MSP SignalBETA
Company record · observed Sep 25, 2026 · confidence 0.83
UnclaimedManaged service providerFounded 2001140 staffLocal
WorkSmart IT Services logo

WorkSmart IT ServicesIT service provider profile · Durham, NC

Ownership: IndependentPublic: NoTicker: not observedAcquisition: not observedClosed: not observed
MSP score · confidence 0.83
72.7OF 100
30-day change: not observed · 2 of 4 change types in 180 days
National rank#708of 46,016 · top 2%
NC#21of 1,231 · top 2%
Durham#3of 71 · top 5%
Google 4.6★ (37)Organic ~964/moSecurity headers FDomain 31 yrsNAICS 541512

MSP Signal ranks WorkSmart IT Services #708 of 46,016 IT service providers nationally. WorkSmart IT Services is a managed service provider in Durham, NC, founded 2001, with 140 staff. It offers Backup and disaster recovery, Cloud migration, Compliance.

Source: MSP Signal, WorkSmart IT Services company profile, Sep 25, 2026, https://mspsignal.com/msp/worksmart

01

Score breakdown

5 pillars · weighted · 72.7 / 100
REPUTATION78PRESENCE93CREDIBILITY45SCALE80MOMENTUM50Local median overlay: not observed · how the score works
Weighted contribution · how 72.7 is builtscore × weight = points
72.7of 100 · 27.3 unearned
0255075100
PillarScore / 100WeightPoints
Reputation
×30%23.5
Presence
×25%23.3
Credibility
×20%9.0
Scale
×15%11.9
Momentum
×10%5.0
▲ Credibility yields the fewest points per weight, the pillar with the most headroom.
30-day score Δ–no comparable history
30-day rank Δ–no comparable history
Change types · 180 d2 / 4momentum 50
Local rivals · 25 mihow chosen
5 mi15 mi25 mi1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell1 provider in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell2 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell3 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell4 providers in this cell5 providers in this cell5 providers in this cell6 providers in this cell6 providers in this cell7 providers in this cell8 providers in this cell10 providers in this cell27 providers in this cell29 providers in this cell85 providers in this cellWORKSMART IT SERVICESPROVIDERS PER CELL185
328 IT service providers within 25 miBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
Claim · free · local benchmarkPreview
rivals by score band · gap to nearest higher / lower · counts, locked rows are previews, not published facts
02

Signal feed

4 events · 26 wks ending Sep 20, 2026
Activity · returned samplelatest week: 2 events
Counts the returned sample; empty weeks do not prove complete monitoring coverage.
Sep 20, 2026
Website changedservices added: copilotsource: their website
recorded
Sep 20, 2026
Pricing Page ChangePricing Page Change
large
Sep 5, 2026
Website changedservices removed: aws, azuresource: their website
recorded

Showing the 3 latest of 4.

Signal planSignal plan · full rival watch: every change at every nearby rival.See the Signal plan
03

Reputation

Google · 37 reviews
4.6
Listing: WorkSmart · Computer service · Maps ↗review velocity: 0 in the last 365 days
Distribution · listing sample of 37
2
1★
1
2★
0
3★
2
4★
32
5★
4–5★ 34 · 91.9% 3★ 0 · 0.0% 1–2★ 3 · 8.1%, not the same population as the 37 reviews
What reviewers mention
Quick Responses3
Helpful Staff5
IT Support2
Dependable2
Explanations2
Problem Solving4
Patience2
Support2
Listings
not observed
Sentimentnot observed
HoursMon–Fri 8 AM to 5 PM · Sat–Sun closed
Other sources · BBB: not observed · Facebook rating: not observed
From their Google profile

At WorkSmart, we partner with small businesses to fuel their growth by simplifying their IT. We provide Durham and the surrounding Triangle area with Managed IT services including co-managed IT, data backup and recovery, cybersecurity, IT strategy and planning, cloud-based file sharing and storage solutions, Microsoft Teams consulting, and Microsoft 365 implementation, training, and support. Contact us today for a comprehensive consultation to determine how we can help keep your Triangle-area business on track toward success with our managed IT solutions.

