MSP SignalBETA
Company record · observed Oct 1, 2026 · confidence 67%
UnclaimedManaged service providerFounded 200310 staffLocal
Tech Support Services, Inc logo

Tech Support Services, IncIT service provider profile · Essex, IA

Ownership: IndependentPublic: NoTicker: ––Acquisition: ––Closed: ––
MSP score · confidence 67%
61.7OF 100
30-day change: –– · No changes detected in the last 180 days.
National rank#5,700of 45,502 · top 13%
IA#34of 289 · top 12%
Essex#1of 1 · top 100%
Google 4.6★ (19)Organic ~28/moSecurity headers AHosting CloudflareDomain 25 yrs

MSP Signal ranks Tech Support Services, Inc #5,700 of 45,502 IT service providers nationally. Tech Support Services, Inc is a managed service provider in Essex, IA, founded 2003, with 10 staff. It offers Managed IT, Cloud Services, Desktop As A Service.

Source: MSP Signal, Tech Support Services, Inc company profile, Oct 1, 2026, https://mspsignal.com/msp/tssinc

01

Score breakdown

5 pillars · weighted · 61.7 / 100
Reputation30%
76/100
Lifted by more Google reviews and a higher rating.
Presence25%
83/100
Lifted by a stronger website and public profiles.
Credibility20%
61/100
Lifted by a fuller record: services, credentials, pricing.
Scale15%
39/100
Lifted by team size.
Momentum10%
0/100
Lifted by more kinds of change in 180 days.
How the score works
Weighted contribution · how 61.7 is builtscore × weight = points
61.7of 100 · 38.3 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%22.9
Presence
×25%20.8
Credibility
×20%12.2
Scale
×15%5.8
Momentum
×10%0.0
▲ Momentum yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d0 / 4No changes detected in the last 180 days.
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cellTECH SUPPORT SERVICES, INCPROVIDERS PER CELL11
1 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

no events returned

No changes detected in the last 180 days.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 19 reviews
4.6
Listing: Tech Support Services, Inc. (TSS, Inc.) · Computer support and services · Maps ↗review velocity: 2 in the last 365 days
Distribution · listing sample of 19
2
1★
0
2★
0
3★
0
4★
17
5★
4–5★ 17 · 89.5% 3★ 0 · 0.0% 1–2★ 2 · 10.5%, not the same population as the 19 reviews
What reviewers mention
Helpful Staff2
Questions2
Listings
––
SentimentPositive
HoursMon–Fri 8 AM to 4 PM · Sat–Sun closed
Other sources · BBB: –– · Facebook rating: ––
04

Services and offer

from their site
Managed IT
Cloud Services
DDesktop As A Service
IInfrastructure As A Service
Backup and disaster recovery
Help Desk
VVoIP
EEmail
NNetwork management
MMobile Device Management
TTelecom Expense Management
vvCIO
Industries
Small BusinessMedium Business
Availability
No 24/7 claim on their site
Guarantees
––
Compliance
––
Works with
––
Partners
––
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~28/ month est.
Domain authority–/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
Amazon AWSAmazon CloudfrontAmazon SesAmazon Simple Email ServiceCaptchaCloudflareCloudflare CdnCloudflare Browser InsightsCloudflare DNSCloudflare InsightsDiviDuo Security
▸ Open technical record · web maturity 87 / 100
SEO8/15
Blog15/15
Reviews5/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: pricing
Performance · SEO · Accessibility76 · 92 · 60
Email authSPF · DKIM · DMARC p=quarantine
CDNCloudflare
HostingCloudflare
Blogactive Syndicated
Subdomains10
Security headersA
06

Record & location

HQ
5 mi10 miHQMap of Tech Support Services, Inc headquarters in EssexHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Tech Support Services, Inc website snapshot
Website
Location
525 Iowa Ave, Essex, IA 51638
Founded
2003
Staff
10 staff · national median 10
Languages
––
Annual revenue
$1M to $5M · range · exact estimate on the Signal plan
NAICS
––
Also from
––
States served
––
Headcount change
07

People & hiring

3 tracked · 1 leaders
Staff by department
––
Hiring
0job postings in 90 days
Job postings: ––
08

Recognition, news & about

public sources
Awards & rankings
––
Peer mentions in 90 days: –– · BBB: ––
In the news
––
About––
Leadership
1 leader named
0 joined and 0 left in 90 days
names, titles and people moves on the Signal plan
Service areas
––
Partner badge
––
09

What they say about themselves

site quotations · unconfirmed
Coverage

“provides affordable, high quality service by using a combination of remote IT management tools, end-user help desk support and local onsite experts.”

“Many problems can be solved without an onsite visit, dramatically reducing the resolution time.”

“ MANAGED SERVICES Tech Support Services provides affordable, high quality service by using a combination of remote IT management tools, end-user help desk support and local onsite experts.”

Longevity

“We’ve been project planning for nearly 20 years, so we know how to make all the pieces fit together so that your project goes as smoothly as possible.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is Tech Support Services, Inc located?

525 Iowa Ave, Essex, IA 51638.

How many people work at Tech Support Services, Inc?

Tech Support Services, Inc has 10 staff.

What services does Tech Support Services, Inc offer?

Managed IT, Cloud Services, Desktop As A Service, Infrastructure As A Service, Backup and disaster recovery, Help Desk, VoIP, Email, Network management, Mobile Device Management, Telecom Expense Management, vCIO.

How does Tech Support Services, Inc rank among IT providers in Essex?

#1 of 1 observed providers in Essex; #5,700 of 45,502 nationally.

Is Tech Support Services, Inc claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Oct 1, 2026 · Citation: Tech Support Services, Inc company profile · https://mspsignal.com/msp/tssinc
Correct this recordClaim this company