QuestingHound Technology PartnersIT service provider profile · Deerfield Beach, FL

In their own wordsDo you feel like your current IT provider just isn't acting with your best interests in mind? Maybe they're more reactive than you need them to be. Maybe it feels like they're pushing products and services just for the sake of it. Maybe it just takes far too long to get them on the phone when you have an important problem that needs to be solved. You know what good IT support should be like – and it should be like that all the time. Stop sticking with an IT company who really isn't invested in your business, just because you think "it's too hard to switch."​ Poor communication and even worse support is not the way that IT is supposed to be. QUESTINGHOUND CAN HELP. From the moment we originally opened our doors until now, we've gone out of our way to do things differently than a lot of our competitors. We want to build actual relationships with you and your employees. When we make a promise, we live up to it - we really do monitor your servers 24/7/365. When we make a mistake, we own up to it - because you shouldn't have to deal with us constantly passing the buck. But more than anything, we believe that we're all in this together - which is exactly the way it should be.

“Technicians are on-site in Palm Beach and Broward County, not routed through an overseas call center, which matters when a training program needs to be adjusted quickly after a real attempted attack.”

“Local & Trilingual Support Based near Boca Raton, our team provides service in English, Spanish, and Portuguese – supporting the diverse business community throughout South Florida with real, on-site technicians.”

“Most businesses that come to us after leaving another IT provider tell us the same things: slow response times, tickets that lingered or came back, and a provider stretched too thin to follow through.”

“Although we can't guarantee the same results for every business that we work with, we'd be happy to find how we can best help yours.”

“After 25 years of taking over new client environments across Boca Raton and South Florida , we have heard this consistently enough that we built our help desk model specifically around those failures.”

“For years I managed our firm IT and made the reluctant switch to outsource several years ago.”

“GLBA, SEC Regulation S-P, and HIPAA apply to significant portions of Boca Raton's business community, and the gap between what businesses believe their security posture to be and what it actually is tends to be wide.”

“Managed IT, cybersecurity, 24/7 support, cloud solutions, Microsoft 365, data protection & ransomware security.”