Company record · observed Oct 9, 2026 · confidence 67%

UnclaimedManaged service providerFounded 199216 staffLocal

The Charlton GroupIT service provider profile · Boston, MA

Boston, MA · localcharlton.com ↗(617) 340-6562

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––

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MSP score · confidence 67%

30-day change: –– · No changes detected in the last 180 days.

National rank#15,671of 45,545 · top 35%

MA#389of 1,038 · top 38%

Boston#64of 172 · top 38%

Google 5.0★ (1)Organic ~7/moHosting Newfold Bluehost HostgatorDomain 31 yrsNAICS 541512

MSP Signal ranks The Charlton Group #15,671 of 45,545 IT service providers nationally. The Charlton Group is a managed service provider in Boston, MA, founded 1992, with 16 staff. It offers Help Desk, Cybersecurity, Disaster Recovery Planning.

Source: MSP Signal, The Charlton Group company profile, Oct 9, 2026, https://mspsignal.com/msp/the-charlton-group

Score breakdown

5 pillars · weighted · 52.3 / 100

Reputation30%

71/100

Lifted by more Google reviews and a higher rating.

Presence25%

61/100

Lifted by a stronger website and public profiles.

Credibility20%

45/100

Lifted by a fuller record: services, credentials, pricing.

Scale15%

46/100

Lifted by team size.

Momentum10%

0/100

Lifted by more kinds of change in 180 days.

How the score works

Weighted contribution · how 52.3 is builtscore × weight = points

52.3of 100 · 47.7 unearned

0255075100

PillarScore / 100WeightPoints

Reputation

×30%21.3

Presence

×25%15.2

Credibility

×20%9.0

Scale

×15%6.8

Momentum

×10%0.0

▲ Momentum yields the fewest points per weight, the pillar with the most headroom.

30-day score Δ–no comparable history

30-day rank Δ–no comparable history

Change types · 180 d0 / 4No changes detected in the last 180 days.

Local rivals · 25 mihow chosen

575 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

Claim · free · local benchmarkPreview

rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts

Signal feed

no events returned

No changes detected in the last 180 days.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan

Reputation

Google · 1 reviews

5.0

Listing: The Charlton Group, Inc. · Computer consultant · Maps ↗review velocity: 0 in the last 365 days

Distribution · listing sample of 1

1★

2★

3★

4★

5★

4–5★ 1 · 100.0% 3★ 0 · 0.0% 1–2★ 0 · 0.0%, not the same population as the 1 reviews

What reviewers mention

––

Listings

––

Sentiment––

Hours––

Other sources · BBB: –– · Facebook rating: ––

Services and offer

from their site

Help Desk

Cybersecurity

DDisaster Recovery Planning

NNetwork management

FFirewall Management

EEmail Systems Support

UUser Support

BBusiness Application Support

IT consulting

Industries

HealthcareFinancial Services

Availability

No 24/7 claim on their site

Guarantees

––

Compliance

––

Works with

––

Partners

––

Web & search

MSPSIG.RPT search scan · technical record

Organic visits~7/ month est.

Domain authority–/ 100

Top keywords · position

Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.

Website technology

ApacheApache Http ServerBlue HostCaptchaContact Form 7FlexsliderGoogle AnalyticsGoogle MapsGoogle Maps (non Paid Users)Google Search ConsoleMicrosoft 365Mobile Friendly

▸ Open technical record · web maturity 58 / 100

SEO8/15

Blog0/15

Pricing0/10

Reviews0/10

Socials10/10

Longevity10/10

Email Auth15/15

Site Depth10/10

Brand Assets5/5

unmeasured components: none

Performance · SEO · Accessibility100 · 45 · 73

Email authSPF · DKIM · DMARC p=quarantine

CDN––

HostingNewfold Bluehost Hostgator

Blognone

Subdomains8

Security headers––

Record & location

HeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors

The Charlton Group website snapshot — Website

Location

101 Federal St, Boston, MA 02110

Founded

1992

Staff

16 staff · national median 10

Languages

English

Annual revenue

$1M to $10M · range · exact estimate on the Signal plan

NAICS

541512, 541513

Also from

––

States served

––

Headcount change

Growing · 6, 12 and 24 month figures on the Signal plan

People & hiring

3 tracked · 3 leaders

Staff by department

Operations

Information Technology

Support

Hiring

0job postings in 90 days

Job postings: ––

Careers page ↗

Recognition, news & about

public sources

Awards & rankings

––

Peer mentions in 90 days: 0 · BBB: ––

In the news

CHRIS CHARLTON, 37

Mar 21, 2026 · Crain's Detroit Business

Launch of Charlton Automotive held at Indigo Bay

Dec 11, 2020 · Cayman Compass

About––

Leadership

3 leaders named

0 joined and 0 left in 90 days

names, titles and people moves on the Signal plan

Service areas

––

Partner badge

––

What they say about themselves

site quotations · unconfirmed

Coverage

“Our services are best suited to small financial and healthcare firms which require at least one day of on-site support per week and own from 20 to 150 computers.”

“read more → Healthcare IT Services Our on-site support team ensures that your IT systems are compliant and secure for Protected Health Information (PHI).”

Longevity

“About Us For 25 years, our proven track record of technology solutions has resulted in loyal business relationships.”

up to three quotations per category

Frequently asked questions

reuses public facts · FAQ schema

Where is The Charlton Group located?

101 Federal St, Boston, MA 02110.

How many people work at The Charlton Group?

The Charlton Group has 16 staff.

What services does The Charlton Group offer?

Help Desk, Cybersecurity, Disaster Recovery Planning, Network management, Firewall Management, Email Systems Support, User Support, Business Application Support, IT consulting.

How does The Charlton Group rank among IT providers in Boston?

#64 of 172 observed providers in Boston; #15,671 of 45,545 nationally.

Is The Charlton Group claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 9, 2026 · Citation: The Charlton Group company profile · https://mspsignal.com/msp/the-charlton-group

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