TechnoDenIT service provider profile · Denver, CO

“Coming soon Operations · 5 min read Why your helpdesk metrics are lying to you Average response time is the easiest KPI to game and the worst signal of service quality.”

“2 ISO 27001 HIPAA PCI Pen testing 06 / UCaaS, Telecom & Internet Voice, video, fiber Carrier-neutral telecom procurement and unified communications, voice, contact center, fiber, broadband, mobility.”

“We design environments that map cleanly to HIPAA Security Rule safeguards: access controls, encryption-at-rest and in-transit, audit logging, BAA-covered cloud services, and tested backup and recovery.”

“We help with cost-optimized M365/Google nonprofit tiers, donor-database security, PCI-DSS awareness for online giving, and incident response that's pragmatic about the resources you actually have.”

“Helpdesk RMM M365 Intune Asset mgmt 02 / Cybersecurity Defend with evidence Managed EDR, SIEM, identity threat detection, email security, DNS protection, and a 24/7 SOC built like a real IR team would build it.”