MSP SignalBETA
Company record · observed Oct 10, 2026 · confidence 1.00
UnclaimedManaged service providerFounded 20033 staffLocal
Shared Knowledge Technical Solutions logo

Shared Knowledge Technical SolutionsIT service provider profile · Winchester, VA

Ownership: not observedPublic: not observedTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 1.00
59.7OF 100
30-day change: not observed · 1 of 4 change types in 180 days
National rank#7,230of 46,016 · top 16%
VA#396of 2,352 · top 17%
Winchester#5of 19 · top 27%
Google 4.9★ (77)Organic ~26/moSecurity headers AHosting LitespeedDomain 21 yrs

MSP Signal ranks Shared Knowledge Technical Solutions #7,230 of 46,016 IT service providers nationally. Shared Knowledge Technical Solutions is a managed service provider in Winchester, VA, founded 2003, with 3 staff. It offers Managed IT, Computer Repair, Virus Malware Removal.

Source: MSP Signal, Shared Knowledge Technical Solutions company profile, Oct 10, 2026, https://mspsignal.com/msp/sharedknowledgets

01

Score breakdown

5 pillars · weighted · 59.7 / 100
REPUTATION91PRESENCE56CREDIBILITY62SCALE22MOMENTUM25Local median overlay: not observed · how the score works
Weighted contribution · how 59.7 is builtscore × weight = points
59.7of 100 · 40.3 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%27.4
Presence
×25%14.0
Credibility
×20%12.4
Scale
×15%3.4
Momentum
×10%2.5
▲ Scale yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell15 providers in this cellSHARED KNOWLEDGE TECHNICALPROVIDERS PER CELL115
41 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

2 events · 26 wks ending Sep 25, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 25, 2026
Security Posture ChangeSecurity Headers Grade: B to A
medium
Feb 1, 2022
Website changedOther, 10K $source: their website
recorded
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 77 reviews
4.9
Listing: Shared Knowledge Technical Solutions · Computer repair service · Maps ↗review velocity: not observed
Distribution · listing sample of 77
1
1★
0
2★
0
3★
1
4★
75
5★
4–5★ 76 · 98.7% 3★ 0 · 0.0% 1–2★ 1 · 1.3%, not the same population as the 77 reviews
What reviewers mention
not observed
Listings
not observed
SentimentPositive
HoursMon–Fri 9 AM to 5 PM · Sat–Sun closed
Other sources · BBB: not observed · Facebook rating: not observed
From their Google profile

Shared Knowledge Technical Solutions provides managed IT services, cybersecurity, data backup and data recovery for small businesses and non-profits in Winchester VA and the Shenandoah Valley, plus trusted computer repair and virus removal for homes, since 2005. Owner Jerry Hickman is MCSE and CompTIA A+ certified with 40+ years of IT experience. On-site and remote support across Frederick County, Front Royal, Stephens City, Berryville, Middletown, Strasburg, Woodstock and the WV panhandle. Patient in-home help for seniors, plus FREE 10-minute microcourses on email scams, Zoom basics and password security, no signup required. Call 540-303-2410 for honest diagnosis and fair pricing.

04

Services and offer

from their site
Managed IT
CComputer Repair
VVirus Malware Removal
DData Recovery
CCloud Backup
Backup and disaster recovery
RRemote Support
AAntivirus
NNetwork management
IT consulting
Industries
Small BusinessResidentialNonprofit
Availability
24/7 support claimed their site
Guarantees
24/7 monitoring and endpoint protectionPlans starting at $45/month per device on 12-month plan
Compliance
not observed
Works with
not observed
Partners
not observed
Certifications
Comptia A Plus
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~26/ month est.
Organic keywords54national median 49
Domain authority7/ 100
Backlinks2,143400 referring domains
Paid searchNoneobserved
Top keywords · position
not observed
0 rows shown · shorter bar = higher
Website technology
ApacheFacebook LoginFacebook SdkGoogle AnalyticsGoogle Business ProfileGoogle Font APIGoogle Search ConsoleGoogle Tag ManagerHstsLitespeedMicrosoft 365Microsoft 365 Apps & Services
▸ Open technical record · web maturity 80 / 100
SEO8/15
Pricing0/10
Reviews10/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: blog
Performance · SEO · Accessibility68 · 92 · 80
Email authSPF · DKIM · DMARC p=none
CDNnot observed
HostingLitespeed
Blognot observed
Subdomains6
Security headersA
06

Record & location

HQ
5 mi10 miHQMap of Shared Knowledge Technical Solutions headquarters in WinchesterHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Shared Knowledge Technical Solutions website snapshot
Website
Location
1521 Martinsburg Pike, Winchester, VA 22603
Founded
2003
Staff
3 staff · national median 10
Languages
English
Annual revenue
$13.1M · estimate
NAICS
not observed
Also from
not observed
States served
not observed
Headcount change
6 mo +0.0% · 12 mo +0.0% · 24 mo +0.0%
07

People & hiring

3 tracked · 2 leaders
Staff by department
Information Technology
1
Hiring
0job postings in 90 days
Job postings: not observed
08

Recognition, news & about

public sources
Awards & rankings
not observed
Peer mentions in 90 days: not observed · BBB: not observed
In the news
not observed
Aboutnot observed
Leadership
not observed
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Coverage

“Or if it's bigger than a quick question, talk to Jerry, he does on-site tutoring for individuals or groups, and he speaks on this exact topic around Winchester.”

“Or if it's bigger than a quick question, talk to Jerry, he helps Winchester-area businesses get those controls in place, does on-site tutoring for individuals or groups, and gives this exact talk around town.”

Longevity

“For 17 years, Jerry has been part of BNI, a local business networking group built on one simple idea: Givers Gain .”

“In a few months, these will be second nature, and your computer will be running better than it has in years.”

“Most MSPs lock you in for 1 to 3 years; one year is the floor that lets me absorb the onboarding cost at $45/device and still serve you well.”

Availability

“24/7 Endpoint Monitoring The Syncro RMM agent watches every covered device for CPU spikes, disk-fill, RAM pressure, antivirus dropouts, and security-state changes.”

Certification

“That is the whole idea here: one certified person, MCSE and CompTIA A+, working locally since 2005, who remembers your setup because he built it.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Shared Knowledge Technical Solutions located?

1521 Martinsburg Pike, Winchester, VA 22603.

How many people work at Shared Knowledge Technical Solutions?

Shared Knowledge Technical Solutions has 3 staff.

What services does Shared Knowledge Technical Solutions offer?

Managed IT, Computer Repair, Virus Malware Removal, Data Recovery, Cloud Backup, Backup and disaster recovery, Remote Support, Antivirus, Network management, IT consulting.

How does Shared Knowledge Technical Solutions rank among IT providers in Winchester?

#5 of 19 observed providers in Winchester; #7,230 of 46,016 nationally.

Is Shared Knowledge Technical Solutions claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 10, 2026 · Citation: Shared Knowledge Technical Solutions company profile · https://mspsignal.com/msp/sharedknowledgets
Correct this recordClaim this company