Company record · observed Oct 3, 2026 · confidence 83%
MSP Signal ranks Tech Support One LLC #7,539 of 45,502 IT service providers nationally. Tech Support One LLC is an IT service provider in Ephrata, PA, founded 2010, with 3 staff. It offers Backup and disaster recovery, VoIP and UCaaS.
Source: MSP Signal, Tech Support One LLC company profile, Oct 3, 2026, https://mspsignal.com/msp/tech-support-one-llc
01
Score breakdown
5 pillars · weighted · 59.4 / 100Reputation30%
88/100
Lifted by more Google reviews and a higher rating.Presence25%
73/100
Lifted by a stronger website and public profiles.Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.Scale15%
22/100
Lifted by team size.Momentum10%
25/100
Lifted by more kinds of change in 180 days.Weighted contribution · how 59.4 is builtscore × weight = points
59.4of 100 · 40.6 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%26.4
Presence
×25%18.1
Credibility
×20%9.0
Scale
×15%3.4
Momentum
×10%2.5
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
111 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts02
Signal feed
2 events · 26 wks ending Sep 22, 2026Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 22, 2026
Website changedhomepage copy changed (3% of text)source: their website
recordedSep 5, 2026
SEO MovementOrganic Traffic: 239 to 78
large03
Reputation
Google · 37 reviews4.9
Star distribution: ––Listing: ––review velocity: 2 in the last 365 days
What reviewers mention
––
Listings
––
SentimentPositive
Hours––
04
Services and offer
from their siteBackup and disaster recovery
VVoIP and UCaaS
Industries
Finance
Availability
24/7 support claimed their site
Guarantees
––
Compliance
––
Works with
––
Partners
––
Company pricing
Tier$145 /flat/hour
Tier$36 /flat/one_time
Emergency$290 /flat/hour
Emergency$145 /flat/one_time
05
Web & search
MSPSIG.RPT search scan · technical recordOrganic visits~78/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Apache Http ServerCloud FlareMailjetMicrosoft DynamicsMicrosoft Exchange OnlineMicrosoft Office 365P H PWoo CommerceWordPress
▸ Open technical record · web maturity 74 / 100
SEO8/15
Pricing0/10
Reviews10/10
Socials5/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: blogPerformance · SEO · Accessibility60 · 100 · 100
Email authSPF · DKIM · DMARC p=none
CDNCloudflare
HostingCloudflare
Blog––
Subdomains3
Security headersF
06
Record & location
HQLocation
116 Lake St
Founded
2010
Staff
3 staff · national median 10
Languages
––
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
54151
Also from
––
States served
––
Headcount change
07
People & hiring
3 tracked · 1 leadersStaff by department
Information Technology
2
Support
1
Hiring · 4 open roles
4job postings in 90 days
Support Technician
service_desk
Web Developer
development
Windows Developer
Careers page ↗ · 3 postings shown, not a directorydevelopment
08
Recognition, news & about
public sourcesAbout––
MSPSIG.MEMO · summary from public sourcesSixteen years of managing technology for financial services firms has given Tech Support One LLC a focused view of what matters most in that vertical. Working from Ephrata with a tight team, the shop concentrates on backup and disaster recovery alongside VoIP and unified communications, both critical when downtime costs money. A 4.9-star rating across roughly 36 Google reviews suggests the approach resonates with its client base.
Leadership
1 leader named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09
What they say about themselves
site quotations · unconfirmedCoverage
up to three quotations per category“Remote Backup People say store your information in 2 places one onsite and one off-site.”
“We provide onsite service to the areas surrounding our offices, as well as remote support and hosted services anywhere in the US.”
10
Frequently asked questions
reuses public facts · FAQ schemaWhere is Tech Support One LLC located?
116 Lake St.
How many people work at Tech Support One LLC?
Tech Support One LLC has 3 staff.
What services does Tech Support One LLC offer?
Backup and disaster recovery, VoIP and UCaaS.
How does Tech Support One LLC rank among IT providers in Ephrata?
#2 of 8 observed providers in Ephrata; #7,539 of 45,502 nationally.
Is Tech Support One LLC claimed on MSP Signal?
Not claimed.
Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 3, 2026 · Citation: Tech Support One LLC company profile · https://mspsignal.com/msp/tech-support-one-llc