MSP SignalBETA
Company record · observed Oct 12, 2026 · confidence 83%
UnclaimedManaged service providerFounded 20012 staffLocal
Proactive IT logo

Proactive ITIT service provider profile · Charlotte, NC

We Are... Proactive IT

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 83%
60.6OF 100
30-day change: –– · 2 of 4 change types in 180 days
National rank#6,553of 45,456 · top 15%
NC#183of 1,260 · top 15%
Charlotte#40of 273 · top 15%
Google 5.0★ (15)Organic ~131/moSecurity headers FHosting AWSDomain 24 yrsNAICS 541513

MSP Signal ranks Proactive IT #6,553 of 45,456 IT service providers nationally. Proactive IT is a managed service provider in Charlotte, NC, founded 2001, with 2 staff. It offers Managed IT, Disaster Recovery, Data Protection.

Source: MSP Signal, Proactive IT company profile, Oct 12, 2026, https://mspsignal.com/msp/proactive-it

01

Score breakdown

5 pillars · weighted · 60.6 / 100
Reputation30%
85/100
Lifted by more Google reviews and a higher rating.
Presence25%
74/100
Lifted by a stronger website and public profiles.
Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
18/100
Lifted by team size.
Momentum10%
50/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 60.6 is builtscore × weight = points
60.6of 100 · 39.4 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%25.6
Presence
×25%18.4
Credibility
×20%9.0
Scale
×15%2.7
Momentum
×10%5.0
▲ Scale yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d2 / 4momentum 50
Local rivals · 25 mihow chosen
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332 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

4 events · 26 wks ending Sep 15, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 15, 2026
Review Count ChangeReview Count Change: 11 to 15
small
Sep 4, 2026
Review Count ChangeGoogle reviews: 14 to 15source: Google listing
small
Sep 3, 2026
Review Count ChangeReview Count Change: 1,582 to 14
small

Showing the 3 latest of 4.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 15 reviews
5.0
Listing: Proactive IT · Computer consultant · Maps ↗review velocity: 5 in the last 365 days
Distribution · listing sample of 16
0
1★
0
2★
0
3★
0
4★
16
5★
4–5★ 16 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 15 reviews
What reviewers mention
Helpful Staff3
Responsiveness2
Team2
Company4
Listings
––
SentimentPositive
HoursMon–Fri 8:30 AM to 5:30 PM · Sat–Sun closed
Other sources · BBB: –– · Facebook rating: ––
From their Google profile

Your organization can’t afford an IT mishap. The loss of sensitive data can quickly breach stakeholder trust. A dead server can easily cost you thousands in revenue. And poorly trained employees can swiftly place your company at risk. At Proactive IT, we address these challenges head-on. Our team offers managed IT services for Charlotte businesses and organizations nationwide, as well as cybersecurity, business continuity, and compliance support. Not only do we help companies implement best practices, but we also respond to their needs in minutes…not hours. The results our clients experience? Smoother business operations. More secure networks. And better peace of mind for busy decision-makers.

04

Services and offer

from their site
Managed IT
DDisaster Recovery
DData Protection
NNetwork Security
Cloud Services
IIT Compliance
IIT Support
Cybersecurity
BBusiness Continuity
EEmployee Training
Industries
––
Availability
24/7 support claimed their site
Guarantees
responds to urgent needs in 30 minutes (or less) during business hours and 60 minutes after hours
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~131/ month est.
Domain authority17/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
AI
▸ Open technical record · web maturity 65 / 100
SEO15/15
Blog0/15
Pricing0/10
Reviews5/10
Socials5/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility51 · 85 · 68
Email authSPF
CDNNone
HostingAWS
Blogactive
Subdomains0
Security headersF
06

Record & location

HQ
5 mi10 miHQMap of Proactive IT headquarters in CharlotteHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Proactive IT website snapshot
Website
Location
6211 Carmel Rd #201, Charlotte, NC 28226
Founded
2001
Staff
2 staff · national median 10
Languages
English
Annual revenue
$0 to $1M · range · exact estimate on the Signal plan
NAICS
541513, 541512
Also from
––
States served
NC
07

People & hiring

1 tracked · 1 leaders
Staff by department
Engineering
4
Information Technology
3
Marketing
2
Sales
1
Support
1
Operations
1
Hiring
0job postings in 90 days
Job postings: ––
Careers page ↗
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About

In their own wordsProactive IT is the strategic IT partner for law firms and other professional service organizations in the Charlotte metropolitan area of North Carolina. Our mission is helping businesses reduce security risks, get ahead of the IT compliance curve, and keep their operations running smoothly. We believe the details matter. From auditing networks to testing data backups, we do all the little things we know are necessary to keep a computer network secure and working. It's one reason our client base includes the names of well-known legal practices. Proactive IT is a member of the North Carolina Technology Association (NC TECH) community and a partner of the National Cyber Security Alliance (NCSA).

MSPSIG.MEMO · summary from public sourcesProactive IT has spent roughly 13 years building competence across backup and disaster recovery, cloud migration, compliance, and cybersecurity in Charlotte's competitive market. The firm's experience navigating North Carolina's roughly 600 managed service providers reflects an ability to sustain operations through evolving technology cycles, client demands, and shifting competitive pressures. This longevity suggests familiarity with the particular challenges of regional businesses, from regulatory requirements to legacy system modernization, that shorter-tenure firms often encounter fresh.
Leadership
1 leader named
0 joined and 0 left in 90 days
Service areas
CharlotteCharlotte Metro area
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Response

“Especially when it is backed up by fast response, and delivery of what is promised.”

Guarantee

“Fastest Response – We promise a 30-minute response time for emergencies compared to our competition’s standard 60-minute guarantee.”

“Here’s how Proactive IT works harder and smarter for your business: 100% Satisfaction Guarantee – We guarantee you will be completely satisfied with our work, and we will do whatever is necessary to make that happen.”

“Our guaranteed 30 minute response to critical IT issues beats the industry standard by half.”

Availability

“Our well-trained technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, maintenance and management.”

“Our well-trained, professional and reliable technicians keep your IT infrastructure safe, secure and healthy with 24/7 monitoring, management and maintenance.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Proactive IT located?

6211 Carmel Rd #201, Charlotte, NC 28226.

How many people work at Proactive IT?

Proactive IT has 2 staff.

What services does Proactive IT offer?

Managed IT, Disaster Recovery, Data Protection, Network Security, Cloud Services, IT Compliance, IT Support, Cybersecurity, Business Continuity, Employee Training.

How does Proactive IT rank among IT providers in Charlotte?

#40 of 273 observed providers in Charlotte; #6,553 of 45,456 nationally.

Is Proactive IT claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 12, 2026 · Citation: Proactive IT company profile · https://mspsignal.com/msp/proactive-it
Correct this recordClaim this company