TechCollectiveIT service provider profile · Cambridge, MA

In their own wordsTechCollective is a worker-owned cooperative, currently offering tech support and computer services to the Greater Boston and San Francisco regions. We have a long term goal of spreading our support methods across the country. The original co-op in San Francisco formed in late 2006, based on a simple, powerful idea: that tech experts, rather than managers, should be the ones in charge of a tech support enterprise! In 2012 one of our members moved to Boston and formed a separate, but equal, team on the east coast. Both co-ops share resources and are founding members of the Tech Cooperative Federation. With mobile devices, cloud services, and traditional computers blurring the lines between what is and is not a computer, we take a very different approach to IT than most support companies. We view our client's needs holistically - helping them with their specific goals and building systems that will be reliable for the long-term.

“As this is an on-site technician role supporting our clients, daily travel around the Boston area is required.”

“We guarantee a one-hour response (during business hours), and we never charge a fee to go onsite for any issues within scope.”

“Join us in welcoming the C4 team and their 20+ years of experience providing quality IT support as we continue working to expand and advance our client experience.”

“Some members of our team have been in the industry for over twenty years.”