MSP Signal ranks The 20 #1,006 of 45,502 IT service providers nationally. The 20 is a managed service provider in Plano, MI, founded 2004, with 150 staff. It offers Co-managed IT, Cybersecurity, Microsoft 365.
Source: MSP Signal, The 20 company profile, Oct 3, 2026, https://mspsignal.com/msp/the-20-msp-69d3
Score breakdown
5 pillars · weighted · 71.3 / 100Signal feed
5 events · 26 wks ending Oct 5, 2026Showing the 3 latest of 5.
Reputation
Google · 10 reviewsServices and offer
from their site
Web & search
MSPSIG.RPT search scan · technical record▸ Open technical record · web maturity 80 / 100
Record & location
HQPeople & hiring
14 tracked · 10 leadersRecognition, news & about
public sourcesIn their own wordsRed Level, based in Michigan, is a managed IT services and technology consulting firm founded in 2004. The company operates from offices in Novi and Grand Rapids and is recognized as a certified Veteran-Owned Enterprise. Red Level provides a wide range of technology services, including managed IT services, custom application development, business analytics, cybersecurity, and cloud infrastructure solutions. The firm serves small, medium, and enterprise businesses, primarily focusing on clients in Michigan across various industries. Red Level positions itself as a leading technology services partner, helping businesses leverage IT as a competitive advantage. In November 2025, Red Level was acquired by The 20 MSP, enhancing its capabilities and national reach while continuing to operate under The 20 MSP umbrella.
What they say about themselves
site quotations · unconfirmed“The typical response time for resolving IT issues with managed services varies but is often swift, ranging from a few minutes for minor issues to a few hours for more complex problems.”
“Instead of spending years – and a lot of money – building your IT ‘dream team’ from scratch, you can access our battle-tested team of experts right away for a fair and predictable monthly fee.”
“Dunstan's The 20 MSP has been giving us reliable support for the past few years, they are real helpful in making our machines operate smoothly.”
“The team’s proactive approach in aligning our systems with CMMC requirements has minimized our risk exposure and is a critical factor in securing future defense contracts.”
“The 20 MSP is SOC 2 Type II Certified We’re proud to say The 20 MSP is officially SOC 2 Type II certified, proof that we hold ourselves to the same high security and compliance standards we deliver to our clients.”
“Resolve potential issues before they impact your business with 24/7/365 monitoring and continual maintenance of your network and devices.”
“24/7/365 Live Support Resolve potential issues before they impact your business with 24/7/365 monitoring and continual maintenance of your network and devices.”
“We have created a solution that provides 24/7 managed IT and help desk services services.”
Frequently asked questions
reuses public facts · FAQ schemaWhere is The 20 located?
40200 Grand River Ave.
How many people work at The 20?
The 20 has 150 staff.
What services does The 20 offer?
Co-managed IT, Cybersecurity, Microsoft 365.
How does The 20 rank among IT providers in Plano?
#1 of 1 observed providers in Plano; #1,006 of 45,502 nationally.
Is The 20 claimed on MSP Signal?
Not claimed.