Professional Computer AssociatesIT service provider profile · Red Hook, NY

In their own wordsPCA provides corporate clients with fast, reliable worry-free computer services - ranging from general network support and maintenance, to high-level design, deployment and implementation. PCA team of knowledgeable experts understands how integral computer networks are to our client's success. We specialize in helping companies that depend heavily on their computer networks to successfully manage their business. We are focused on protecting and improving systems so that clients can focus on operations with confidence that their computers are working to their maximum potential. We offer comprehensive services to your in-house IT team so that your support staff can do their best work for you. PCA does not create software, design websites or develop programs. Instead we make it easier for our clients to use the software and computer systems that they rely upon every day. Most companies have a few key unique programs that truly make their companies run. We help make sure that our clients' computer systems are optimized for these critical business applications. Depending on the client's needs and preferences, we offer both on-site and remote support. We encourage staff to take advantage of what their network and systems can do by offering friendly, constructive advice to each employee, tailored to their level of computer knowledge. When employees are comfortable with software and confident in their network support, productivity increases as well.

“After 25 years serving the Hudson Valley and Capital Region, we know the software your sector depends on, the compliance rules you answer to, and the downtime you cannot afford.”

“For over 25 years, Professional Computer Associates has kept businesses and municipalities across New York running, with proactive monitoring instead of reactive fixes, and engineers who answer the phone.”

“Beyond tooling, we help you stay compliant with frameworks like HIPAA, NIST, and CJIS, and get ready for the controls cyber insurers increasingly require, with reporting that proves it.”

“Cumulative SLA 99.99% Guaranteed via SLA Node 1 100% Node 2 97% Node 3 99% Network Monitoring 24/7 network monitoring and instant alerts Benefit from real-time visibility across your entire infrastructure.”

“From helpdesk to vCIO, every layer of your technology is covered under a single SLA, monitored 24/7, maintained proactively, and backed by engineers who know your environment.”