MSP SignalBETA
Company record · observed Oct 22, 2026 · confidence 83%
UnclaimedManaged service providerFounded 20162 staffLocal
Silo IT Group dba Helpdesk.Live logo

Silo IT Group dba Helpdesk.LiveIT service provider profile · Seattle, WA

Managed IT Services for Small Businesses

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 83%
55.1OF 100
30-day change: –– · 1 of 4 change types in 180 days
National rank#12,225of 45,456 · top 27%
WA#244of 859 · top 29%
Seattle#55of 213 · top 26%
Google 5.0★ (17)Organic ~12/moSecurity headers D-Hosting SitegroundDomain 3 yrs

MSP Signal ranks Silo IT Group dba Helpdesk.Live #12,225 of 45,456 IT service providers nationally. Silo IT Group dba Helpdesk.Live is a managed service provider in Seattle, WA, founded 2016, with 2 staff. It offers Managed IT, Help Desk, Remote Monitoring.

Source: MSP Signal, Silo IT Group dba Helpdesk.Live company profile, Oct 22, 2026, https://mspsignal.com/msp/silo-it-group-dba-helpdesk-live

01

Score breakdown

5 pillars · weighted · 55.1 / 100
Reputation30%
86/100
Lifted by more Google reviews and a higher rating.
Presence25%
73/100
Lifted by a stronger website and public profiles.
Credibility20%
30/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
18/100
Lifted by team size.
Momentum10%
25/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 55.1 is builtscore × weight = points
55.1of 100 · 44.9 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%25.9
Presence
×25%18.1
Credibility
×20%5.9
Scale
×15%2.7
Momentum
×10%2.5
▲ Scale yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell5 providers in this cell6 providers in this cell6 providers in this cell8 providers in this cell9 providers in this cell12 providers in this cell21 providers in this cell37 providers in this cell43 providers in this cell191 providers in this cellSILO IT GROUP DBA HELPDESKPROVIDERS PER CELL1191
405 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

2 events · 26 wks ending Oct 22, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 22, 2026
Website changedtitle changed: 'Helpdesk.Live | Managed IT Services | Simple Pricing | Human' -> 'Managed IT Services for Small Businesses Hardware Our advanc'; services added: cybersecurity, erp, microsoft 365; services removed: ai, endpointsource: their website
recorded
Sep 20, 2026
Company ClosedCompany Closed
large
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 17 reviews
5.0
Listing: ––review velocity: ––
Star distribution: ––
What reviewers mention
––
Listings
––
Sentiment––
Hours––
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
Managed IT
Help Desk
RRemote Monitoring
CCloud migration
MMicrosoft 365 Migration
DDevice Management
Backup and disaster recovery
VVoIP
NNetwork management
PPatch Management
SSoftware Selection
AAutomation Implementation
Industries
Small BusinessHome Based BusinessStartups
Availability
24/7 support claimed their site
Guarantees
4-hr email response time on Basic Plan85% of IT support requests solved by AI Tech Support Agent
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~12/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Microsoft Exchange OnlineMicrosoft Office 365Zendesk
▸ Open technical record · web maturity 71 / 100
SEO15/15
Pricing0/10
Reviews5/10
Socials5/10
Longevity5/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: blog
Performance · SEO · Accessibility43 · 100 · 85
Email authSPF · DKIM · DMARC p=quarantine
CDNNone
HostingSiteground
Blog––
Subdomains3
Security headersD-
06

Record & location

HQ
5 mi10 miHQMap of Silo IT Group dba Helpdesk.Live headquarters in Seattle (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Silo IT Group dba Helpdesk.Live website snapshot
Website
Location
5608 17th Ave NW Ste. 112, Seattle, WA 98107
Founded
2016
Staff
2 staff · national median 10
Languages
––
Annual revenue
$0 to $1M · range · exact estimate on the Signal plan
NAICS
––
Also from
––
States served
––
Headcount change
––
07

People & hiring

0 tracked · 0 leaders
Staff by department
––
Hiring
0job postings in 90 days
Job postings: ––
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: –– · BBB: ––
In the news
––
About––
Leadership
––
0 joined and 0 left in 90 days
names, titles and people moves on the Signal plan
Service areas
Pacific NorthwestUnited States
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Longevity

“As part of Silo IT Group, we leverage our years of experience to deliver enterprise-level IT support tailored to small business budgets and requirements.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Silo IT Group dba Helpdesk.Live located?

5608 17th Ave NW Ste. 112, Seattle, WA 98107.

How many people work at Silo IT Group dba Helpdesk.Live?

Silo IT Group dba Helpdesk.Live has 2 staff.

What services does Silo IT Group dba Helpdesk.Live offer?

Managed IT, Help Desk, Remote Monitoring, Cloud migration, Microsoft 365 Migration, Device Management, Backup and disaster recovery, VoIP, Network management, Patch Management, Software Selection, Automation Implementation.

How does Silo IT Group dba Helpdesk.Live rank among IT providers in Seattle?

#55 of 213 observed providers in Seattle; #12,225 of 45,456 nationally.

Is Silo IT Group dba Helpdesk.Live claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 22, 2026 · Citation: Silo IT Group dba Helpdesk.Live company profile · https://mspsignal.com/msp/silo-it-group-dba-helpdesk-live
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