MSP Signal ranks The 20 #2,092 of 45,456 IT service providers nationally. The 20 is a managed service provider in Dallas, TX, founded 2004, with 150 staff. It offers Managed IT, Help Desk, Microsoft 365.
Source: MSP Signal, The 20 company profile, Oct 27, 2026, https://mspsignal.com/msp/the-20-msp-69d3
Score breakdown
5 pillars · weighted · 67.9 / 100Signal feed
5 events · 26 wks ending Oct 5, 2026Showing the 3 latest of 5.
Reputation
Google · 10 reviewsServices and offer
from their site
Web & search
MSPSIG.RPT search scan · technical record▸ Open technical record · web maturity 70 / 100
Record & location
HQPeople & hiring
16 tracked · 12 leadersRecognition, news & about
public sourcesIn their own wordsRed Level, based in Michigan, is a managed IT services and technology consulting firm founded in 2004. The company operates from offices in Novi and Grand Rapids and is recognized as a certified Veteran-Owned Enterprise. Red Level provides a wide range of technology services, including managed IT services, custom application development, business analytics, cybersecurity, and cloud infrastructure solutions. The firm serves small, medium, and enterprise businesses, primarily focusing on clients in Michigan across various industries. Red Level positions itself as a leading technology services partner, helping businesses leverage IT as a competitive advantage. In November 2025, Red Level was acquired by The 20 MSP, enhancing its capabilities and national reach while continuing to operate under The 20 MSP umbrella.
What they say about themselves
site quotations · unconfirmed“Ciera has supported the CEO across both The 20 and its sister company, Roland Technology Group, over the past 7 years and was essential in helping build The 20 from the ground up.”
“Instead of spending years – and a lot of money – building your IT ‘dream team’ from scratch, you can access our battle-tested team of experts right away for a fair and predictable monthly fee.”
“Dunstan's The 20 MSP has been giving us reliable support for the past few years, they are real helpful in making our machines operate smoothly.”
“The 20 MSP is SOC 2 Type II Certified We’re proud to say The 20 MSP is officially SOC 2 Type II certified, proof that we hold ourselves to the same high security and compliance standards we deliver to our clients.”
“The team’s proactive approach in aligning our systems with CMMC requirements has minimized our risk exposure and is a critical factor in securing future defense contracts.”
“24/7/365 Live Support Resolve potential issues before they impact your firm with continual monitoring and maintenance of your network and devices.”
“With our 24/7 U.S.-based support, on-site assistance, and a local team that gets to know your business, we’ll make sure your tech gets where it needs to be, and stays that way.”
“24/7/365 Live Support Resolve potential issues before they impact your business with 24/7/365 monitoring and continual maintenance of your network and devices.”
“Behind these offerings is our large team of skilled and certified professionals who are ready and able to provide you with white-glove support, whatever IT challenges you’re facing.”
Frequently asked questions
reuses public facts · FAQ schemaHow many people work at The 20?
The 20 has 150 staff.
What services does The 20 offer?
Managed IT, Help Desk, Microsoft 365, Co-managed IT, Compliance, Cybersecurity, Network management, Cloud Solutions, Managed Print Services.
How does The 20 rank among IT providers in Dallas?
#27 of 470 observed providers in Dallas; #2,092 of 45,456 nationally.
Is The 20 claimed on MSP Signal?
Not claimed.