MSP SignalBETA
Company record · observed Oct 22, 2026 · confidence 67%
UnclaimedIT service providerFounded 198435 staff
TelWare logo

TelWareIT service provider profile · Charlotte, NC

voice . data . video . cloud .

Ownership: ––Public: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 67%
63.6OF 100
30-day change: –– · No changes detected in the last 180 days.
National rank#4,449of 45,453 · top 10%
NC#125of 1,260 · top 10%
Charlotte#23of 273 · top 9%
Google 4.9★ (163)Hosting WP EngineDomain 29 yrsNAICS 541990

MSP Signal ranks TelWare #4,449 of 45,453 IT service providers nationally. TelWare is an IT service provider in Charlotte, NC, founded 1984, with 35 staff. It offers Ucaas, VoIP, Contact Center.

Source: MSP Signal, TelWare company profile, Oct 22, 2026, https://mspsignal.com/msp/telware-c27d

01

Score breakdown

5 pillars · weighted · 63.6 / 100
Reputation30%
95/100
Lifted by more Google reviews and a higher rating.
Presence25%
70/100
Lifted by a stronger website and public profiles.
Credibility20%
45/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
58/100
Lifted by team size.
Momentum10%
0/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 63.6 is builtscore × weight = points
63.6of 100 · 36.4 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%28.4
Presence
×25%17.5
Credibility
×20%9.0
Scale
×15%8.7
Momentum
×10%0.0
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
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360 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

no events returned

No changes detected in the last 180 days.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 163 reviews · 1 listings
4.9
Listing: TelWare Corporation · Telecommunications service provider · Maps ↗review velocity: ––
Distribution · listing sample of 163
2
1★
0
2★
0
3★
1
4★
160
5★
4–5★ 161 · 98.8% 3★ 0 · 0.0% 1–2★ 2 · 1.2%, not the same population as the 163 reviews
What reviewers mention
Phone System Installation9
New System30
Fast Support9
Data Cabling4
Phone Setup5
Phone Systems8
Friendly Techs4
Ongoing Support2
System Upgrade3
Quick Resolution2
Listings
TelWare Corporation4.9 · 163
SentimentMixed
HoursMon–Fri 7 AM to 6 PM · Sat–Sun closed
Other sources · BBB: –– · Facebook rating: ––
From their Google profile

Since 1984, TelWare has helped thousands of customers make the right decisions with technology. One of our greatest values is our commitment to product quality and customer satisfaction. As a leading managed-service provider, we develop partnerships based on collaboration communication, and results to design solutions that meet the customer's specific needs. TelWare can provide support for every step of your IT project, including planning, installation and user training. We can provide local and long-distance voice services and internet data services. TelWare can integrate all forms of communication, including phone, voicemail, email, mobile devices and databases.

04

Services and offer

from their site
UUcaas
VVoIP
CContact Center
FFax Solutions
SSd Wan
SStructured Cabling
AAccess Control
VVideo Surveillance
PPaging
SSound Masking
CCell Boosters
TTelecom Consulting
Industries
RetailManufacturingHealthcareEducationConstruction
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
––
Works with
Microsoft Teams3cx
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits–/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Apple Business ManagerApple School ManagerAtlassianExclaimerFacebook PixelGoogle Search ConsoleJavascriptKnowbe4MailchimpMicrosoft 365Microsoft 365 Apps & ServicesMicrosoft Email Providers
▸ Open technical record · web maturity 100 / 100
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: seo, reviews, pricing, blog
Performance · SEO · Accessibility76 · 77 · 79
Email authSPF · DKIM · DMARC p=quarantine
CDNCloudflare
HostingWP Engine
Blog––
Subdomains17
Security headers––
06

Record & location

HQ
5 mi10 miHQMap of TelWare headquarters in CharlotteHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
TelWare website snapshot
Website
Location
1824 INDUSTRIAL CENTER CIRCLE, CHARLOTTE, NC 28213
Founded
1984
Staff
35 staff · national median 10
Languages
English
Annual revenue
$10M to $50M · range · exact estimate on the Signal plan
NAICS
541990
Also from
––
States served
––
07

People & hiring

0 tracked · 0 leaders
Staff by department
Information Technology
12
Support
10
Sales
2
Accounting
1
Operations
1
Engineering
1
Business Development
1
Hiring
0job postings in 90 days
Job postings: ––
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: 0 · BBB: ––
In the news
––
About––
Leadership
––
0 joined and 0 left in 90 days
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Guarantee

“Call Center Capabilities Advanced call features such as real-time call statistics, wallboards, SLA alerts, call queues, and more.”

“Real-time services like VoIP and video can be sent via the lowest latency link and intelligent failover configurations can be used to guarantee reliability.”

Availability

“Reliability You Can Always Trust With multiple redundant data centers located strategically across the country and 24/7 support from real humans, you can rest assured TelWare is a service-focused and dependable partner.”

“With multiple redundant data centers located strategically across the country and 24/7 support from real humans, you can rest assured TelWare is a service-focused and dependable partner.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is TelWare located?

1824 INDUSTRIAL CENTER CIRCLE, CHARLOTTE, NC 28213.

How many people work at TelWare?

TelWare has 35 staff.

What services does TelWare offer?

Ucaas, VoIP, Contact Center, Fax Solutions, Sd Wan, Structured Cabling, Access Control, Video Surveillance, Paging, Sound Masking, Cell Boosters, Telecom Consulting.

How does TelWare rank among IT providers in Charlotte?

#23 of 273 observed providers in Charlotte; #4,449 of 45,453 nationally.

Is TelWare claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 22, 2026 · Citation: TelWare company profile · https://mspsignal.com/msp/telware-c27d
Correct this recordClaim this company