Servion Global SolutionsIT service provider profile · Princeton, NJ

In their own wordsServion Global Solutions is a consulting-led global system integrator that specializes in Customer Experience (CX) and Employee Experience (EX) management. Founded in 1995, the company has grown from a voice interaction expert to a leader in omnichannel customer experience solutions. Headquartered in Princeton, New Jersey, Servion has operational hubs in Chennai, India, and offices in the UK, UAE, and Singapore. The company offers a range of services, including cloud contact center migration, AI-driven CX enhancements, digital engineering, managed services, workforce management, and CX advisory services. Servion utilizes proprietary platforms like ServDesignSM and ServCloudTM to help enterprises optimize their customer interactions. With a global workforce of around 1,462 employees, Servion manages over 10 billion customer interactions annually across 60 countries, serving notable clients in various industries such as financial services, telecommunications, and retail.

“About Servion For 30+ years , Servion has led CX Transformation and delivered measurable CX outcomes – boosting loyalty, efficiency, and revenue for leading brands like Costco, Rogers, and Citibank.”

“Bryce brings over 25 years of executive experience in the contact center and enterprise technology.”

“Our story What Got Us Started For over 30 years, Servion has helped enterprises around the world transform complex, fragmented customer experiences into seamless, AI-powered journeys.”