Company record · observed Oct 20, 2026 · confidence 50%

UnclaimedIT consultingFounded 201712 staffLocal

ShadowRockIT service provider profile · Sacramento, CA

CX, EX, CRM, and AI at Full Throttle. Expert Strategies That Last.

Sacramento, CA · localshadowrock.io ↗(209) 217-7899

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 50%

30-day change: –– · 1 of 4 change types in 180 days

National rank#21,204of 45,502 · top 47%

CA#2,372of 4,784 · top 50%

Sacramento#47of 116 · top 41%

Organic ~474/moSecurity headers FHosting CloudflareNAICS 541611

MSP Signal ranks ShadowRock #21,204 of 45,502 IT service providers nationally. ShadowRock is an IT service provider in Sacramento, CA, founded 2017, with 12 staff. It offers CRM Implementation, Customer Experience Consulting, Employee Experience Consulting.

Source: MSP Signal, ShadowRock company profile, Oct 20, 2026, https://mspsignal.com/msp/shadowrock

Score breakdown

5 pillars · weighted · 48.7 / 100

Reputation30%

67/100

Lifted by more Google reviews and a higher rating.

Presence25%

63/100

Lifted by a stronger website and public profiles.

Credibility20%

20/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

41/100

Lifted by team size.

Momentum10%

25/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 48.7 is builtscore × weight = points

48.7of 100 · 51.3 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%20.2

Presence

×25%15.8

Credibility

×20%4.0

Scale

×15%6.2

Momentum

×10%2.5

▲ Credibility yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d1 / 4momentum 25

Local rivals · 25 mihow chosen

161 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

2 events · 26 wks ending Sep 30, 2026

Activity · returned samplelatest week: 1 event

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Sep 30, 2026

Security Posture ChangeSecurity Headers Grade: B to F

medium

Sep 4, 2026

Website changedhomepage copy changed (2% of text)source: their website

recorded

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 0 reviews

–

Listing: ––review velocity: ––

Star distribution: ––

What reviewers mention

––

Listings

––

Sentiment––

Hours––

Other sources · BBB: –– · Facebook rating: ––

Services and offer

from their site

CCRM Implementation

CCustomer Experience Consulting

EEmployee Experience Consulting

AAI Solutions

SSalesforce Implementation

PPlatform Optimization

Industries

––

Availability

––

Guarantees

––

Compliance

––

Works with

––

Partners

Salesforce Partner

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~474/ month est.

Domain authority–/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

Amazon AWSAmazon CloudfrontAmazon Ec2Amazon Relational Database ServiceAmazon Route 53Anthropic ClaudeApple PayCssCloudflareCloudflare CdnCloudflare DNSFigma

▸ Open technical record · web maturity 64 / 100

SEO8/15

Pricing0/10

Socials5/10

Longevity5/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: reviews, blog

Performance · SEO · Accessibility51 · 100 · 85

Email authSPF · DKIM · DMARC p=quarantine

CDNCloudflare

HostingCloudflare

Blog––

Subdomains22

Security headersF

Record & location

Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Location

––

Founded

2017

Staff

12 staff · national median 10

Languages

––

Annual revenue

$1M to $10M · range · exact estimate on the Signal plan

NAICS

541611, 541512

Also from

––

States served

––

Headcount change

Shrinking · 6, 12 and 24 month figures on the Signal plan

People & hiring

10 tracked · 2 leaders

Staff by department

Consulting

Sales

Marketing

Engineering

Entrepreneurship

Hiring

0job postings in 90 days

Job postings: ––

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: 0 · BBB: ––

In the news

––

About––

Leadership

2 leaders named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

––

Partner badge

Salesforce Partner

What they say about themselves

site quotations · unconfirmed

Response

“Our full call center implementations speed up responses and boost the customer experience for your business.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

How many people work at ShadowRock?

ShadowRock has 12 staff.

What services does ShadowRock offer?

CRM Implementation, Customer Experience Consulting, Employee Experience Consulting, AI Solutions, Salesforce Implementation, Platform Optimization.

How does ShadowRock rank among IT providers in Sacramento?

#47 of 116 observed providers in Sacramento; #21,204 of 45,502 nationally.

Is ShadowRock claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 20, 2026 · Citation: ShadowRock company profile · https://mspsignal.com/msp/shadowrock

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