04

Services and offer

from their site
Backup and disaster recovery
CCloud migration
CCompliance
Cybersecurity
Industries
ConstructionFinanceHealthcareLegalManufacturingNonprofit
Availability
No 24/7 claim on their site
Guarantees
not observed
Compliance
not observed
Works with
not observed
Partners
not observed
05

Web & search

MSPSIG.RPT search scan · technical record
Organic visits~964/ month est.
Domain authority28/ 100
Top keywords · position
Organic keywords, top keywords, backlinks, referring domains and paid search: Signal plan. Owners see their own.
Website technology
AIApple Business ManagerApple School ManagerCloudflareCloudflare CdnCloudflare DNSConnectWiseCopilotExcel4appsGoogle WorkspaceHubSpotMicrosoft 365
▸ Open technical record · web maturity 90 / 100
SEO15/15
Blog15/15
Pricing0/10
Reviews10/10
Socials10/10
Longevity10/10
Email Auth15/15
Site Depth10/10
Brand Assets5/5
unmeasured components: none
Performance · SEO · Accessibility43 · 92 · 89
Email authSPF · DKIM · DMARC p=quarantine
CDNCloudflare
Hostingnot observed
Blogactive
Subdomains52
Security headersF
06

Record & location

HQ
5 mi10 miHQMap of WorkSmart IT Services headquarters in DurhamHeadquartersBasemap © Esri, HERE, Garmin, OpenStreetMap contributors
WorkSmart IT Services website snapshot
Website
Location
100 Meredith Dr #200, Durham, NC 27713
Founded
2001
Staff
140 staff · national median 10
Languages
English
Annual revenue
$1M to $10M · range · exact estimate on the Signal plan
NAICS
541512, 541513
Also from
not observed
States served
NC, NY
07

People & hiring

12 tracked · 2 leaders
Staff by department
Operations
23
Engineering
16
Support
14
Information Technology
14
Consulting
13
Business Development
6
Sales
4
Human Resources
3
Hiring
Job postings: not observed
08

Recognition, news & about

public sources
Awards & rankings
CRN MSP 500
4 listings · most recent 2024, Pioneer 250 · list ↗
Peer mentions in 90 days: 0 · BBB: not observed
In the news
not observed
About

In their own wordsWorkSmart is a managed IT services provider that delivers a wide range of technology solutions tailored for small and midsize businesses. The company operates in several regions, including Charlotte, Raleigh, Durham, Greensboro, Atlanta, Philadelphia, and New York. Their services include IT consulting, cybersecurity solutions, cloud computing, data management, and network solutions. WorkSmart also offers managed IT support with ongoing monitoring and technical support services. The team consists of skilled professionals such as software engineers, network administrators, and cybersecurity specialists, serving clients in various industries like healthcare, finance, e-commerce, education, and manufacturing. WorkSmart has earned notable industry recognition, including a ranking among the top 500 Managed Service Providers globally and multiple appearances on the Inc. 5000 list. The company is also recognized as one of the largest minority-owned businesses in its region.

MSPSIG.MEMO · summary from public sourcesWorkSmart IT Services has spent more than three decades building infrastructure and compliance expertise across construction, finance, healthcare, and legal sectors in Durham. That longevity translates to deep familiarity with industry-specific regulatory demands, healthcare privacy, financial controls, legal discovery, and the practical experience to migrate operations to the cloud without disruption. With a team of 100–249, the firm handles backup and disaster recovery, cybersecurity, and compliance work for established organizations that value proven track records over promises. Among roughly 30 managed service providers in Durham, WorkSmart ranks fourth.
Leadership
Service areas
not observed
Partner badge
not observed
09

What they say about themselves

site quotations · unconfirmed
Coverage

“We’re happy to serve growing businesses across the United States through a mix of on-site support, remote service, and the same trusted team that knows your business.”

Certification

“Is our Company certified in any specific technologies or frameworks?”

“These certifications validate our expertise in specific areas.”

“Yes, our team members hold certifications in various technologies and frameworks, such as Microsoft, Cisco, Amazon Web Services (AWS), Oracle, and more.”

up to three quotations per category
10

Frequently asked questions

reuses public facts · FAQ schema
Where is WorkSmart IT Services located?

100 Meredith Dr #200, Durham, NC 27713.

How many people work at WorkSmart IT Services?

WorkSmart IT Services has 140 staff.

What services does WorkSmart IT Services offer?

Backup and disaster recovery, Cloud migration, Compliance, Cybersecurity.

How does WorkSmart IT Services rank among IT providers in Durham?

#3 of 71 observed providers in Durham; #708 of 46,016 nationally.

Is WorkSmart IT Services claimed on MSP Signal?

Not claimed.

Claimed · not shown (unclaimed) · Verified data · conditional on field sources · Registered entity · conditional on legal-entity nameLast observed Sep 25, 2026 · Citation: WorkSmart IT Services company profile · https://mspsignal.com/msp/worksmart
Correct this recordClaim this company