Workplace By DirectIT service provider profile · Sioux Falls, SD

In their own wordsFounded in 1997, Workplace by Direct is a business technology solutions firm specializing in IT services and consulting for small and medium-sized businesses. We help organizations strengthen their operations through reliable managed IT services, cloud solutions, cybersecurity, business phone systems, and network management. With offices in Sioux Falls, SD, Rapid City, SD, and Aberdeen, SD, we serve clients across the Midwest and nationwide, delivering trusted technology expertise and personalized support. Our team combines technical precision with a client-first approach to simplify complexity, enhance efficiency, and keep businesses connected and secure.

“We’ve outsourced part of our IT functions to Workplace over the last five years, and they have consistently exceeded our expectations and made our IT life easier every day.”

“24/7 IT Monitoring & Management Our team monitors your systems and devices around the clock for alerts, performance issues, device health, and other potential problems.”

“Whether you need 24/7 tech support or a modern security system, we make it easy to protect your business and keep operations running without interruption.”

“Certified Expertise Our certified professionals bring proven experience across cybersecurity, networking, cloud platforms, compliance, and the technologies your business relies on.”

“Direct-to-Technician IT Support Get fast, reliable support for your employees, devices, and business applications from certified IT professionals by phone, email, or chat.”

“When your team needs help, they connect with a certified technician in about 25 seconds on average, without long ticket queues or unnecessary transfers.”