RDI SolutionsIT service provider profile · Ronkonkoma, NY

In their own wordsRDI Solutions LLC is an IT services and consulting company based in Ronkonkoma, New York, with additional locations in New York City and Long Island. Founded in 2008, it is a Certified Minority and Women-Owned Business Enterprise (M/WBE) and has a management team with over 50 years of combined experience. The company employs between 11 to 50 people and is recognized as a Platinum Service Provider, dedicated to delivering customizable technology solutions that improve workplace efficiency and security. RDI Solutions specializes in a variety of office technology products and services, including multi-function copiers, printers, VoIP systems, and managed IT services. They represent premium brands like SHARP and HP, offering hardware, IT and network solutions, document management, and audio-visual equipment. The company emphasizes advanced security, flexible integration, and ongoing support tailored to the needs of IT managers, office managers, and business owners. RDI Solutions has been BBB Accredited since 2012 and operates Monday through Friday from 8:30 AM to 5:00 PM.

“Onsite Support Within 4 Hours We know how important technology is in the operations of your business.”

“Since 2008, we’ve helped companies trade unpredictable break-fix bills and finger-pointing vendors for proactive, all-in-one support, backed by a 30-second helpdesk and a 4-hour onsite average response time.”

“The clients get a 4-hour service response time, something that is hard to find.”

“From understanding common threats to building resilient incident response strategies, we will guide you through each step of securing your office technology.”

“layers managed EDR and MDR endpoint protection, email security, and 24/7 monitoring, and supports HIPAA, NY SHIELD Act, and cyber insurance requirements with the documentation underwriters and auditors ask for.”

“Analysts monitor, investigate, and respond to threats 24/7/365 using SIEM, SOAR, threat intelligence, and the MITRE ATT&CK framework, so real attacks are caught and contained fast, not discovered weeks later.”

“We monitor your systems around the clock, resolve issues fast, and plan your technology roadmap so it grows with your business, all backed by a local New York team and a nationally certified service organization.”