Company record · observed Oct 5, 2026 · confidence 83%

UnclaimedManaged service providerFounded 200330 staffLocal

Quantum LeapIT service provider profile · Grand Rapids, MI

YOUR SINGLE SOURCE

Grand Rapids, MI · localqlmi.com ↗(616) 742-5100

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 83%

30-day change: –– · 1 of 4 change types in 180 days

National rank#12,193of 45,502 · top 27%

MI#322of 1,125 · top 29%

Grand Rapids#38of 89 · top 43%

Google 5.0★ (2)Security headers BHosting ApacheDomain 21 yrs

MSP Signal ranks Quantum Leap #12,193 of 45,502 IT service providers nationally. Quantum Leap is a managed service provider in Grand Rapids, MI, founded 2003, with 30 staff. It offers Managed IT, VoIP, Network management.

Source: MSP Signal, Quantum Leap company profile, Oct 5, 2026, https://mspsignal.com/msp/quantum-leap

Score breakdown

5 pillars · weighted · 55.0 / 100

Reputation30%

74/100

Lifted by more Google reviews and a higher rating.

Presence25%

53/100

Lifted by a stronger website and public profiles.

Credibility20%

45/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

55/100

Lifted by team size.

Momentum10%

25/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 55.0 is builtscore × weight = points

55.0of 100 · 45.0 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%22.1

Presence

×25%13.1

Credibility

×20%9.0

Scale

×15%8.3

Momentum

×10%2.5

▲ Momentum yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d1 / 4momentum 25

Local rivals · 25 mihow chosen

120 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

1 events · 26 wks ending Oct 5, 2026

Activity · returned samplelatest week: 1 event

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Oct 5, 2026

Security Posture ChangeSecurity Headers Grade: F to B

medium

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 2 reviews

5.0

Listing: Quantum Leap · Computer support and services · Maps ↗review velocity: 0 in the last 365 days

Distribution · listing sample of 2

1★

2★

3★

4★

5★

4–5★ 2 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 2 reviews

What reviewers mention

––

Listings

––

Sentiment––

HoursMon–Fri 8 AM to 5 PM · Sat–Sun closed

Other sources · BBB: –– · Facebook rating: ––

Services and offer

from their site

Managed IT

VVoIP

NNetwork management

CCarrier Audit

IT consulting

Industries

––

Availability

No 24/7 claim on their site

Guarantees

––

Compliance

––

Works with

Microsoft 365AzureConnectWiseDattoAutotask

Partners

––

Web & search

MSPSIG.RPT search scan · technical record

Organic visits–/ month est.

Domain authority–/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

ApacheGodaddy NameserverGoogle AnalyticsGoogle MapsGoogle Tag ManagerMicrosoft Exchange OnlineMicrosoft Office 365Outlook

▸ Open technical record · web maturity 75 / 100

Reviews0/10

Socials5/10

Longevity10/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: seo, pricing, blog

Performance · SEO · Accessibility66 · 85 · 68

Email authSPF · DKIM · DMARC p=reject

CDN––

HostingApache

Blog––

Subdomains4

Security headersB

Record & location

HeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Location

4035 Park E Ct SE, Grand Rapids, MI 49546

Founded

2003

Staff

30 staff · national median 10

Languages

––

Annual revenue

$1M to $10M · range · exact estimate on the Signal plan

NAICS

––

Also from

––

States served

––

Headcount change

––

People & hiring

2 tracked · 2 leaders

Staff by department

––

Hiring · 3 open roles

3job postings in 90 days

Outside Sales Representative

sales

Help Desk Support Technician

service_desk

VoIP Technician

service_desk

Careers page ↗ · 3 postings shown, not a directory

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: 0 · BBB: ––

In the news

––

About––

Leadership

2 leaders named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

––

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Coverage

“In addition to our on-site and remote service, we are proactively optimizing your systems before any potential problems arise.”

Guarantee

“30 Minute Response Guaranteed Our actual average is closer to 5 minutes on all requests!”

Longevity

“Requirements Minimum of 8 years in business IT support and services, including experience in technical leadership or a client-facing consulting role.”

Certification

“Commitment to staying current with emerging technologies and best practices, with an interest in obtaining additional certifications or skills relevant to the role.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is Quantum Leap located?

4035 Park E Ct SE, Grand Rapids, MI 49546.

How many people work at Quantum Leap?

Quantum Leap has 30 staff.

What services does Quantum Leap offer?

Managed IT, VoIP, Network management, Carrier Audit, IT consulting.

How does Quantum Leap rank among IT providers in Grand Rapids?

#38 of 89 observed providers in Grand Rapids; #12,193 of 45,502 nationally.

Is Quantum Leap claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 5, 2026 · Citation: Quantum Leap company profile · https://mspsignal.com/msp/quantum-leap

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