Company record · observed Oct 23, 2026 · confidence 67%

UnclaimedManaged service providerFounded 200116 staffLocal

SMR IT ServicesIT service provider profile · Needham, MA

Your Outsourced IT Department

Needham, MA · localsmr.us ↗(617) 870-5900

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 67%

30-day change: –– · 2 of 4 change types in 180 days

National rank#7,065of 45,502 · top 16%

MA#175of 1,034 · top 17%

Needham#1of 8 · top 13%

Google 5.0★ (74)Organic ~129/moSecurity headers FHosting CloudflareNAICS 541512

MSP Signal ranks SMR IT Services #7,065 of 45,502 IT service providers nationally. SMR IT Services is a managed service provider in Needham, MA, founded 2001, with 16 staff. It offers Managed IT, Backup and disaster recovery, CTO Consulting.

Source: MSP Signal, SMR IT Services company profile, Oct 23, 2026, https://mspsignal.com/msp/smr-it-services

Score breakdown

5 pillars · weighted · 59.9 / 100

Reputation30%

95/100

Lifted by more Google reviews and a higher rating.

Presence25%

79/100

Lifted by a stronger website and public profiles.

Credibility20%

0/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

46/100

Lifted by team size.

Momentum10%

50/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 59.9 is builtscore × weight = points

59.9of 100 · 40.1 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%28.4

Presence

×25%19.6

Credibility

×20%0.0

Scale

×15%6.8

Momentum

×10%5.0

▲ Credibility yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d2 / 4momentum 50

Local rivals · 25 mihow chosen

632 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

4 events · 26 wks ending Sep 28, 2026

Activity · returned samplelatest week: 2 events

Counts the returned sample; empty weeks do not prove complete monitoring coverage.

Sep 28, 2026

Website changedtitle changed: 'IT Solutions Outsourced IT Support Company Wellesley | Bosto' -> 'IT Solutions & Outsourced IT Support Company Wellesley | Bos'source: their website

recorded

Sep 28, 2026

Security Posture ChangeSecurity Headers Grade: D to F

medium

Sep 5, 2026

SEO MovementOrganic Traffic: 178 to 129

small

Showing the 3 latest of 4.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 74 reviews

5.0

Listing: SMR IT Services · Computer support and services · Maps ↗review velocity: 5 in the last 365 days

Distribution · listing sample of 77

1★

2★

3★

4★

5★

4–5★ 77 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 74 reviews

What reviewers mention

Quick Response Time6

Knowledgeable Staff11

Small Business Support4

Responsive Staff6

Responsive Team4

Reliable Team2

Issue Resolution6

Ongoing Support2

Timeliness2

Responsiveness4

Listings

––

Sentiment––

HoursMon–Fri 8 AM to 5 PM · Sat–Sun closed

Other sources · BBB: –– · Facebook rating: ––

From their Google profile

SMR IT Services provides reliable IT support and managed services for small and midsize businesses in Boston, MetroWest, and beyond. Our expertise includes proactive network management, cybersecurity, cloud solutions, and 24/7 support, ensuring businesses stay secure, productive, and ahead of the competition. With years of experience and over 250 companies served, we specialize in solving IT challenges like minimizing downtime, safeguarding data, and streamlining operations. Our local knowledge and global reach allow us to tailor IT strategies that drive business growth. Partner with SMR IT Services to protect your systems, empower your team, and achieve your goals through cutting-edge technology

Services and offer

from their site

Managed IT

Backup and disaster recovery

CCTO Consulting

Cybersecurity

EEmail Migration

CCloud migration

IT consulting

Help Desk

AApple Managed Services

NNetwork management

VVendor Management

IIT Project Management

Industries

––

Availability

No 24/7 claim on their site

Guarantees

99.5% CSATaverage support response in less than one hour

Compliance

––

Works with

––

Partners

––

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~129/ month est.

Domain authority–/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

AdobeAnthropic ClaudeApple Business ManagerApple School ManagerAtlassianCloudflareCloudflare CdnCloudflare DNSGoogle Cloud HostingGoogle Search ConsoleMicrosoft 365Microsoft 365 Apps & Services

▸ Open technical record · web maturity 70 / 100

SEO15/15

Blog0/15

Pricing0/10

Reviews10/10

Socials5/10

Longevity10/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: none

Performance · SEO · Accessibility33 · 92 · 92

Email authSPF · DKIM · DMARC p=quarantine

CDNCloudflare

HostingCloudflare

Blognone

Subdomains11

Security headersF

Record & location

HeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

SMR IT Services website snapshot — Website

Location

117 Kendrick St Ste 300, Needham, MA 02494

Founded

2001

Staff

16 staff · national median 10

Languages

––

Annual revenue

$1M to $10M · range · exact estimate on the Signal plan

NAICS

541512

Also from

––

States served

––

Headcount change

Steady · 6, 12 and 24 month figures on the Signal plan

People & hiring

4 tracked · 1 leaders

Staff by department

Engineering

Finance

Support

Hiring

0job postings in 90 days

Job postings: ––

Careers page ↗

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: –– · BBB: ––

In the news

––

About––

Leadership

1 leader named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

Greater BostonWellesleySomervilleBoston

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Coverage

“Managing your servers (cloud or on-site) We will monitor and maintain your servers to operate reliably and at optimal performance levels.”

Compliance

“Their services are designed to comply with HIPAA regulations, ensuring patient data is managed securely and efficiently.”

Availability

“Businesses can benefit from 24/7 monitoring and support, ensuring their IT systems are reliable and continuously operational with Somerville IT Services Company.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is SMR IT Services located?

117 Kendrick St Ste 300, Needham, MA 02494.

How many people work at SMR IT Services?

SMR IT Services has 16 staff.

What services does SMR IT Services offer?

Managed IT, Backup and disaster recovery, CTO Consulting, Cybersecurity, Email Migration, Cloud migration, IT consulting, Help Desk, Apple Managed Services, Network management, Vendor Management, IT Project Management.

How does SMR IT Services rank among IT providers in Needham?

#1 of 8 observed providers in Needham; #7,065 of 45,502 nationally.

Is SMR IT Services claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 23, 2026 · Citation: SMR IT Services company profile · https://mspsignal.com/msp/smr-it-services

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