Company record · observed Oct 9, 2026 · confidence 100%
MSP Signal ranks Shadow IT Services #16,345 of 45,502 IT service providers nationally. Shadow IT Services is a managed service provider in Austin, TX, founded 2020, with 11 staff. It offers Backup and disaster recovery, Cloud migration, Compliance.
Source: MSP Signal, Shadow IT Services company profile, Oct 9, 2026, https://mspsignal.com/msp/shadowits
01
Score breakdown
5 pillars · weighted · 51.8 / 100Reputation30%
54/100
Lifted by more Google reviews and a higher rating.Presence25%
78/100
Lifted by a stronger website and public profiles.Credibility20%
37/100
Lifted by a fuller record: services, credentials, pricing.Scale15%
40/100
Lifted by team size.Momentum10%
25/100
Lifted by more kinds of change in 180 days.Weighted contribution · how 51.8 is builtscore × weight = points
51.8of 100 · 48.2 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%16.2
Presence
×25%19.6
Credibility
×20%7.5
Scale
×15%6.0
Momentum
×10%2.5
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
574 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts02
Signal feed
1 events · 26 wks ending Sep 5, 2026Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 5, 2026
SEO MovementOrganic Traffic: 337 to 519
medium03
Reputation
Google · 4 reviews3.0
Listing: Shadow IT Services, Inc. · Computer support and services · Maps ↗review velocity: 4 in the last 365 days
Distribution · listing sample of 44–5★ 2 · 50.0% 3★ 0 · 0.0% 1–2★ 2 · 50.0%, not the same population as the 4 reviews
21★
02★
03★
04★
25★
What reviewers mention
Cybersecurity2
Company2
Listings
––
Sentiment––
Hours––
From their Google profile
With Shadow IT Services, you get unfiltered access to our resources, so you never have to wonder what we’re doing and if you’re getting value from our partnership. We work together not just when your systems alert us to an issue, but even as your business grows and changes.
04
Services and offer
from their siteBackup and disaster recovery
CCloud migration
CCompliance
Cybersecurity
vvCIO
Industries
FinanceHealthcare
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
HIPAA
Works with
––
Partners
––
05
Web & search
MSPSIG.RPT search scan · technical recordOrganic visits~519/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Amazon AWSAmazon SesAmazon Simple Email ServiceApple Business ManagerApple School ManagerAutotask PSACloudflareCloudflare CdnCloudflare DNSGoogle CloudGoogle Cloud CdnGoogle Cloud Hosting
▸ Open technical record · web maturity 70 / 100
SEO15/15
Blog15/15
Pricing0/10
Reviews0/10
Socials5/10
Longevity5/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: nonePerformance · SEO · Accessibility44 · 92 · 92
Email authSPF · DKIM · DMARC p=quarantine
CDNNone
HostingWix
Blogactive
Subdomains3
Security headersF
06
Record & location
HQLocation
11824 Jollyville Rd Apt 402, Austin, TX 78759
Founded
2020
Staff
11 staff · national median 10
Languages
––
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
541512, 541513
Also from
––
States served
––
Headcount change
Shrinking · 6, 12 and 24 month figures on the Signal plan
07
People & hiring
2 tracked · 1 leadersStaff by department
Support
4
Operations
1
Engineering
1
Information Technology
1
Hiring
0job postings in 90 days
Job postings: ––
08
Recognition, news & about
public sourcesAbout––
Leadership
1 leader named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09
What they say about themselves
site quotations · unconfirmedRecognition
“Minimize downtime and maximize productivity with our award-winning Managed IT services.”
Availability
up to three quotations per category“Packages include expert technical support 24/7.”
10
Frequently asked questions
reuses public facts · FAQ schemaWhere is Shadow IT Services located?
11824 Jollyville Rd Apt 402, Austin, TX 78759.
How many people work at Shadow IT Services?
Shadow IT Services has 11 staff.
What services does Shadow IT Services offer?
Backup and disaster recovery, Cloud migration, Compliance, Cybersecurity, vCIO.
What compliance frameworks does Shadow IT Services serve?
HIPAA.
How does Shadow IT Services rank among IT providers in Austin?
#165 of 505 observed providers in Austin; #16,345 of 45,502 nationally.
Is Shadow IT Services claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 9, 2026 · Citation: Shadow IT Services company profile · https://mspsignal.com/msp/shadowits