MSP Signal ranks ServiceRocket #2,361 of 46,016 IT service providers nationally. ServiceRocket is an IT service provider in Palo Alto, CA, founded 2001, with 254 staff. It offers Cloud migration, Managed Services, Itsm Implementation.
Source: MSP Signal, ServiceRocket company profile, Oct 6, 2026, https://mspsignal.com/msp/servicerocket
Score breakdown
5 pillars · weighted · 67.0 / 100Signal feed
3 events · 26 wks ending Oct 1, 2026Reputation
Google · 4 reviewsOur expertise in Tech and Platform Services make us a trusted partner of companies like Atlassian and others as well as a great place to build a career.
Services and offer
from their siteWeb & search
MSPSIG.RPT search scan · technical record▸ Open technical record · web maturity 70 / 100
Record & location
HQPeople & hiring
96 tracked · 13 leadersRecognition, news & about
public sourcesIn their own wordsServiceRocket is a professional services company based in Palo Alto, California, dedicated to helping software companies and their enterprise customers grow. Founded in 2001, the company has a global presence with over 300 professionals, known as "Rocketeers," working across five continents to provide 24/7 customer support. ServiceRocket emphasizes its commitment to reliability and customer success with the motto "#WeGotYourBack." The company specializes in software implementation, customer enablement, training, and global technical support. Key services include Atlassian Cloud migrations, IT Service Management (ITSM) implementation, and customized training programs. ServiceRocket is a Platinum Solution Partner with Atlassian and collaborates with other major companies like Salesforce, Meta, and Docker. Additionally, it offers proprietary products such as Learndot, a learning management system designed for technology companies, and a suite of platform services to enhance customer education and support.
What they say about themselves
site quotations · unconfirmed“incorporates additional service management-specific features such as service desk, SLA management, and customer portals, making it ideal for handling service requests, incidents, and other ITSM processes.”
“As an Atlassian Platinum Solution Partner with 25 years of expertise, ServiceRocket ensures the technology adapts to the organization, creating a unified and supportive employee experience.”
“As a Platinum Cloud Solution Partner of Atlassian with over 20 years of experience, ServiceRocket’s team of experts has completed hundreds of migrations to date.”
“With over 25 years in technical support and delivery leadership, he previously led Atlassian's global Enterprise Support and Migrations team.”
“Security & Compliance Our team of certified engineers handle advisory and best practices, password policies, roles and permissions, and support for business continuity and disaster recovery.”
“Certified Expertise With 20+ years of Atlassian experience, ServiceRocket's team of Atlassian-certified experts help you get the most out of your business-critical tools, today and tomorrow.”
“For customers, that means the same depth of certified expertise and partner-level access wherever you operate.”
Frequently asked questions
reuses public facts · FAQ schemaWhere is ServiceRocket located?
2741 Middlefield Rd #200, Palo Alto, CA 94306.
How many people work at ServiceRocket?
ServiceRocket has 254 staff.
What services does ServiceRocket offer?
Cloud migration, Managed Services, Itsm Implementation, Consulting, Atlassian Services.
How does ServiceRocket rank among IT providers in Palo Alto?
#5 of 36 observed providers in Palo Alto; #2,361 of 46,016 nationally.
Is ServiceRocket claimed on MSP Signal?
Not claimed.