TekConciergeIT service provider profile · Richardson, TX

In their own wordsTekConcierge is a managed IT services provider based in Richardson, Texas, founded in 2009 by Heath Carter. The company specializes in delivering comprehensive technology solutions, including network security, cloud solutions, VoIP, disaster recovery, and IT consulting. It primarily serves small to medium-sized businesses, with a strong focus on the hospitality industry, including hotels, resorts, and restaurants. With a team of approximately 22 to 49 employees, TekConcierge has built a diverse client base of over 150 businesses across various sectors, including healthcare, retail, automotive, real estate, and finance. The company is known for its "Concierge Plus" experience, which emphasizes a proactive, human-centric approach to IT management. TekConcierge offers 24/7 customer support and partners with major vendors like Microsoft, Dell, and VMware to provide tailored solutions that help clients optimize their technology and focus on their core operations.

“According to your service level agreement (SLA), protecting the security and integrity of your data, endpoints, accounts, and access management is your responsibility.”

“It also marks the second year running that TekConcierge has been recognized in this category: the company won the Southwest Region award outright at the 2025 MSP Titans of the Industry Awards .”

“From routine maintenance to real-time troubleshooting, we provide 24/7 oversight to keep your network running smoothly, allowing you to focus on your business objectives without worrying about connectivity issues.”

“We ensure your business stays protected and efficient, all backed by 24x7x365 customer support.”

“Our certified network engineers are on duty 24/7, remotely overseeing your network to preemptively resolve issues before they escalate into significant problems.”