MSP SignalBETA
Company record · observed Oct 4, 2026 · confidence 83%
UnclaimedIT service providerFounded 201214 staffLocal
Simplicity VoIP logo

Simplicity VoIPIT service provider profile · Richmond, VA

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 83%
59.0OF 100
30-day change: –– · 2 of 4 change types in 180 days
National rank#7,897of 45,502 · top 18%
VA#429of 2,380 · top 19%
Richmond#17of 79 · top 22%
Google 4.0★ (4)Organic ~279/moSecurity headers BHosting CloudflareDomain 13 yrsNAICS 517121

MSP Signal ranks Simplicity VoIP #7,897 of 45,502 IT service providers nationally. Simplicity VoIP is an IT service provider in Richmond, VA, founded 2012, with 14 staff. It offers Backup and disaster recovery, VoIP and UCaaS.

Source: MSP Signal, Simplicity VoIP company profile, Oct 4, 2026, https://mspsignal.com/msp/simplicity-voip

01

Score breakdown

5 pillars · weighted · 59.0 / 100
Reputation30%
66/100
Lifted by more Google reviews and a higher rating.
Presence25%
76/100
Lifted by a stronger website and public profiles.
Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
44/100
Lifted by team size.
Momentum10%
50/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 59.0 is builtscore × weight = points
59.0of 100 · 41.0 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%19.6
Presence
×25%18.9
Credibility
×20%8.9
Scale
×15%6.5
Momentum
×10%5.0
▲ Scale yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d2 / 4momentum 50
Local rivals · 25 mihow chosen
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130 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

2 events · 26 wks ending Oct 5, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Oct 5, 2026
Security Posture ChangeSecurity Headers Grade: F to B
medium
Sep 5, 2026
SEO MovementOrganic Traffic: 185 to 279
medium
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 4 reviews
4.0
Listing: Simplicity VoIP · Telecommunications service provider · Maps ↗review velocity: 0 in the last 365 days
Distribution · listing sample of 4
1
1★
0
2★
0
3★
0
4★
3
5★
4–5★ 3 · 75.0% 3★ 0 · 0.0% 1–2★ 1 · 25.0%, not the same population as the 4 reviews
What reviewers mention
––
Listings
––
Sentiment––
HoursMon–Fri 8 AM to 5 PM · Sat–Sun closed
Other sources · BBB: –– · Facebook rating: ––
From their Google profile

Simplicity VoIP provides hosted PBX, VoIP, and business telephone solutions to small, medium, and enterprise-level businesses across the country. We deliver a comprehensive, unified communications experience. Simplicity VoIP’s key to success is its project management, on-site service, installation, and training, which is backed by world-class customer service. Our Class 5 VoIP platform is geo-redundant to ensure maximum network uptime. We also offer phones and equipment, managed services, video conferencing, call center, wireless back-up, VFAX, and more.

04

Services and offer

from their site
Backup and disaster recovery
VVoIP and UCaaS
Industries
FinanceHealthcareLegal
Availability
24/7 support claimed their site
Guarantees
24/7/365 monitoring of your network and connectivitygeo-redundant Class 5 VoIP platform to ensure maximum network uptime
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~279/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
AWS CloudAmazon AWSAmazon Route 53CloudflareCloudflare CdnCloudflare Bot ManagementCloudflare WafFacebookFacebook LoginFacebook PixelFacebook SdkFacebook Social Plugins
▸ Open technical record · web maturity 65 / 100
SEO15/15
Blog0/15
Pricing0/10
Reviews0/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility49 · 92 · 90
Email authSPF · DMARC p=none
CDNCloudflare
HostingCloudflare
Blogactive
Subdomains5
Security headersB
06

Record & location

HQ
5 mi10 miHQMap of Simplicity VoIP headquarters in RichmondHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Simplicity VoIP website snapshot
Website
Location
1129 Gaskins Rd #200, Richmond, VA 23238
Founded
2012
Staff
14 staff · national median 10
Languages
English
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
517121
Also from
––
States served
––
07

People & hiring

17 tracked · 5 leaders
Staff by department
Engineering
5
Support
3
Operations
2
Sales
1
Marketing
1
Accounting
1
Business Development
1
Hiring
0job postings in 90 days
Job postings: ––
Careers page ↗
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About

In their own wordsWe design and deliver custom Hosted PBX solutions for business. Customer service sets us apart: call or tweet at us anytime for help, or to give us a try. Our first step is understanding your business. Then we implement a tailored solution to maximize your operational abilities and minimize expense. As a team we have over 75 years of telecom experience and we started Simplicity to take VoIP customer service and service delivery to the next level. We are a nationwide carrier, with current deployments in 30 of 50 states.

Leadership
5 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Coverage

“FOLLOW-UP After provisioning, phone set-up and number porting are done on-site on the day of install.”

“ON-SITE PREPARATION Our in-house technicians visit your location(s) and perform a comprehensive site survey to confirm infrastructure specs.”

“Onsite Delivery, Support and Training is the Simplicity VoIP Difference VoIP companies have traditionally provided plug-and-play service as the primary method of delivering business phone solutions.”

Compliance

“Whether you're a large healthcare provider or a smaller practice, our HIPAA-compliant VoIP solutions are designed to cater to your unique needs.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Simplicity VoIP located?

1129 Gaskins Rd #200, Richmond, VA 23238.

How many people work at Simplicity VoIP?

Simplicity VoIP has 14 staff.

What services does Simplicity VoIP offer?

Backup and disaster recovery, VoIP and UCaaS.

How does Simplicity VoIP rank among IT providers in Richmond?

#17 of 79 observed providers in Richmond; #7,897 of 45,502 nationally.

Is Simplicity VoIP claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 4, 2026 · Citation: Simplicity VoIP company profile · https://mspsignal.com/msp/simplicity-voip
Correct this recordClaim this company