MSP SignalBETA
Company record · observed Oct 6, 2026 · confidence 100%
UnclaimedManaged service providerFounded 20086 staffLocal
Technical Upgrade logo

Technical UpgradeIT service provider profile · Raleigh, NC

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 100%
61.0OF 100
30-day change: –– · 1 of 4 change types in 180 days
National rank#6,190of 45,502 · top 14%
NC#179of 1,258 · top 15%
Raleigh#29of 159 · top 19%
Google 5.0★ (3)Organic ~44/moSecurity headers BHosting WP EngineDomain 18 yrsNAICS 541512

MSP Signal ranks Technical Upgrade #6,190 of 45,502 IT service providers nationally. Technical Upgrade is a managed service provider in Raleigh, NC, founded 2008, with 6 staff. It offers Backup and disaster recovery, Cloud migration, Compliance.

Source: MSP Signal, Technical Upgrade company profile, Oct 6, 2026, https://mspsignal.com/msp/technical-upgrade

01

Score breakdown

5 pillars · weighted · 61.0 / 100
Reputation30%
75/100
Lifted by more Google reviews and a higher rating.
Presence25%
68/100
Lifted by a stronger website and public profiles.
Credibility20%
71/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
31/100
Lifted by team size.
Momentum10%
25/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 61.0 is builtscore × weight = points
61.0of 100 · 39.0 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%22.6
Presence
×25%17.0
Credibility
×20%14.2
Scale
×15%4.7
Momentum
×10%2.5
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d1 / 4momentum 25
Local rivals · 25 mihow chosen
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337 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

1 events · 26 wks ending Sep 9, 2026
Activity · returned samplelatest week: 1 event
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 9, 2026
Vendor Tier ChangeVendor Partner Tiers: 1 items to 2 items
large
Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 3 reviews
5.0
Listing: ––review velocity: 0 in the last 365 days
Star distribution: ––
What reviewers mention
––
Listings
––
Sentiment––
Hours––
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
Backup and disaster recovery
CCloud migration
CCompliance
Cybersecurity
VVoIP and UCaaS
Industries
FinanceHealthcare
Availability
No 24/7 claim on their site
Guarantees
response_time
Compliance
HIPAAPCI DSS
Works with
––
Partners
Cisco · Managed Services ProviderMicrosoft · Silver
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~44/ month est.
Domain authority12/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Autotask PSAViewport MetaWordpress.orgFreshdeskGoogle Analytics 4 (ga4)Microsoft PartnerMobile FriendlyWordPressElementorGoogle Search ConsoleGoogle Tag ManagerCloudflare Rocket Loader
▸ Open technical record · web maturity 73 / 100
SEO8/15
Blog15/15
Pricing0/10
Reviews0/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility77 · 92 · 96
Email authSPF · DKIM · DMARC p=reject
CDNCloudflare
HostingWP Engine
Blogactive
Subdomains35
Security headersB
06

Record & location

HQ
5 mi10 miHQMap of Technical Upgrade headquarters in Raleigh (approximate HQ area)Approximate HQ areaBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Technical Upgrade website snapshot
Website
Location
8010 Arco Corporate Dr
Founded
2008
Staff
6 staff · national median 10
Languages
––
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
541512, 541519
Also from
––
States served
NC
07

People & hiring

3 tracked · 3 leaders
Staff by department
Information Technology
2
Finance
1
Marketing
1
Operations
1
Human Resources
1
Hiring
0job postings in 90 days
Job postings: ––
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About

In their own wordsTechnical Upgrade is an IT services and consulting firm based in Raleigh, North Carolina. Founded in 2008, the company specializes in technology integration, cloud solutions, and managed services tailored for small and medium-sized businesses, non-profits, and startups. With over 15 years of experience, Technical Upgrade focuses on providing personalized, scalable technological solutions at competitive prices. The company offers a wide range of services, including IT integration and consulting, virtualization, cloud computing, managed services, and systems integration. Technical Upgrade is recognized as a Microsoft Office 365 and Cisco-Meraki Partner Expert, ensuring access to certified technicians and quality products. Their expertise also extends to FDA IT standards compliance, making them a valuable partner for clients in regulated industries.

Leadership
3 leaders named
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Response

“Service model Remote first when efficient, onsite when needed Remote support Fast response for user issues, monitoring alerts, Microsoft 365, and routine troubleshooting.”

“LinkedIn X Facebook Instagram YouTube What happens next A clear response, not a sales maze 1 We review your request and identify the right technical contact.”

“Local Reach Raleigh-based support with remote response and onsite help when the work calls for it.”

Availability

“20 years in business 24/7 system visibility 5+ year average client relationship How we partner A clear process for better IT support 1 Assess Your Current IT Review devices, users, systems, security, and support needs.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Technical Upgrade located?

8010 Arco Corporate Dr.

How many people work at Technical Upgrade?

Technical Upgrade has 6 staff.

What services does Technical Upgrade offer?

Backup and disaster recovery, Cloud migration, Compliance, Cybersecurity, VoIP and UCaaS.

What compliance frameworks does Technical Upgrade serve?

HIPAA, PCI DSS.

How does Technical Upgrade rank among IT providers in Raleigh?

#29 of 159 observed providers in Raleigh; #6,190 of 45,502 nationally.

Is Technical Upgrade claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 6, 2026 · Citation: Technical Upgrade company profile · https://mspsignal.com/msp/technical-upgrade
Correct this recordClaim this company