range · exact estimate on the Signal plan
NAICS
541512, 541513
Also from
Bingham Farms, MI · Bingham Farms, MI
Grosse Pointe, MI · Grosse Pointe, MI
Troy, MI · Troy, MI
Wyoming, MI · Wyoming, MI
States served
MI, WA, WY
07

People & hiring

28 tracked · 4 leaders
Staff by department
Information Technology
29
Engineering
20
Support
5
Human Resources
4
Consulting
3
Finance
2
Operations
2
Data Science
2
Hiring · 2 open roles
IT Support Technician
service_desk · Sep 21, 2026
Technical Project Manager
project_management · Troy, Michigan · Sep 3, 2026
IT Support Specialist
service_desk · Denver, Colorado · Aug 17, 2026
Careers page ↗ · jobs observed via Workable · 3 postings shown, not a directory
08

Recognition, news & about

public sources
Awards & rankings
not observed
Peer mentions in 90 days: 0 · BBB: not observed
In the news
How are you proactively communicating with end users (not just when tickets come in)?
May 30, 2026 · reddit:r/msp
About

In their own wordsProactive Technology Management is a managed IT services provider and technology consultancy based in Detroit, Michigan, founded in 2007. The company focuses on delivering cost-effective technology solutions tailored for businesses of all sizes, with a particular emphasis on small and medium-sized businesses (SMBs). Proactive aims to support these clients with straightforward IT solutions, avoiding high hourly rates and restrictive contracts. The company offers a wide range of services, including managed IT services, cybersecurity, cloud solutions, and custom software development. Their managed IT services encompass on-site and remote support, active monitoring, network management, and business continuity planning. In cybersecurity, they provide threat detection, security software management, and firewall maintenance. Proactive also assists businesses with cloud migration and offers custom software development to meet specific needs. With a commitment to building lasting relationships, Proactive Technology Management serves over 12,000 individuals across more than 550 companies nationwide, ensuring that clients receive comprehensive support tailored to their unique challenges.

MSPSIG.MEMO · summary from public sourcesProactive holds the top position among roughly 30 managed service providers in Detroit, serving construction, healthcare, and legal firms across Michigan. Operating for about 25 years with a team of 50 to 99 people, the firm ranks in the top 2% nationally and maintains a 4.6 Google rating from roughly 20 reviews. Their longevity and consistent client feedback reflect deep knowledge of the industries they support.
Leadership
4 leaders named
0 joined and 0 left in 90 days
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Coverage

“Here are some of the products and services we provide for our clients: managed it services detroit Support On-Site: We often feel the best way to help is to be on-site.”

“How We Bill On-site visits are billed at one hour minimum and then quarter hour increments after that.”

“You'll get local on-site support, round-the-clock helpdesk and monitoring, and custom development solutions.”

Longevity

“With years of experience serving businesses in diverse industries, we possess a deep understanding of the IT landscape and its impact on businesses.”

Availability

“$2 per mailbox Sophos Managed Detection and Response (MDR) Provides 24/7 monitoring of your systems with a security tea...”

Certification

“Our team of certified professionals undergoes continuous training to stay ahead of emerging technologies, ensuring that we deliver top-notch solutions to our clients.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Proactive located?

30150 Telegraph Road, Suite 117, Bingham Farms, MI 48025.

How many people work at Proactive?

Proactive has 77 staff.

What services does Proactive offer?

Managed IT, IT consulting, Help Desk, Network management, Backup and disaster recovery, Cybersecurity, Network Firewall.

How does Proactive rank among IT providers in Detroit?

#2 of 56 observed providers in Detroit; #1,388 of 46,016 nationally.

Is Proactive claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 2, 2026 · Citation: Proactive company profile · https://mspsignal.com/msp/proactive
Correct this recordClaim this company