Operating picture · measured 2026-08-18

The average MSP is one office and 25 miles.

84% of US providers operate from a single location. Only 5% cross a state line.

84%

of US providers operate from a single location

n = 21,764 directory firms; 24,387 office records. Distance measured HQ to furthest office for firms with 2+ geocoded locations. Geography is our most-audited field family at 97.9% accuracy against live sites. As of 2026-08-18.

Single-site providers
83.6% single site · 18,187two or more offices · 3,577

base 21,764

Single-site vs multi-office providers
Single site
one office, or HQ only
Firms
18,187
Share
84%
Multi-office
two or more locations
Firms
3,577
Cross a state line
1,180
Avg furthest office
551 mi

What we found

11,642 firms have exactly one office on file and 6,545 have none beyond their HQ record — 84% single-site.

3,577 firms (16%) run two or more offices, and just 1,180 (5.4%) operate in more than one state.

The multi-office minority are genuinely spread out: their furthest office averages 551 miles from HQ, so this is acquisition, not suburbs.

Why it matters

Local search is the whole game for the 84%. A single-site firm competes inside a radius, not a state, and its rank inside that radius is the only ranking that pays.

For the 16%, the 551-mile average says the growth path in this industry is buying a book of business in another metro, not opening a branch across town.

What this number can't tell you

  • ·Firms with only an HQ record are counted as single-site; an unlisted second office would be missed.
  • ·Distances require two or more geocoded locations, so firms with an unresolved address are excluded from the mileage figure.

What to do about it

  • If you have a second office, list it with its own address and phone — it is the cheapest way to appear in a second local market.
  • If you are single-site, stop competing statewide in your copy and own the radius you can actually serve.

Where does your firm sit on this?

Claim your MSP with a magic link from your company email to see your own certifications, reviews, web footprint and local rank measured against every provider we track.

Claim your MSP ▸

More findings

◂ All 14 findings