30-day change: –– · 1 of 4 change types in 180 days
National rank#7,094of 45,502 · top 16%
MI#194of 1,125 · top 18%
Grand Rapids#26of 89 · top 30%
Google 3.0★ (9)Organic ~6,782/moSecurity headers B+Domain 11 yrsNAICS 541513
MSP Signal ranks Service Express #7,094 of 45,502 IT service providers nationally. Service Express is a managed service provider in Grand Rapids, MI, founded 1993, with 1,008 staff. It offers Data Center Maintenance, Managed Backup Recovery, Managed Operating Systems.
Source: MSP Signal, Service Express company profile, Oct 6, 2026, https://mspsignal.com/msp/service-express
01
Score breakdown
5 pillars · weighted · 59.9 / 100
Reputation30%
44/100
Lifted by more Google reviews and a higher rating.
Presence25%
83/100
Lifted by a stronger website and public profiles.
Credibility20%
43/100
Lifted by a fuller record: services, credentials, pricing.
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02
Signal feed
4 events · 26 wks ending Sep 4, 2026
Activity · returned samplelatest week: 2 events
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 4, 2026
Website changedservices removed: disaster recoverysource: their website
recorded
Aug 30, 2026
Review Count ChangeReview Count Change: 0 to 9
small
Aug 1, 2024
Website changedMerger / Acquisitionsource: their website
recorded
Showing the 3 latest of 4.
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03
Reputation
Google · 9 reviews
3.0
Listing: Service Express | Headquarters · Computer support and services · Maps ↗review velocity: 0 in the last 365 days
Distribution · listing sample of 9
41★
02★
13★
04★
45★
4–5★ 4 · 44.4% 3★ 1 · 11.1% 1–2★ 4 · 44.4%, not the same population as the 9 reviews
What reviewers mention
––
Listings
––
Sentiment––
HoursMon–Sun Open 24 hours
Other sources · BBB: –– · Facebook rating: ––
From their Google profile
Service Express is a global data center solutions provider specializing in multivendor maintenance, hybrid cloud, managed services and infrastructure strategy. IT teams work smarter, increase productivity, and streamline workflows with monitoring, ticketing integrations and account management using ExpressConnect® technology. Companies around the world trust Service Express to deliver reliable and sustainable end-to-end support.
“Chet Bembenek Madison Metro “Our environment was dated, and we were looking to move to the cloud, so we didn’t have to manage it physically onsite and maintain old equipment that was hard to find parts for.”
Recognition
“all AWARDS Corporate social responsibility initiatives Taking action to benefit people and the planet We care about our impact and how it affects the environment, people and communities we share.”
Availability
“End-to-end platform deployment and configuration Security hardening and patching of the platform layer 24/7 incident response for platform-level issues Power your innovation with a fully managed containers platform.”
Certification
“Explore Our Services Hardware solutions and expertise Data Center Hardware Optimize your environment and plan for future needs with new, recertified and refurbished custom-built systems from top manufacturers.”
“Managed Infrastructure Services Trust certified experts to proactively maintain & optimize your environment.”
“Learn More Our affiliations and certifications Affiliations As members and active participants, we support the mission of these IT service and solutions associations.”
up to three quotations per category
10
Frequently asked questions
reuses public facts · FAQ schema
Where is Service Express located?
3855 Sparks Dr SE, Grand Rapids, MI 49546.
How many people work at Service Express?
Service Express has 1,008 staff.
What services does Service Express offer?
Data Center Maintenance, Managed Backup Recovery, Managed Operating Systems, Infrastructure As A Service, Connectivity Services, Infrastructure Security, Managed Service Delivery, Managed Public Cloud, Application Services, Hardware Solutions, IT Asset Disposition.
How does Service Express rank among IT providers in Grand Rapids?
#26 of 89 observed providers in Grand Rapids; #7,094 of 45,502 nationally.
Is Service Express claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 6, 2026 · Citation: Service Express company profile · https://mspsignal.com/msp/service-express
