R&B CommunicationsIT service provider profile · Grass Valley, CA

In their own wordsAt R&B Communications we solve real problems for businesses with our technology services. Starting with your business' CORE TECH, we're focused on your business' survival against data theft, sabotage, hacks, and physical disasters. These are events that can seriously disrupt or destroy your business. We protect the data and network that your business depends on, and address the connectivity, communication tools, hardware and software that your team requires to conduct business every day. We run our proprietary IT Playbook process that includes an Initial Discussion focused on your core tech, an IT Audit, and technology roadmap with our summary of findings and priorities to get your business up to baseline, along with a managed IT service plan for your ongoing maintenance and support. Our next target is the PRODUCTIVITY that directly impacts your business' bottom line, strengthens your company culture, improves your customer experience, and helps you generate a higher return on investment from your marketing efforts. We can help you effectively onboard and train your team in workflow best practices, improve your business process documentation, optimize your customer value cycle, build or improve software solutions, and automate repetitive daily tasks. By mapping your existing practices, sales funnels, and procedures, we discover holes and inefficiencies that can become opportunities for business development and software automation. Finally, we support the MARKETING that drives your new customer activity – the lifeblood of every business – developing strong and diverse sources for new leads that help your business weather ever changing market conditions. We build professional websites and landing pages that generate new leads and customers, implement strategies to establish and maintain your strong online reputation, and target active searchers and passive prospects at the right time with the right messages.